Professional Education

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.

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Labor Relations Law

Understand the NLRA and its impact on the workplace. Lawyers and non-lawyers are encouraged to participate in this workshop as it provides an opportunity to understand various legal principles and considerations, including assessing unfair labor practice and the rules regarding union organizing, collective bargaining, and day-to-day operations.

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Fundamentals for the Individual, Management, and your Organization

PART 1: COVID-19 Workplace Fundamentals

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Preparation before Returning to Work

PART 2: COVID- 19 Preparation before Returning to Work

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Staying Healthy in the Workplace, during your Commute, and at Home

PART 3: COVID-19 Staying Healthy during work, your Commute and at Home

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Contract Language and Interpretation

Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.

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Effective Employee Resource Groups

Learn how ERGs and affinity groups have emerged in the workplace as a standard component of D&I initiatives to support business objectives and increase employee engagement and contribution. Examine characteristics of high-functioning ERGs and leading practices in group formation and operation.

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Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.

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Effective Employee Discipline

Experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.

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Harassment Prevention in the Workplace

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.

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Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.

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Bridging the Generation Gap: Communicating Effectively in a Multi-Generational Workforce

Communicate effectively and respectfully in a multi-generational workplace while leveraging differences to build stronger work relationships. Understand why generational differences exist and prepare to change your mindset to use new ways of communicating with others. Learn to avoid making age-based assumptions that diminish both respect and trust.

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Advanced Internal Investigations Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

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