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Upcoming Courses

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Performance Feedback and Coaching: Engaging in High Impact Discussions

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements and formulating successful development plans to enhance performance and build potential.
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    May 20 - 21, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Performance Feedback and Coaching: Engaging in High Impact Discussions

Register for Performance Feedback and Coaching: Engaging in High Impact Discussions

Diversity, Equity and Inclusion Education and Training

Enhance critical skills for designing and implementing D&I learning and development. Acquire knowledge and tools to ensure management and employees understand the value of D&I and gain experience for raising awareness to change behavior. Build on techniques, models and ideas designed to drive messages and sustain key learnings.
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    May 22 - 23, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Diversity, Equity and Inclusion Education and Training

Register for Diversity, Equity and Inclusion Education and Training

Managing Internal Union Conflict

An introduction to dispute resolution theory and practice, this course examines the nature and sources of conflict and the role of negotiations, mediation, arbitration and fact-finding in the resolution of disputes.


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    May 28 - Jul 30, 2024
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    Live Online
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    $625

Register for Managing Internal Union Conflict

Register for Managing Internal Union Conflict

Leadership in Unions

Part of the Online Labor Studies Program this for-credit class prepares participants for assuming responsibilities in their organization by developing the skills and abilities required of union leaders. Each participant will prepare a plan for improving how their local union functions.


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    May 28 - Jul 30, 2024
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    Live Online
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    $625

Register for Leadership in Unions

Register for Leadership in Unions

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.


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    Jun 3 - 23, 2024
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    Live Online
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    $199


Register for Effective Communication (online)

Register for Effective Communication (online)

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.


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    Jun 3 - Nov 24, 2024
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    Live Online
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    $597

Register for Labor Leadership Skills Certificate Program - Online

Register for Labor Leadership Skills Certificate Program - Online

Advanced Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
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    Jun 3 - 4, 2024
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    In-Person
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    $1595
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    New York, NY



Register for Advanced Effective Employee Relations

Register for Advanced Effective Employee Relations

Union’s Role in the Prevention of Sexual Harassment and Gender Based Violence: Lessons Learned and Promising Practices

From the #MeToo movement, to the surge of anti-LGBTQI+ discrimination—unions face the challenge of how to tackle the impact of sexual harassment and gender-based violence on their members. The roots of gender discrimination and sexual violence are deeply embedded in workplace culture, as our workplaces are microcosms of society. Workers hold multiple dimensions of identity, and the intersection of these identities shapes the experience, impact, choice of strategy, and fear of retaliation when confronting these issues.


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    Jun 5 - 7, 2024
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    In-Person
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    $300
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    New York, NY


Register for Union’s Role in the Prevention of Sexual Harassment and Gender Based Violence: Lessons Learned and Promising Practices

Register for Union’s Role in the Prevention of Sexual Harassment and Gender Based Violence: Lessons Learned and Promising Practices

Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.
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    Jun 5 - 6, 2024
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    In-Person
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    $1595
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    New York, NY



Register for Facilitating Conflict: Collaborative Problem Solving

Register for Facilitating Conflict: Collaborative Problem Solving

Advanced Negotiations Strategies and Techniques

Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by situation.
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    Jun 10 - 12, 2024
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    In-Person
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    $2195
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    New York, NY


Register for Advanced Negotiations Strategies and Techniques

Register for Advanced Negotiations Strategies and Techniques

Leading Change

Learn to artfully inspire your people and motivate them to change by meeting them where they are with a fully realized, articulated vision for the future and concrete actionable steps to get there. This workshop offers a self-assessment, a method to navigate real-world scenarios and a personal action plan.
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    Jun 11 - 12, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Leading Change

Register for Leading Change

Strategies and Practices for Preventing Harassment

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.
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    Jun 12 - 13, 2024
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    In-Person
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    $1595
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    New York, NY



Register for Strategies and Practices for Preventing Harassment

Register for Strategies and Practices for Preventing Harassment

Negotiating with Difficult People

Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.


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    Jun 13 - 14, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Negotiating with Difficult People

Register for Negotiating with Difficult People

Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.


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    Sep 9 - 29, 2024
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    Live Online
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    $199

Register for Steward Training: Problem-Solving in the Workplace (online)

Register for Steward Training: Problem-Solving in the Workplace (online)

Private Sector Labor Law

Part of the Online Labor Studies Program this course surveys the major areas of the law as it applies to workers and unions in the private sector. Students will concentrate on major provisions of the NLRB, examining how NLRB and Federal Courts have interpreted the national labor laws.


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    Sep 16 - Dec 2, 2024
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    Live Online
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    $625

Register for Private Sector Labor Law

Register for Private Sector Labor Law

Public Training

Across New York State, we engage in workplace research and training.

We offer a wide range of training available to the public focused on work, employment, and labor.

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Find the information you need to take our professional education courses. You can also email ILR Customer Service or call 866-470-1922.

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