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Overview

As the world’s leading labor-relations institution, we’re able to draw on 75 years of industrial and research experience to design our training.

Our research spans organizational and organized labor, letting us offer training programs that give labor relations professionals both deep understanding and practical experience.

Learn from researchers and practitioners, and from a range of skills including negotiations and bargaining and communication. Our certificate programs and workshops train people to systematically solve problems, and actively address the needs of labor relations.

Upcoming Courses

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.


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    Sep 9 - Dec 22, 2024
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    Live Online
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    $597

Register for Labor Leadership Skills Certificate Program - Online

Register for Labor Leadership Skills Certificate Program - Online

Contract Administration

The contract lies at the center of day-to-day union practice. How can union leaders and rank and file members ensure that the contract is honored and not circumvented? Students in this online for-credit course will learn how to resolve problems that are contract-based by effectively utilizing grievance procedures.


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    Sep 16 - Dec 2, 2024
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    Live Online
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    $625

Register for Contract Administration

Register for Contract Administration

Race and Labor History

In this asynchronous online history course, we will explore race and organized labor in US History through an analysis of three 21st-century films. To understand race theory we will study excerpts of Michael Omi and Howard Winant’s 1986 book Racial Formation in the United States; for an overview of labor history, we will study Jeffrey Helgeson’s essay “American Labor and Working-Class History, 1900-1945.” The three films we will review include 10,000 Black Men Named George (2002), Birth of a Nation (2016), and Working: What We Do All Day (2023).


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    Sep 16 - Dec 2, 2024
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    Live Online
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    $625

Register for Race and Labor History

Register for Race and Labor History

Labor Law and Contract Interpretation

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.
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    Sep 16 - 18, 2024
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    In-Person
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    $1646.25
    $2195
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    New York, NY


Register for Labor Law and Contract Interpretation

Register for Labor Law and Contract Interpretation

Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


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    Sep 19 - 20, 2024
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    In-Person
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    $1121.25
    $1495
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    New York, NY


Register for Negotiation Skills for the Workplace

Register for Negotiation Skills for the Workplace

Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.


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    Oct 7 - 27, 2024
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    Live Online
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    $199

Register for Negotiation Skills (online)

Register for Negotiation Skills (online)

Labor Leadership Skills Certificate Program - Boot Camp


Obtain your Basic Labor Leadership Skills Certificate with this intensive virtual boot camp that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.


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    Oct 8 - 11, 2024
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    In-Person
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    $597
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    Buffalo, NY


Register for Labor Leadership Skills Certificate Program - Boot Camp

Register for Labor Leadership Skills Certificate Program - Boot Camp

Steward Training: Problem-Solving in the Workplace

This workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation will be covered. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    Oct 8, 2024
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    In-Person
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    $199
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    Buffalo, NY


Register for Steward Training: Problem-Solving in the Workplace

Register for Steward Training: Problem-Solving in the Workplace

Negotiation Skills

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    Oct 9, 2024
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    In-Person
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    $199
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    Buffalo, NY


Register for Negotiation Skills

Register for Negotiation Skills

Costing Out a Contract

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    Oct 10, 2024
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    In-Person
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    $199
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    Buffalo, NY


Register for Costing Out a Contract

Register for Costing Out a Contract

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


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    Oct 21 - 22, 2024
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    In-Person
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    $1121.25
    $1495
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    New York, NY


Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Effective Collective Bargaining and Simulation

Take on the role of lead negotiator in collective bargaining from start to finish. This course focuses on the practical aspects of developing and managing a team, the dynamics and flow of bargaining stages, the difference between competitive and collaborative approaches, and how to come to an agreement. Culminating in a day-and-a-half mock collective bargaining simulation, this course provides valuable practice and feedback from seasoned negotiators.


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    Oct 23 - 25, 2024
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    In-Person
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    $1646.25
    $2195
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    New York, NY


Register for Effective Collective Bargaining and Simulation

Register for Effective Collective Bargaining and Simulation

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.


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    Nov 4 - 24, 2024
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    Live Online
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    $199

Register for Costing Out a Contract (online)

Register for Costing Out a Contract (online)

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.


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    Dec 2 - 22, 2024
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    Live Online
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    $199

Register for Effective Communication (online)

Register for Effective Communication (online)

Performance Management in a Union Environment

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.


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    Dec 9 - 10, 2024
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    In-Person
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    $1121.25
    $1495
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    New York, NY


Register for Performance Management in a Union Environment

Register for Performance Management in a Union Environment

Investigations in a Union Environment

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.


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    Dec 11, 2024
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    In-Person
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    $746.25
    $995
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    New York, NY


Register for Investigations in a Union Environment

Register for Investigations in a Union Environment

Conflict and Collaboration in a Union Environment

Learn how to diagnose and manage conflict in a unionized setting from case studies from current workplaces and other participants. Explore the current drivers of conflict in the workplace and how a unionized setting creates challenges and provides opportunities. Distinguish between traditional and innovative mechanisms to resolve conflict among management, the union, and employees.


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    Dec 12 - 13, 2024
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    In-Person
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    $1121.25
    $1495
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    New York, NY


Register for Conflict and Collaboration in a Union Environment

Register for Conflict and Collaboration in a Union Environment

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