Professional Education

Ethics in ADR

Strong ethics awareness is an essential competency for mediators. Participants gain clarity about the ethics of neutral roles, and practice techniques to apply in day-to-day practice and in complex ethical situations. CLE credits available.

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Online

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Implementing a Winning D&I Process: Uncovering and Overcoming the Top Ten Hidden Obstacles

Organizations with existing D&I programs may experience inconsistent attention, energy and support from top executives and middle managers, including outright resistance to these programs. This workshop will help experienced and/or new D&I leaders overcome these obstacles by connecting their efforts to their organization's business goals.

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Online

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Diversity and Inclusion Education and Training

Enhance critical skills for designing and implementing D&I learning and development. Acquire knowledge and tools to ensure management and employees understand the value of D&I and gain experience for raising awareness to change behavior. Build on techniques, models and ideas designed to drive messages and sustain key learnings.

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Online

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Advanced Internal Investigations Practice

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.

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Online

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Implementing and Sustaining A Successful Diversity and Inclusion Strategy

Use workshop's step-by-step process to launch, enhance or revitalize D&I initiatives and build core competencies. Learn to leverage D&I as a competitive advantage for achieving business objectives and sustainability. Gain insight into developmental models and best practices to assess, optimize and drive effectiveness for optimum results.

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Online

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Becoming a Mediator: The Business Plan

This program helps emerging or established neutrals to build a business plan to successfully launch or enhance an ADR neutral career. Explore the nature of self-employment and how to broaden practice areas and increase market potential.

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Online

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Fundamentals of Human Resources

Understand the key role HR plays in your organization for driving performance and productivity. Learn to successfully support clients, develop HR competencies, optimize practices and influence business results. Learning is gained and reinforced through case studies and group activities.

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Online

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Inclusive Diversity and Inclusion Talent Management

Infuse talent management with an integrated approach to recruiting, onboarding and retention. Broaden organization effectiveness by aligning talent management with business objectives and D&I strategies that increase innovation and reduce bias. Learn what you can do as a diversity professional to influence policies, practices and systems.

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Online

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Cross-Cultural Issues in Conflict

Examine the roles culture and diversity play in conflict and conflict resolution. Participants will learn to understand how differences are perceived in conflict exchanges. Activities focus on cross-cultural communication techniques to enhance conflict resolution. Dispute resolution methods, perception process and attribution theory are key discussion points.

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Online

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Leadership Skills for Success: Engaging Employees and Building Teams

Master communication and leadership skills to effectively manage employees, establish priorities and delegate responsibilities. Building awareness of team dynamics and how to engage employees through group problem-solving and decision-making. Become an effective leader with the ability to develop productive relationships and ensure alignment and collaboration.

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Online

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Effective Diversity and Inclusion Councils

Learn how to launch and revitalize D&I councils for successful impact in alignment with business strategy. Apply D&I council best practices to gain increased effectiveness, performance and contribution within an organization.

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Online

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Competencies to Advance Diversity and Inclusion Strategies

Assess D&I competencies that drive business imperatives to ensure alignment with vision and mission. Learn strategies of successful organizations and practice relevant skills for engaging employees. Leave with techniques to improve individual contribution and an action plan to revitalize and sustain D&I initiatives at the organization.

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Online

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Unions Role in Lives of Workers

Part of the Online Labor Studies Program, this course recognizes how unions as an institution protect the interests of workers on the job and in society. Students will focus on Social Movement Unionism that looks at the working conditions of members and also the social issues affecting all working people.

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Online

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Introduction to Occupational Safety and Health

This course is part of the Certificate of Labor Studies and requires no prior familiarity with the subject matter. This online class introduces participants to workplace hazards, their regulations/recommendations, and hazard control measures. An important benefit will be improving your ability to recognize hazards and to use hazard evaluation tools.

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Online

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Labor History

Labor History can be understood from the perspectives of both union history and the social, cultural, and political life of workers. Here we explore not only union organizing, collective bargaining, and labor legislation, but also what workers thought, how they work and lived, and their impact on the larger society.

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Online

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