Professional Education

Designed for trainers and educators with prior experience, this course explores core principles and best practices in adult learning. Participants will examine participatory and popular education approaches that center learner experience, shared knowledge production, and collective problem-solving. The course covers curriculum design, lesson planning, and facilitation techniques that support inclusive, engaging, and effective learning environments.

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Register for Developing and Delivering Curriculum for Adult Learners

Ready to make a difference in your union, organization or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. This certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.

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Register for Labor Leadership Skills Certificate Program - Online

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.

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Register for Effective Communication (online)

From the perspective of both the union and management, participants will practice how to develop a clear and effective theory of the case, create a proposed issue statement, identify and examine witnesses and present evidence.

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Register for Labor Arbitration Advocacy: Part I - Presenting Your Case

The course covers Social Security disability benefits and work incentives, and how those benefits interact with Medicaid, Medicare, and other government benefits programs. The course also discusses the best practices of a benefits planner.

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Register for Audit Only

The course covers Social Security disability benefits and work incentives, and how those benefits interact with Medicaid, Medicare, and other government benefits programs. The course also discusses the best practices of a benefits planner.

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Register for WIP-C - Full Credentialing

Cross examination is one of the most important but often poorly used parts of an advocate’s case.  Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors.  Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.

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Register for Labor Arbitration Advocacy: Part II - Cross-Examination

Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.

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Register for Negotiating with Difficult People

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

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Register for Advanced Internal Investigations Reports

1619(b) is the most powerful SSI work incentive - find out why.

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Register for 1619(b): A Magic Wand for Workers on SSI

This course focuses on building strong, sustainable relationships between unions and their members. Students will explore practical tools and proven strategies for engaging members at every stage of involvement—from initial outreach to long-term leadership development. Emphasis is placed on effective communication techniques that build trust, motivate participation, and strengthen collective identity.

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Register for Member Engagement

This training equips professionals with the knowledge and tools needed to navigate the evolving employment landscape and advocate for inclusive AI-driven workplaces.

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Register for Optimizing AI for Disability Employment: Strategies and Opportunities

The objective of this course is not only to learn mathematical skills and manipulations, but to develop an understanding of how numbers work and how math is useful in business and everyday life.

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Register for Contract Costing

An introduction to dispute resolution theory and practice, this course examines the nature and sources of conflict and the role of negotiations, mediation, arbitration and fact-finding in the resolution of disputes.

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Register for Managing Conflict

Although it’s temporary, Section 301 can be used to continue benefits long enough for an individual to acquire additional work skills and find alternatives to benefits, such as employment and other ways to get medical insurance.

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Dates for sessions will be posted as soon as they are available.

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Learn more about Section 301: Sometimes It’s Not Even Over When It’s Over