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Labor Relations

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These courses and certificates are designed from extensive research across both labor and management to equip professionals with deep labor-relations skills.

Overview

As the world’s leading labor-relations institution, we’re able to draw on 75 years of industrial and research experience to design our training.

Our research spans organizational and organized labor, letting us offer training programs that give labor relations professionals both deep understanding and practical experience.

Learn from researchers and practitioners, and from a range of skills including negotiations and bargaining and communication. Our certificate programs and workshops train people to systematically solve problems, and actively address the needs of labor relations.

Upcoming Courses

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.


Online

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    Mar 8 - Jun 7, 2021
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    $597

Register for Labor Leadership Skills Certificate Program - Online

Register for Labor Leadership Skills Certificate Program - Online

Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.


Online

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    Mar 8 - 28, 2021
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    $199

Register for Steward Training: Problem-Solving in the Workplace (online)

Register for Steward Training: Problem-Solving in the Workplace (online)

Labor Relations Law

Understand the NLRA and its impact on the workplace. Lawyers and non-lawyers are encouraged to participate in this workshop as it provides an opportunity to understand various legal principles and considerations, including assessing unfair labor practice and the rules regarding union organizing, collective bargaining, and day-to-day operations.


Online

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    Mar 9 - 18, 2021
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    $1495

Register for Labor Relations Law

Register for Labor Relations Law

Contract Language and Interpretation

Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.


Online

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    Mar 23 - 25, 2021
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    $995

Register for Contract Language and Interpretation

Register for Contract Language and Interpretation

Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.


Online

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    Apr 5 - 25, 2021
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    $199

Register for Negotiation Skills (online)

Register for Negotiation Skills (online)

Effective Employee Discipline

Experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.


Online

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    Apr 6 - 15, 2021
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    $1495

Register for Effective Employee Discipline

Register for Effective Employee Discipline

Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


Online

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    Apr 7 - 8, 2021
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    $1495

Register for Negotiation Skills for the Workplace

Register for Negotiation Skills for the Workplace

Investigation Tools and Techniques

This workshop provides best practices on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. Professionals who investigate complex/serious matters in a unionized environment will design and execute an investigation plan.


Online

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    Apr 20 - 22, 2021
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    $995

Register for Investigation Tools and Techniques

Register for Investigation Tools and Techniques

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing managment and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


Online

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    Apr 21 - 30, 2021
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    $1495

Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Strategic Grievance Handling

Approach the grievance and arbitration process as an opportunity to advance organizational strategy, goals, and objectives while improving relationships within the organization. Participants learn how to mediate disputes between and among managers, supervisors, employees, and union representatives make strategic choices within the grievance process while improving labor-management relations.


Online

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    Apr 27 - May 6, 2021
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    $1495

Register for Strategic Grievance Handling

Register for Strategic Grievance Handling

Effectiveness in Arbitration

Led by experienced arbitrators and advocates, this workshop teaches how to advocate at arbitration for those preparing, presenting, or assisting in the case. A full-day arbitration simulation allows participants to practice developing a position, using evidence and proof to support position, examine witnesses, and introduce documents.


Online

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    May 11 - 20, 2021
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    $1695

Register for Effectiveness in Arbitration

Register for Effectiveness in Arbitration

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.


Online

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    May 3 - 23, 2021
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    $199

Register for Costing Out a Contract (online)

Register for Costing Out a Contract (online)

Effective Collective Bargaining and Simulation

In this virtual course, you will explore how to implement your goals and objectives at the bargaining table. This includes understanding the differences between competitive and collaborative bargaining as well as at-the-table protocols, customs, and techniques unique to collective bargaining.


Online

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    May 5 - 21, 2021
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    $2195

Register for Effective Collective Bargaining and Simulation

Register for Effective Collective Bargaining and Simulation

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.


Online

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    Jun 7 - 27, 2021
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    $199

Register for Effective Communication (online)

Register for Effective Communication (online)

Private Sector Labor Law

Part of the Online Labor Studies Program this course surveys the major areas of the law as it applies to workers and unions in the private sector. Students will concentrate on major provisions of the NLRB, examining how NLRB and Federal Courts have interpreted the national labor laws.


Online

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    Jun 7 - Aug 8, 2021
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    $625

Register for Private Sector Labor Law

Register for Private Sector Labor Law

Advanced Collective Bargaining

This online for-credit course helps union activists build the practical skills needed in collective bargaining today through role-plays and mock bargaining with students across the country.  Organizations benefit from union members learning bargaining skills in a safe environment instead of at the bargaining table which can impact the entire workplace.


Online

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    Sep 20 - Dec 6, 2021
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    $625

Register for Advanced Collective Bargaining

Register for Advanced Collective Bargaining

Labor Relations in the Public Sector

Part of the Online Labor Studies Program which allows busy union activists to take college credit courses regardless of their location or work schedules, this 11-week course is designed to acquaint labor relations professionals, union members, and union stewards with a basic understanding of public sector labor relations.


Online

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    Sep 20 - Dec 6, 2021
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    $625

Register for Labor Relations in the Public Sector

Register for Labor Relations in the Public Sector

Internet Literacy for Unionists: Social Media Tools and Online Research for Unionists

Part of the Online Labor Studies Program, this course addresses the ethical dilemmas inevitably arise in the process of providing leadership. The causes of ethical tensions within unions and in the larger labor movement will be explored through readings about democracy, ethical theory, union history and structure, and organizational values. 


Online

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    Feb 21 - May 9, 2022
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    $625

Register for Internet Literacy for Unionists: Social Media Tools and Online Research for Unionists

Register for Internet Literacy for Unionists: Social Media Tools and Online Research for Unionists

Managing Conflict

This program allows busy union activists to take college credit courses regardless of location or work schedules. An introduction to dispute resolution theory and practice, this course examines the nature and sources of conflict and the role of negotiations, mediation, arbitration and fact-finding in the resolution of disputes.


Online

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    Feb 21 - May 9, 2022
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    $625

Register for Managing Conflict

Register for Managing Conflict

Labor and Film

Part of the Online Labor Studies Program this course examines the history of unions in the US through the use of film. Students will explore the various social issues raised by each film. Each week we will watch a film, analyze it, and discuss our reactions.


Online

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    Feb 21 - May 9, 2022
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    $625

Register for Labor and Film

Register for Labor and Film