Professional Education

Advanced Internal Investigations Practice

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.

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Fundamentals of Human Resources

Understand the key role HR plays in your organization for driving performance and productivity. Learn to successfully support clients, develop HR competencies, optimize practices and influence business results. Learning is gained and reinforced through case studies and group activities.

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Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.

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Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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Organization Design: A Foundational Course for Practitioners

Understand the core frameworks and methods in organizational design and how it can be used as a lever of strategy execution. Create alignment between components of the organization and the overall business structure. Hone consulting and analytical skills to strike a balance between facilitative and expert roles.

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Lead Renovation, Repair and Painting

This Lead Renovator (RRP) Initial Certification course is 8 hours in length and includes lead safety training approved by the EPA or applicable EPA-Authorized state program. Our classes are accredited and approved in New York State by the Environmental Protection Agency, Region 2. Any landlord, homeowner, builder, contractor or trades person(s) performing qualifying work on pre-1978 homes or child-occupied facilities must employ at least one Certified Renovator who has successfully completed this training. The course concludes with a certification exam.

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Leadership in Unions

Part of the Online Labor Studies Program this for-credit class prepares participants for assuming responsibilities in their organization by developing the skills and abilities required of union leaders. Each participant will prepare a plan for improving how their local union functions.

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Introduction to Collective Bargaining

Part of the Online Labor Studies Program, this course examines the principles of contract bargaining including bargaining environments and standards used in negotiations. Students will learn to prepare bargaining demands, cost economic items, draft non-economic language, negotiate economic and non-economic issues, and resolve a bargaining impasse.

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Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.

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Bridging the Generation Gap: Communicating Effectively in a Multi-Generational Workforce

Communicate effectively and respectfully in a multi-generational workplace while leveraging differences to build stronger work relationships. Understand why generational differences exist and prepare to change your mindset to use new ways of communicating with others. Learn to avoid making age-based assumptions that diminish both respect and trust.

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Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Measure your current EI level and receive coaching to improve it. Learn to use your EI to interact with others, solve problems and achieve higher performance.

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Advanced Internal Investigations Process

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills. Live 3.5-hour virtual sessions are June 15-16 and June 22-23.

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Gender Based Violence and Harassment: The Union’s Role in Prevention, Intervention and Cultural Change

The resurgence of the #MeToo movement, resurgence in anti-transgender legislation across the country, and the continued impacts of the pandemic have challenged unions to take on issues of gender-based violence. From anti-LGBTQ discrimination to the workplace consequences of interpersonal violence, these issues are deeply embedded in structural inequalities. The challenge requires bold and innovative strategies. 

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Performance Feedback and Coaching: Engaging in High Impact Discussions

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements and formulating successful development plans to enhance performance and build potential.

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Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.

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