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Human Resources

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These courses and certificates are designed for HR professionals who are problem-solvers, design-thinkers and organizational leaders.

Overview

One in two Fortune 500 companies has an ILR graduate in a senior HR position. As an institution, we’re able to make use of the world’s leading HR faculty’s research to design professional training programs for the world’s leading businesses.

Investing in ILR human-resources training is a tangible investment in your career and in your organization. The material is designed to bring deep research into practical focus, letting you learn both theory and practical techniques to build on your skills.

Upcoming Courses

Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

Online

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    Oct 6 - 8, 2020
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    $1595

Register for Effective Employee Relations

Register for Effective Employee Relations

Implementing and Sustaining A Successful Diversity and Inclusion Strategy

Use workshop's step-by-step process to launch, enhance or revitalize D&I initiatives and build core competencies. Learn to leverage D&I as a competitive advantage for achieving business objectives and sustainability. Gain insight into developmental models and best practices to assess, optimize and drive effectiveness for optimum results.

Online

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    Dec 14 - 15, 2020
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    $1495

Register for Implementing and Sustaining A Successful Diversity and Inclusion Strategy

Register for Implementing and Sustaining A Successful Diversity and Inclusion Strategy

Advanced Internal Investigations Practice

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.

Online

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    Sep 21 - 23, 2020
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    $1595

Register for Advanced Internal Investigations Practice

Register for Advanced Internal Investigations Practice

Diversity and Inclusion Education and Training

Enhance critical skills for designing and implementing D&I learning and development. Acquire knowledge and tools to ensure management and employees understand the value of D&I and gain experience for raising awareness to change behavior. Build on techniques, models and ideas designed to drive messages and sustain key learnings.

Online

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    Sep 23 - 24, 2020
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    $1495

Register for Diversity and Inclusion Education and Training

Register for Diversity and Inclusion Education and Training

The Law of Equal Employment Opportunity

Gain the latest in-depth information on federal, state and local EEO and AA laws, guidelines and court decisions. Discuss the impact of discrimination, reasonable accommodations, harassment, medical conditions, leaves and retaliation on an organization’s policies, procedures, and daily operations. Learn about the interplay of EEO, AA and, diversity & inclusion.

Online

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    Sep 29 - Oct 1, 2020
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    $1995

Register for The Law of Equal Employment Opportunity

Register for The Law of Equal Employment Opportunity

Contract Language and Interpretation

Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.


Online

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    Sep 29 - Oct 1, 2020
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    $995

Register for Contract Language and Interpretation

Register for Contract Language and Interpretation

Investigation Tools and Techniques

This workshop provides best practices on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. Professionals who investigate complex/serious matters in a unionized environment will design and execute an investigation plan.


Online

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    Oct 20 - 22, 2020
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    $995

Register for Investigation Tools and Techniques

Register for Investigation Tools and Techniques

Human Resources and the Law

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.

Online

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    Oct 28 - 30, 2020
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    $1995

Register for Human Resources and the Law

Register for Human Resources and the Law

Competencies to Advance Diversity and Inclusion Strategies

Assess D&I competencies that drive business imperatives to ensure alignment with vision and mission. Learn strategies of successful organizations and practice relevant skills for engaging employees. Leave with techniques to improve individual contribution and an action plan to revitalize and sustain D&I initiatives at the organization.

Online

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    Oct 5 - 6, 2020
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    $1095

Register for Competencies to Advance Diversity and Inclusion Strategies

Register for Competencies to Advance Diversity and Inclusion Strategies

Strategic Grievance Handling

Approach the grievance and arbitration process as an opportunity to advance organizational strategy, goals, and objectives while improving relationships within the organization. Participants learn how to mediate disputes between and among managers, supervisors, employees, and union representatives make strategic choices within the grievance process while improving labor-management relations.


Online

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    Oct 27 - Nov 5, 2020
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    $1495

Register for Strategic Grievance Handling

Register for Strategic Grievance Handling

Effective Employee Discipline

Experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.


