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Certificate Basics

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    Required Courses

    6 Required Workshops
    Register for individual workshops to fit your schedule

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    Time to Complete

    18 months
    Time participants have to complete the entire certificate program

Certificate Details

Overview

Gain a Full Range of Employee Relations Skills

Proactively developing and managing employee relations and internal investigations has never been more critical for organizations in every industry.

In this live certificate program, you will gain current knowledge of ever-changing employment law issues and employee relations practices and policies. You will receive a comprehensive process for planning, conducting, and concluding internal investigations involving employees. You will develop techniques for addressing and preventing inappropriate workplace behaviors, problem solving, facilitating conflict, fostering communication skills, and navigating different working styles. You will discover a framework for conducting effective ER conversations with employees and managers. You will acquire the skills to help team leaders strategically manage employee performance coaching and counseling. During the sessions, time will be dedicated to applying the methods and skills for effectively engaging in employee relations conversations, providing performance feedback, conducting internal investigations and using problem solving techniques.

This program will be offered in-person. The sessions will include expert demonstrations, small and whole group case-study activities with feedback, discussions, Q&A, and sharing practices with peers. Networking opportunities will be provided.

Key Certificate Takeaways

  • Examine the scope of employment laws that impact organizations, including strategies and preventive actions
  • Practice applying a framework for conducting employee relations conversations with managers and employees
  • Review strategies for preventing and responding to policy violations of harassment and retaliation
  • Understand and apply tools for collaborative problems solving of conflicts
  • Work strategically with managers to provide performance feedback to employees
  • Review a structure and apply techniques for conducting internal investigations
  • Practice interviews and gathering information through essential probing skills
  • Practice conducting thorough, complex investigations, including handling difficult and emotional interviewees
  • Engage with techniques for avoiding advocacy language and addressing credibility when reaching conclusions
  • Review and apply a template for writing internal investigations reports
  • Develop outcomes, recommendations, and implementation practices for an internal investigation

Who Should Enroll

  • Entry-level to senior HR professionals
  • Global HR managers
  • Employee relations managers
  • Generalists seeking to move into a specialized role
  • HR, ER, EEO, compliance and security professionals

 

Additional Notes: 

Core curriculum

Register

Employment and EEO Laws

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.
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    Mar 11 - 12, 2024
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    In-Person
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    $1595
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    New York, NY


Register for Employment and EEO Laws

Register for Employment and EEO Laws

Advanced Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
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    Mar 13 - 14, 2024
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    In-Person
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    $1595
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    New York, NY


Register for Advanced Effective Employee Relations

Register for Advanced Effective Employee Relations

Advanced Internal Investigations: Process and Application

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.
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    Apr 8 - 10, 2024
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    In-Person
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    $2195
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    New York, NY


Register for Advanced Internal Investigations: Process and Application

Register for Advanced Internal Investigations: Process and Application

Advanced Internal Investigations Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
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    May 16 - 17, 2024
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    In-Person
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    $1595
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    New York, NY


Register for Advanced Internal Investigations Reports

Register for Advanced Internal Investigations Reports

Strategies and Practices for Preventing Harassment

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.
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    Apr 15 - 16, 2024
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    In-Person
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    $1595
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    New York, NY


Register for Strategies and Practices for Preventing Harassment

Register for Strategies and Practices for Preventing Harassment

Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.
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    Jun 5 - 6, 2024
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    In-Person
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    $1595
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    New York, NY


Register for Facilitating Conflict: Collaborative Problem Solving

Register for Facilitating Conflict: Collaborative Problem Solving

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