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What does it take to conduct fair and thorough internal investigations?
In this course, you'll learn, receive and practice the complete and extensive step-by-step internal investigation process. You will learn best practices and apply techniques using realistic employee complaints including conducting interviews, planning and conducting the investigation, making findings and conclusions, offering recommendations, and implementing the outcome. You'll actively engage with content related to determining credibility and managing bias. You'll develop these skills under the guidance of expert internal investigators.
Key Course Takeaways
- Review a structure and apply techniques for conducting interviews and gathering information
- Discover and practice essential probing skills
- Examine the investigator's role and essential ways to manage biases and assumptions
- Develop outcomes, recommendations, and implementation practices
- Examine information and questions for evaluating credibility
- Explore strategies for handling investigations and avoiding common errors
- Evaluate the effectiveness of an investigation and trends or patterns of all complaints
- Obtain feedback and skill pointers from internal investigators and legal experts
- Apply new concepts through an interactive case study
Who Should Enroll
- Entry-level to senior HR professionals
- Global HR managers
- Employee relations managers
- Generalists seeking to move into specialized role
- EEO, compliance and security professionals conducting internal employee-related investigations
Related Workshops
See more workshops on Employee Relations, Internal Investigations and Employment Law Workshops. See more workshops on Employment Law.
Supervisor Justification Letter
Download and complete this justification letter to make a case for funding your professional development with Cornell.