Skip to main content
abstract texture

Overview

As the world’s leading labor-relations institution, we’re able to draw on 75 years of industrial and research experience to design our training.

Our research spans organizational and organized labor, letting us offer training programs that give labor relations professionals both deep understanding and practical experience.

Learn from researchers and practitioners, and from a range of skills including negotiations and bargaining and communication. Our certificate programs and workshops train people to systematically solve problems, and actively address the needs of labor relations.

Upcoming Courses

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.


  • Circle with checkmark Icon
    Mar 4 - Jun 23, 2024
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $597

Register for Labor Leadership Skills Certificate Program - Online

Register for Labor Leadership Skills Certificate Program - Online

Labor Law and Contract Interpretation

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.
  • Circle with checkmark Icon
    Mar 18 - 20, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $2195
  • Circle with checkmark Icon

    New York, NY


Register for Labor Law and Contract Interpretation

Register for Labor Law and Contract Interpretation

Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


  • Circle with checkmark Icon
    Mar 21 - 22, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon

    New York, NY


Register for Negotiation Skills for the Workplace

Register for Negotiation Skills for the Workplace

Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.


  • Circle with checkmark Icon
    Apr 1 - 21, 2024
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $199

Register for Negotiation Skills (online)

Register for Negotiation Skills (online)

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


  • Circle with checkmark Icon
    Apr 15 - 16, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon

    New York, NY


Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Effective Collective Bargaining and Simulation

Take on the role of lead negotiator in collective bargaining from start to finish. This course focuses on the practical aspects of developing and managing a team, the dynamics and flow of bargaining stages, the difference between competitive and collaborative approaches, and how to come to an agreement. Culminating in a day-and-a-half mock collective bargaining simulation, this course provides valuable practice and feedback from seasoned negotiators.


  • Circle with checkmark Icon
    Apr 17 - 19, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $2195
  • Circle with checkmark Icon

    New York, NY


Register for Effective Collective Bargaining and Simulation

Register for Effective Collective Bargaining and Simulation

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.


  • Circle with checkmark Icon
    May 1 - 21, 2024
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $199

Register for Costing Out a Contract (online)

Register for Costing Out a Contract (online)

Labor Leadership Skills Certificate Program - Boot Camp


Obtain your Basic Labor Leadership Skills Certificate with this intensive virtual boot camp that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.


  • Circle with checkmark Icon
    May 7 - 10, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $597
  • Circle with checkmark Icon

    Buffalo, NY


Register for Labor Leadership Skills Certificate Program - Boot Camp

Register for Labor Leadership Skills Certificate Program - Boot Camp

Steward Training: Problem-Solving in the Workplace

This workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation will be covered. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


  • Circle with checkmark Icon
    May 7, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $199
  • Circle with checkmark Icon

    Buffalo, NY


Register for Steward Training: Problem-Solving in the Workplace

Register for Steward Training: Problem-Solving in the Workplace

Negotiation Skills

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


  • Circle with checkmark Icon
    May 8, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $199
  • Circle with checkmark Icon

    Buffalo, NY


Register for Negotiation Skills

Register for Negotiation Skills

Costing Out a Contract

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


  • Circle with checkmark Icon
    May 9, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $199
  • Circle with checkmark Icon

    Buffalo, NY


Register for Costing Out a Contract

Register for Costing Out a Contract

Conflict in a Union Environment

Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and problem-solving applied to labor-management meetings.
  • Circle with checkmark Icon
    May 13 - 14, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon

    New York, NY


Register for Conflict in a Union Environment

Register for Conflict in a Union Environment

Investigation Tools and Techniques

This workshop provides best practices on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. Professionals who investigate complex/serious matters in a unionized environment will design and execute an investigation plan.


  • Circle with checkmark Icon
    May 15, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $995
  • Circle with checkmark Icon

    New York, NY


Register for Investigation Tools and Techniques

Register for Investigation Tools and Techniques

Grievance and Arbitration Handling

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
  • Circle with checkmark Icon
    May 16 - 17, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon

    New York, NY


Register for Grievance and Arbitration Handling

Register for Grievance and Arbitration Handling

Compensation and Costing for Collective Bargaining

Essential for labor relations professionals who are looking to refine their compensation philosophy and strategies to attract and retain a robust workforce, while also rethinking work systems, processes, and rules to optimize productivity and employee satisfaction.


  • Circle with checkmark Icon
    May 20 - 22, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $2195
  • Circle with checkmark Icon

    New York, NY


Register for Compensation and Costing for Collective Bargaining

Register for Compensation and Costing for Collective Bargaining

Agreement Writing for Labor Relations

The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.
  • Circle with checkmark Icon
    May 23 - 24, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon

    New York, NY


Register for Agreement Writing for Labor Relations

Register for Agreement Writing for Labor Relations

Managing Conflict

This program allows busy union activists to take college credit courses regardless of location or work schedules. An introduction to dispute resolution theory and practice, this course examines the nature and sources of conflict and the role of negotiations, mediation, arbitration and fact-finding in the resolution of disputes.


  • Circle with checkmark Icon
    May 28 - Jul 30, 2024
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $625

Register for Managing Conflict

Register for Managing Conflict

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.


  • Circle with checkmark Icon
    Jun 3 - 23, 2024
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $199

Register for Effective Communication (online)

Register for Effective Communication (online)

Advanced Negotiations Strategies and Techniques

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by situation.
  • Circle with checkmark Icon
    Jun 10 - 12, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $2195
  • Circle with checkmark Icon

    New York, NY


Register for Advanced Negotiations Strategies and Techniques

Register for Advanced Negotiations Strategies and Techniques

Negotiating with Difficult People

Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.


  • Circle with checkmark Icon
    Jun 13 - 14, 2024
  • Circle with checkmark Icon
    In-Person
  • Circle with checkmark Icon
    $1495
  • Circle with checkmark Icon

    New York, NY


Register for Negotiating with Difficult People

Register for Negotiating with Difficult People

Contract Administration

The contract lies at the center of day-to-day union practice. How can union leaders and rank and file members ensure that the contract is honored and not circumvented? Students in this online for-credit course will learn how to resolve problems that are contract-based by effectively utilizing grievance procedures.


  • Circle with checkmark Icon
    Aug 26 - Dec 21, 2024
  • Circle with checkmark Icon
    Live Online
  • Circle with checkmark Icon
    $625

Register for Contract Administration

Register for Contract Administration

Stay Connected

Receive updates to follow your interests.

Areas of Interest