Leading Change

Learn to artfully inspire your people and motivate them to change by meeting them where they are with a fully realized, articulated vision for the future and concrete actionable steps to get there. This workshop offers a self-assessment, a method to navigate real-world scenarios and a personal action plan.

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Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.

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Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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HR Consulting Skills: Becoming a Trusted Thought Partner

Become the voice of your organization and influence others to do the same. Develop core capabilities to build relationships and consult internal clients. Learn techniques to guide clients in establishing goals, achieving desired outcomes and managing expectations.

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Advanced Internal Investigations Practice

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.

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Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Measure your current EI level and receive coaching to improve it. Learn to use your EI to interact with others, solve problems and achieve higher performance.

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Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.

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Conflict in a Union Environment

Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and problem-solving applied to labor-management meetings.

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Strategic Talent Management: Gaining a Competitive Edge in Business

Learn to build a talent pipeline of next-generation leaders. This workshop discusses talent development approaches from selection and how to implement effective plans that attract, retain, deploy, measure, and nurture talent to aligning talent strategies with desired business results. Learn talent processes to drive performance with measurable objectives.

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Bridging the Generation Gap: Communicating Effectively in a Multi-Generational Workforce

Communicate effectively and respectfully in a multi-generational workplace while leveraging differences to build stronger work relationships. Understand why generational differences exist and prepare to change your mindset to use new ways of communicating with others. Learn to avoid making age-based assumptions that diminish both respect and trust.

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Grievance and Arbitration Handling

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.

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The Impact of Work Stress

Workplace stress has adverse effect on workers’ mental health, with an increased risk of anxiety, burnout, depression, and substance use disorder. Today, we are living in the bodies of our ancestors in a world they never dreamed would exist. We inherited the adaptive responses that enabled them to survive, but we use our natural survival mechanisms as an over-response to circumstances that are (usually) not really life-threatening.

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Critical Incident Stress

Critical incident stress refers to the range of physical and psychological symptoms that might be experienced by someone as a result of being involved in a traumatic critical incident. Critical incident stress is the body's normal reaction to an abnormal event. Research shows that the employees who understand the effects of critical incident stress and have an outlet and method by which to process their reactions often recover faster, are more productive at work, and have less disruption in their home lives.

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Occupational Asthma

If an adult experiences new-onset asthma, it is recommended that occupational asthma be suspected. Symptoms include wheezing, shortness of breath, chest tightness, cough, and sputum production -- similar to asthma that is not work-related. For some sensitizers and workers, symptoms may occur upon first exposures to the sensitizer; for others, symptoms may not appear until after a latency period. Latency could range from weeks to years after the first exposure.

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Building Effective Unions: Motivating and Organizing Union

 This course, part of the Online Labor Studies Program, examines the history of workers' efforts to form unions. Discussions focus on how unions can "unionize" their members so they become participants in the mobilization of other workers to support the values of the labor movement.

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