Professional Education

Negotiating with Teachers, Cops and Nurses

Education, law enforcement and health care are all now front and center in every municipality.  How and when to open schools, the state of our hospitals, PPE and handling a second wave, how we police – are THE dominant social and political conversations. Success across these domains requires serious collective bargaining.

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Inclusive Diversity and Inclusion Talent Management

Infuse talent management with an integrated approach to recruiting, onboarding and retention. Broaden organization effectiveness by aligning talent management with business objectives and D&I strategies that increase innovation and reduce bias. Learn what you can do as a diversity professional to influence policies, practices and systems.

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Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.

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Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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Fundamentals of Diversity and Inclusion Initiatives

Use workshop's step-by-step process to launch, enhance or revitalize D&I initiatives and build core competencies. Learn to leverage D&I as a competitive advantage for achieving business objectives and sustainability. Gain insight into developmental models and best practices to assess, optimize and drive effectiveness for optimum results.

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Dates for online sessions will be posted as soon as they are available.

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Labor Relations Law

Understand the NLRA and its impact on the workplace. Lawyers and non-lawyers are encouraged to participate in this workshop as it gives participants an opportunity to understand a host of legal principles and considerations, including assessing unfair labor practice and the rules regarding union organizing, collective bargaining, and day-to-day operations.

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The Law of Equal Employment Opportunity

Gain the latest in-depth information on federal, state and local EEO and AA laws, guidelines and court decisions. Discuss the impact of discrimination, reasonable accommodations, harassment and retaliation on an organization’s policies, procedures and daily operations. Learn about the interplay of EEO, AA and diversity & medical conditions & leaves.

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Fundamentals of Human Resources

Understand the key role HR plays in your organization for driving performance and productivity. Learn to successfully support clients, develop HR competencies, optimize practices and influence business results. Learning is gained and reinforced through case studies and group activities.

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Contract Language and Interpretation

Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.

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Effective Employee Discipline

During this two-day workshop, experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.

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Fundamental Negotiation Skills

Through a series of role-plays and simulations, gain insight into your own negotiation biases, weaknesses, and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice the communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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Introduction to Collective Bargaining

Part of the Online Labor Studies Program, this course examines the principles of contract bargaining including bargaining environments and standards used in negotiations. Students will learn to prepare bargaining demands, cost economic items, draft non-economic language, negotiate economic and non-economic issues, and resolve a bargaining impasse.

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Building Effective Unions: Motivating and Organizing Union

 This course, part of the Online Labor Studies Program, examines the history of workers' efforts to form unions. Discussions focus on how unions can "unionize" their members so they become participants in the mobilization of other workers to support the values of the labor movement.

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Contract Administration

The contract lies at the center of day-to-day union practice. How can union leaders and rank and file members ensure that the contract is honored and not circumvented? Students in this online for-credit course will learn how to resolve problems that are contract-based by effectively utilizing grievance procedures.

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Dates for online sessions will be posted as soon as they are available.

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Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills,including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

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