Human Resources

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.

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Register for Strategies and Practices for Preventing Harassment

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.

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Register for Grievance and Arbitration Handling

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.

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Register for Employment and EEO Laws

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.

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Register for Advanced Internal Investigations Process

Why were unions created in the first place, what led to the explosion of their influence after WW2 and their steep decline in the 1980s, and what is happening now. Key focus is on the past and present: why, how and where workers are organizing now.

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Register for The Future of Unions in the Workplace

Join us to learn the core frameworks and methods in organization design and how to use them to build operating models that can deliver on today’s business growth strategies. This course is led by Accenture’s Operating Model & Organization Design senior practitioners who'll teach you the Kates Kesler methodology.

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Register for Organization Design: A Foundational Course for Practitioners

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.

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Register for Labor Law and Contract Interpretation

Use workshop's step-by-step process to launch, enhance or revitalize D&I initiatives and build core competencies. Learn to leverage D&I as a competitive advantage for achieving business objectives and sustainability. Gain insight into developmental models and best practices to assess, optimize and drive effectiveness for optimum results.

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Register for Implementing and Sustaining A Successful Diversity, Equity and Inclusion Strategy

Infuse talent management with an integrated approach to recruiting, onboarding and retention. Broaden organization effectiveness by aligning talent management with business objectives and D&I strategies that increase innovation and reduce bias. Learn what you can do as a diversity professional to influence policies, practices and systems.

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Register for Inclusive Talent Management

Become the voice of your organization and influence others to do the same. Develop core capabilities to build relationships and consult internal clients. Learn techniques to guide clients in establishing goals, achieving desired outcomes and managing expectations.

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Register for HR Consulting Skills: Becoming a Trusted Thought Partner

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

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Register for Advanced Effective Employee Relations

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.

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Register for Preparation for Collective Bargaining

Learn how to launch and revitalize D&I councils for successful impact in alignment with business strategy. Apply D&I council best practices to gain increased effectiveness, performance and contribution within an organization.

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Register for Effective Diversity, Equity and Inclusion Councils

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Register for Effective Collective Bargaining and Simulation

Enhance critical skills for designing and implementing D&I learning and development. Acquire knowledge and tools to ensure management and employees understand the value of D&I and gain experience for raising awareness to change behavior. Build on techniques, models and ideas designed to drive messages and sustain key learnings.

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Register for Diversity, Equity and Inclusion Education and Training

Understand the key role HR plays in your organization for driving performance and productivity. Learn to successfully support clients, develop HR competencies, optimize practices and influence business results. Learning is gained and reinforced through group activities.

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Register for HR and the Future of Work

Learn how ERGs and affinity groups have emerged in the workplace as a standard component of D&I initiatives to support business objectives and increase employee engagement and contribution. Examine characteristics of high-functioning ERGs and leading practices in group formation and operation.

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Register for Effective Employee Resource Groups

Assess D&I competencies that drive business imperatives to ensure alignment with vision and mission. Learn strategies of successful organizations and practice relevant skills for engaging employees. Leave with techniques to improve individual contribution and an action plan to revitalize and sustain D&I initiatives at the organization.

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Register for Competencies to Advance Diversity, Equity and Inclusion Strategies

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements and formulating successful development plans to enhance performance and build potential.

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Register for Performance Feedback and Coaching: Engaging in High Impact Discussions

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.

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Register for Advanced Internal Investigations Practice

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

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Register for Advanced Internal Investigations Reports

Learn to artfully inspire your people and motivate them to change by meeting them where they are with a fully realized, articulated vision for the future and concrete actionable steps to get there. This workshop offers a self-assessment, a method to navigate real-world scenarios and a personal action plan.

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Register for Leading Change