Human Resources

Performance enabling organizational design is both an art, and a science. Today’s HR practitioners are expected to hone consulting and analytical skills and strike a balance between a facilitative and expert role to create alignment between components of the organization and the organization’s strategic goals. Change usually has organization design implications, and organization design inevitably results in change.

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Register for Organization Design and Enabling Change

Learning the key do’s and don’ts of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Essential for anyone going to the bargaining table or operating day-to-day in a union environment.

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Register for Labor Law and Contract Interpretation

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

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Register for Advanced Effective Employee Relations

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.

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Register for Preparation for Collective Bargaining

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Register for Effective Collective Bargaining and Simulation

Social change agents must make thoughtful choices about how to deploy their limited resources to maximize their impact.  That requires clarity of purpose, a theory of change, and strategic decision-making tools.  Those include strategic planning, SWOT analysis, SMART goal setting, the Strategic Choice Framework and coalition building skills.

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Register for Strategic Tools for Social Justice

This certificate program equips social change leaders with strategic planning, legal, data and communication tools. Through case studies & hands-on practice, participants will develop strategies, leverage the law, interpret data and craft persuasive messaging. In a final capstone project, participants will then apply their skills to their organization’s real-world challenges.

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Register for Tools for Social Change and Impact in the World of Work Certificate

Leaders face complex problems daily, often with incomplete information. With the right tools, they can balance immediate needs with a broader vision. This course examines solutions to large-scale issues and helps understand legal systems to navigate conflicting goals and confusion in applying laws for effective change.

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Register for Problem Solving and Using the Law as a Tool for Social Change

Learn to identify quality data, find reliable sources, and detect misinterpretations. This course will guide you in using data for internal evaluation and reporting, and help you create impactful data visualizations to communicate findings and drive social change. Become a savvy data consumer and leverage data effectively for your organization.

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Register for Data for Impact

Complete the certificate program by learning to build advocacy campaigns. The course has two parts: effective communication using data and case studies and mapping key players in your area of influence. You'll identify how to best engage stakeholders to drive change and advocate for your issue.

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Register for Building a Strategic Campaign to Drive Policy Change

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.

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Register for Advanced Internal Investigations: Process and Application

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.

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Register for Employment and EEO Laws

This course gives collective bargainers the knowledge to think strategically and creatively about compensation, benefits and work rules and the skills necessary to cost out changes in the fast paced environment of a collective bargaining negotiation.

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Register for Compensation and Costing for Collective Bargaining

The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.

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Register for Agreement Writing for Labor Relations

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.

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Register for Grievance and Arbitration Handling

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

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Register for Advanced Internal Investigations Reports