Professional Education

Gain skills to strategically address employee relations issues. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

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Register for Advanced Effective Employee Relations

This webinar explores the rules and strategies for using Subsidies and Special Conditions.

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Register for Subsidies and Special Conditions: The Benefits of Lower Productivity

Learn practical ways to help individuals with disabilities thrive at work—beyond the first day. Perfect for Employment Service Professionals and VR Counselors.

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Register for Beyond the Hire: Strategies to Support Long-Term Job Retention

This course is for leaders or aspiring leaders in work incentives planning that builds skills for team success.

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Register for Benefits Planning for Leadership- Leadership-C

Ready to make a difference in your union, organization or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. This certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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Register for Labor Leadership Skills Certificate Program - Online

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.

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Register for Costing Out a Contract (online)

A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.

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Register for Investigations in a Union Environment

Obtain your Basic Labor Leadership Skills Certificate with this intensive virtual boot camp that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.

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Register for Labor Leadership Skills Certificate Program - Boot Camp

A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.

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Register for Performance Management in a Union Environment

Learn to counsel Veterans with disabilities about returning to work.

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Register for Benefits Planning for Veterans-VET-C

Learn to counsel youth with disabilities to use work incentives as a tool for establishing careers.

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Register for Benefits Planning for Transition-Aged Youth-YOUTH-C

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.

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Register for Grievance and Arbitration Handling

This training provides valuable insights and practical strategies for helping individuals with felony convictions secure meaningful employment.

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Register for Empowering Second Chances: Strategies for Supporting Individuals with Felony Convictions in the Job Market

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.

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Register for Advanced Facilitating Conflict: Collaborative Problem Solving

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.

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Register for Preparation for Collective Bargaining