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Leadership Development and Organizational Change

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These courses and certificates draw on a wide range of research disciplines to equip leaders with skills and knowledge to more effectively lead.

Overview

ILR trains the world’s leaders. One in Two Fortune 500 companies employs an ILR graduate in their senior HR team.

Our faculty lead in research on organizational behavior, labor law, and employee relations and combine it with the world-class experience of industry and organizational leaders. And, organizational leadership is bigger than the sum of individual leaders. Understanding how to lead with values, emotional intelligence, and negotiation skills gives leaders an edge. Our leadership training courses focus on thinking strategically when making decisions and delegating work.

Upcoming Courses

Labor Leadership Skills Certificate Program - Online

Ready to make a difference in your union, organization, or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. The Labor Leadership Skills certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.


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    Sep 9 - Dec 1, 2020
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    $597

Register for Labor Leadership Skills Certificate Program - Online

Register for Labor Leadership Skills Certificate Program - Online

Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.


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    Sep 9 - 29, 2020
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    $199

Register for Steward Training: Problem-Solving in the Workplace (online)

Register for Steward Training: Problem-Solving in the Workplace (online)

Introduction to Collective Bargaining

Part of the Online Labor Studies Program, this course examines the principles of contract bargaining including bargaining environments and standards used in negotiations. Students will learn to prepare bargaining demands, cost economic items, draft non-economic language, negotiate economic and non-economic issues, and resolve a bargaining impasse.


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    Sep 21 - Dec 7, 2020
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    $625

Register for Introduction to Collective Bargaining

Register for Introduction to Collective Bargaining

Contract Administration

The contract lies at the center of day-to-day union practice. How can union leaders and rank and file members ensure that the contract is honored and not circumvented? Students in this online for-credit course will learn how to resolve problems that are contract-based by effectively utilizing grievance procedures.


Dates for online sessions will be posted as soon as they are available.


Learn more about Contract Administration

Learn more about Contract Administration

Building Effective Unions: Motivating and Organizing Union

 This course, part of the Online Labor Studies Program, examines the history of workers' efforts to form unions. Discussions focus on how unions can "unionize" their members so they become participants in the mobilization of other workers to support the values of the labor movement.


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    Sep 21 - Dec 7, 2020
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    $625

Register for Building Effective Unions: Motivating and Organizing Union

Register for Building Effective Unions: Motivating and Organizing Union

Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.


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    Oct 5 - 25, 2020
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    $199

Register for Negotiation Skills (online)

Register for Negotiation Skills (online)

Steward Training: Problem-Solving in the Workplace

This workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation will be covered. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp in Buffalo.


Dates for online sessions will be posted as soon as they are available.


Learn more about Steward Training: Problem-Solving in the Workplace

Learn more about Steward Training: Problem-Solving in the Workplace

Labor Leadership Skills Certificate Program - Boot Camp


Obtain your Basic Labor Leadership Skills Certificate with this intensive boot camp in Buffalo that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.


Dates for online sessions will be posted as soon as they are available.


Learn more about Labor Leadership Skills Certificate Program - Boot Camp

Learn more about Labor Leadership Skills Certificate Program - Boot Camp

Leadership Skills for Success: Engaging Employees and Building Teams

Master communication and leadership skills to effectively manage employees, establish priorities and delegate responsibilities. Building awareness of team dynamics and how to engage employees through group problem-solving and decision-making. Become an effective leader with the ability to develop productive relationships and ensure alignment and collaboration.


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    Oct 7 - 16, 2020
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    $1495

Register for Leadership Skills for Success: Engaging Employees and Building Teams

Register for Leadership Skills for Success: Engaging Employees and Building Teams

Negotiation Skills

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp in Buffalo.


Dates for online sessions will be posted as soon as they are available.


Learn more about Negotiation Skills

Learn more about Negotiation Skills

Costing Out a Contract

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp in Buffalo.


Dates for online sessions will be posted as soon as they are available.


Learn more about Costing Out a Contract

Learn more about Costing Out a Contract

Effective Communication

For anyone who wants to improve oral presentation skills in a supportive environment. Overcome reluctance to speak in public, gain tools to organize your thoughts for a more effective/powerful presentation. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp in Buffalo.


Dates for online sessions will be posted as soon as they are available.


Learn more about Effective Communication

Learn more about Effective Communication

Performance Feedback and Coaching: Engaging in High Impact Discussions

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements and formulating successful development plans to enhance performance and build potential.
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    Oct 21 - 30, 2020
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    $1495

Register for Performance Feedback and Coaching: Engaging in High Impact Discussions

Register for Performance Feedback and Coaching: Engaging in High Impact Discussions

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.


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    Nov 2 - 22, 2020
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    $199

Register for Costing Out a Contract (online)

Register for Costing Out a Contract (online)

Leading Change

Learn to artfully inspire your people and motivate them to change by meeting them where they are with a fully realized, articulated vision for the future and concrete actionable steps to get there. Workshop offers a self-assessment, a method to navigate real-world scenarios and a personal action plan.
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    Nov 3 - 13, 2020
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    $1495

Register for Leading Change

Register for Leading Change

Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Measure your current EI level and receive coaching to improve it. Learn to use your EI to interact with others, solve problems and achieve higher performance.


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    Nov 9 - 19, 2020
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    $1495

Register for Emotional Intelligence: An Edge for Leaders

Register for Emotional Intelligence: An Edge for Leaders

Bridging the Generation Gap: Communicating Effectively in a Multi-Generational Workforce

Communicate more effectively and respectfully in a multi-generational workplace while leveraging differences to build stronger work relationships. Become more open to learning and understanding why these differences exist. And prepare to change your mindset and use new ways of communicating with others. Learn to avoid making age-based assumptions that dimish both respect and trust.


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    Nov 12 - 13, 2020
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    $995

Register for Bridging the Generation Gap: Communicating Effectively in a Multi-Generational Workforce

Register for Bridging the Generation Gap: Communicating Effectively in a Multi-Generational Workforce

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.


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    Dec 1 - 21, 2020
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    $199

Register for Effective Communication (online)

Register for Effective Communication (online)