A deep, practical understanding of conflict management can position you uniquely within your enterprise. Managed well, conflict can be a source of creativity and innovation in the workplace.
We have a unique perspective on conflict in the workplace. It’s part of our mission to bring together all sides in decision-making processes. Our 75-year experience in building empathy has given us the world’s leading faculty studying workplace issues, so our professional programs use world-class research as their foundation. Our instructors and program directors collaborate with industry leaders to build real-world experience into the programs.