Online

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    Oct 6 - 15, 2020
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    $1495

Register for Effective Employee Discipline

Register for Effective Employee Discipline

Effectiveness in Arbitration

Led by experienced arbitrators and advocates, this workshop teaches how to advocate at arbitration for those preparing, presenting, or assisting in the case. A full-day arbitration simulation allows participants to practice developing a position, using evidence and proof to support position, examine witnesses, and introduce documents.


Online

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    Nov 9 - 19, 2020
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    $1695

Register for Effectiveness in Arbitration

Register for Effectiveness in Arbitration

Effective Employee Resource Groups

Learn how ERGs and affinity groups have emerged in the workplace as a standard component of D&I initiatives to support business objectives and increase employee engagement and contribution. Examine characteristics of high-functioning ERGs and leading practices in group formation and operation.


Online

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    Oct 8, 2020
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    $995

Register for Effective Employee Resource Groups

Register for Effective Employee Resource Groups

Inclusive Diversity and Inclusion Talent Management

Infuse talent management with an integrated approach to recruiting, onboarding and retention. Broaden organization effectiveness by aligning talent management with business objectives and D&I strategies that increase innovation and reduce bias. Learn what you can do as a diversity professional to influence policies, practices and systems.


Online

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    Oct 21 - 22, 2020
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    $1495

Register for Inclusive Diversity and Inclusion Talent Management

Register for Inclusive Diversity and Inclusion Talent Management

Organizational Design: An Essential HR Capability

Understand the core frameworks and methods in organizational design and how it can be used as a lever of strategy execution. Create alignment between components of the organization and the overall business structure. Hone consulting and analytical skills to strike a balance between facilitative and expert roles.

Online

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    Oct 13 - 23, 2020
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    $1995

Register for Organizational Design: An Essential HR Capability

Register for Organizational Design: An Essential HR Capability

Effective Diversity and Inclusion Councils

Learn how to launch and revitalize D&I councils for successful impact in alignment with business strategy. Apply D&I council best practices to gain increased effectiveness, performance and contribution within an organization.


Online

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    Oct 14 - 15, 2020
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    $1495

Register for Effective Diversity and Inclusion Councils

Register for Effective Diversity and Inclusion Councils

Advanced Internal Investigations Process

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Apply a case study to the internal investigations process and interact with expert investigators to learn best practices and acquire new skills.

Online

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    Oct 19 - Nov 17, 2020
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    $1595

Register for Advanced Internal Investigations Process

Register for Advanced Internal Investigations Process

Harassment Prevention in the Workplace

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.

Online

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    Nov 9 - 10, 2020
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    $995

Register for Harassment Prevention in the Workplace

Register for Harassment Prevention in the Workplace

Performance Feedback and Coaching: Engaging in High Impact Discussions

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements and formulating successful development plans to enhance performance and build potential.

Online

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    Oct 21 - 30, 2020
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    $1495

Register for Performance Feedback and Coaching: Engaging in High Impact Discussions

Register for Performance Feedback and Coaching: Engaging in High Impact Discussions

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing managment and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


Online

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    Oct 21 - 30, 2020
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    $1495

Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Advanced Internal Investigations Notetaking and Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

Online

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    Dec 1 - 3, 2020
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    $1595

Register for Advanced Internal Investigations Notetaking and Reports

Register for Advanced Internal Investigations Notetaking and Reports

Leading Change

Learn to artfully inspire your people and motivate them to change by meeting them where they are with a fully realized, articulated vision for the future and concrete actionable steps to get there. This workshop offers a self-assessment, a method to navigate real-world scenarios and a personal action plan.

Online

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    Nov 3 - 13, 2020
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    $1495

Register for Leading Change

Register for Leading Change

Effective Collective Bargaining and Simulation

In this virtual course, you will explore how to implement your goals and objectives at the bargaining table. This includes understanding the differences between competitive and collaborative bargaining as well as at-the-table protocols, customs, and techniques unique to collective bargaining.


