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Labor Relations

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These courses and certificates are designed from extensive research across both labor and management to equip professionals with deep labor-relations skills.

Overview

As the world’s leading labor-relations institution, we’re able to draw on 75 years of industrial and research experience to design our training.

Our research spans organizational and organized labor, letting us offer training programs that give labor relations professionals both deep understanding and practical experience.

Learn from researchers and practitioners, and from a range of skills including negotiations and bargaining and communication. Our certificate programs and workshops train people to systematically solve problems, and actively address the needs of labor relations.

Upcoming Courses

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.


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    Dec 1, 2022 - May 21, 2023
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    Live Online
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    $597

Register for Labor Leadership Skills Certificate Program - Online

Register for Labor Leadership Skills Certificate Program - Online

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.


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    Dec 1 - 21, 2022
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    Live Online
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    $199

Register for Effective Communication (online)

Register for Effective Communication (online)

Conflict in a Union Environment

Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and problem-solving applied to labor-management meetings.
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    Dec 12 - 14, 2022
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    In-Person
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    $1995
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    New York, NY



Register for Conflict in a Union Environment

Register for Conflict in a Union Environment

Grievance and Arbitration Handling

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
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    Dec 15 - 16, 2022
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    In-Person
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    $1495
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    New York, NY



Register for Grievance and Arbitration Handling

Register for Grievance and Arbitration Handling

Labor History

Labor History can be understood from the perspectives of both union history and the social, cultural, and political life of workers. Here we explore not only union organizing, collective bargaining, and labor legislation, but also what workers thought, how they work and lived, and their impact on the larger society.
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    Feb 20 - May 7, 2023
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    Live Online
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    $625

Register for Labor History

Register for Labor History

Labor Law and Contract Interpretation

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.
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    Mar 27 - 29, 2023
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    In-Person
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    $2195
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    New York, NY


Register for Labor Law and Contract Interpretation

Register for Labor Law and Contract Interpretation

Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


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    Mar 30 - 31, 2023
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    In-Person
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    $1495
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    New York, NY


Register for Negotiation Skills for the Workplace

Register for Negotiation Skills for the Workplace

Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.


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    Apr 3 - 23, 2023
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    Live Online
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    $199

Register for Negotiation Skills (online)

Register for Negotiation Skills (online)

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


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    Apr 17 - 18, 2023
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    In-Person
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    $1495
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    New York, NY


Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Effective Collective Bargaining and Simulation

You will explore how to implement your goals and objectives at the bargaining table. This includes understanding the differences between competitive and collaborative bargaining as well as at-the-table protocols, customs, and techniques unique to collective bargaining.


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    Apr 19 - 21, 2023
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    In-Person
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    $2195
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    New York, NY


Register for Effective Collective Bargaining and Simulation

Register for Effective Collective Bargaining and Simulation

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.


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    May 1 - 21, 2023
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    Live Online
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    $199

Register for Costing Out a Contract (online)

Register for Costing Out a Contract (online)

Labor Leadership Skills Certificate Program - Boot Camp


Obtain your Basic Labor Leadership Skills Certificate with this intensive virtual boot camp that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.


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    May 9 - 12, 2023
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    In-Person
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    $597
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    Buffalo, NY


Register for Labor Leadership Skills Certificate Program - Boot Camp

Register for Labor Leadership Skills Certificate Program - Boot Camp

Steward Training: Problem-Solving in the Workplace

This workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation will be covered. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    May 9, 2023
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    In-Person
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    $199
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    Buffalo, NY


Register for Steward Training: Problem-Solving in the Workplace

Register for Steward Training: Problem-Solving in the Workplace

Negotiation Skills

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    May 10, 2023
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    In-Person
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    $199
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    Buffalo, NY


Register for Negotiation Skills

Register for Negotiation Skills

Costing Out a Contract

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    May 11, 2023
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    In-Person
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    $199
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    Buffalo, NY


Register for Costing Out a Contract

Register for Costing Out a Contract

Agreement Writing

Individuals draft and analyze their own collective bargaining agreement language in context of a negotiation are invited to attend this workshop. Participants learn to write clear and succinct contract language while developing an understanding of how negotiations impact agreement language and vice versa.


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    May 18 - 19, 2023
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    In-Person
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    $1495
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    New York, NY


Register for Agreement Writing

Register for Agreement Writing

Effective Communications At Work

This course, part of the Online Labor Studies Program, focuses on how to develop skills to improve the effectiveness of your communication relationships and enhance the quality of your life. The class will be highly participatory and include the most crucial readings on effective communications for working people.


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    Jun 5 - Aug 6, 2023
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    Live Online
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    $625

Register for Effective Communications At Work

Register for Effective Communications At Work

Advanced Negotiations Strategies and Techniques

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by situation.
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    Jun 12 - 14, 2023
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    In-Person
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    $2195
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    New York, NY


Register for Advanced Negotiations Strategies and Techniques

Register for Advanced Negotiations Strategies and Techniques

Negotiating with Difficult People

Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.


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    Jun 15 - 16, 2023
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    In-Person
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    $1495
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    New York, NY


Register for Negotiating with Difficult People

Register for Negotiating with Difficult People

Advanced Collective Bargaining

This online for-credit course helps union activists build practical skills needed in collective bargaining today through role-plays and mock bargaining with students across the country. Organizations benefit from union members learning bargaining skills in a safe environment instead of at bargaining tables which can impact the entire workplace.


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    Sep 18 - Dec 3, 2023
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    Live Online
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    $625

Register for Advanced Collective Bargaining

Register for Advanced Collective Bargaining

Labor Relations in the Public Sector

Part of the Online Labor Studies Program which allows busy union activists to take college credit courses regardless of their location or work schedules, this 11-week course is designed to acquaint labor relations professionals, union members, and union stewards with a basic understanding of public sector labor relations.


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    Sep 18 - Dec 3, 2023
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    Live Online
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    $625

Register for Labor Relations in the Public Sector

Register for Labor Relations in the Public Sector

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