Online

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    Nov 4 - 20, 2020
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    $2195

Register for Effective Collective Bargaining and Simulation

Register for Effective Collective Bargaining and Simulation

Conflict Resolution in the Workplace

Using your own workplace situations and simulations, participants will learn to diagnose conflict. Learn about the levels of workplace conflict and how to prioritize conflict resolution by frequency and organizational impact. Participants will learn to understand others’ reaction to conflict and the different resolution approaches than can be employed. 
 


Dates for online sessions will be posted as soon as they are available.


Learn more about Conflict Resolution in the Workplace

Learn more about Conflict Resolution in the Workplace

Managing Difficult and Heated Conversations

In this highly interactive, practice-based workshop, participants strategize and conduct challenging conversations. Role-plays address techniques for de-escalation and managing emotional exchanges. Techniques include creating personal emotional boundaries while supporting constructive conversation.

Dates for online sessions will be posted as soon as they are available.


Learn more about Managing Difficult and Heated Conversations

Learn more about Managing Difficult and Heated Conversations

Strategic Talent Management: Gaining a Competitive Edge in Business

Learn to build a talent pipeline of next-generation leaders. This workshop discusses talent development approaches from selection and how to implement effective plans that attract, retain, deploy, measure, and nurture talent to aligning talent strategies with desired business results. Learn talent processes to drive performance with measurable objectives.


Online

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    Dec 1 - 11, 2020
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    $1995

Register for Strategic Talent Management: Gaining a Competitive Edge in Business

Register for Strategic Talent Management: Gaining a Competitive Edge in Business

Implementing a Winning D&I Process: Uncovering and Overcoming the Top Ten Hidden Obstacles

Organizations with existing D&I programs may experience inconsistent attention, energy and support from top executives and middle managers, including outright resistance to these programs. This workshop will help experienced and/or new D&I leaders overcome these obstacles by connecting their efforts to their organization's business goals.

Online

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    Dec 3 - 4, 2020
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    $1495

Register for Implementing a Winning D&I Process: Uncovering and Overcoming the Top Ten Hidden Obstacles

Register for Implementing a Winning D&I Process: Uncovering and Overcoming the Top Ten Hidden Obstacles

HR Consulting Skills: Becoming a Trusted Thought Partner

Become the voice of your organization and influence others to do the same. Develop core capabilities to build relationships and consult internal clients. Learn techniques to guide clients in establishing goals, achieving desired outcomes and managing expectations.

Online

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    Dec 7 - 16, 2020
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    $1995

Register for HR Consulting Skills: Becoming a Trusted Thought Partner

Register for HR Consulting Skills: Becoming a Trusted Thought Partner

Advanced Compensation and Costing

Learn how to link compensation and benefits strategy to labor and bargaining strategy. Participants practice creating a collective bargaining cost sheet on economic and non-economic proposals and adjusts it based on the negotiations. Learn the implications of various decisions and practices using data to answer bargaining questions.


Dates for online sessions will be posted as soon as they are available.


Learn more about Advanced Compensation and Costing

Learn more about Advanced Compensation and Costing

Agreement Writing

Individuals draft and analyze their own collective bargaining agreement language in context of a negotiation are invited to attend this workshop. Participants learn to write clear and succinct contract language while developing an understanding of how negotiations impact agreement language and vice versa.


Dates for online sessions will be posted as soon as they are available.


Learn more about Agreement Writing

Learn more about Agreement Writing

Fundamentals of Human Resources

Understand the key role HR plays in your organization for driving performance and productivity. Learn to successfully support clients, develop HR competencies, optimize practices and influence business results. Learning is gained and reinforced through case studies and group activities.


Online

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    Jan 12 - 22, 2021
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    $1495

Register for Fundamentals of Human Resources

Register for Fundamentals of Human Resources
Testimonial Icon
Testimonial
“Two of my colleagues have gone through the EEO certificate program and couldn’t stop raving about Cornell University, the quality of instruction and the immense amount of knowledge they gained.”
Juana De Los Santos, Administrator of State Equal Opportunity for Rhode Island