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Overview

Organizations essentially are the relationships among employees. Building and maintaining these relationships is a complex set of problems and skills that challenge every level of human resources. Our training is designed for systematic thinking and problem-solving strategies.

Our courses include a wide range of research and practices (from emotional intelligence and communication to conflict resolution and investigations) to give your HR professionals the skills they need.

Certificates in Employee Relations

Upcoming Courses

Equal Employment Opportunity Law

Gain the latest in-depth information on federal, state and local EEO and AA laws, guidelines and court decisions. Discuss the impact of discrimination, reasonable accommodations, harassment, medical conditions, leaves and retaliation on an organization’s policies, procedures, and daily operations. Learn about the interplay of EEO, AA and, diversity & inclusion.
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    Feb 28 - Mar 1, 2023
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    In-Person
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    $1595
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    New York, NY

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Register for Equal Employment Opportunity Law

Advanced Internal Investigations Process

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.
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    Mar 15 - 16, 2023
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    In-Person
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    $1595
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    New York, NY

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Register for Advanced Internal Investigations Process

Advanced Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
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    Apr 17 - 18, 2023
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    In-Person
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    $1595
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    New York, NY

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Register for Advanced Effective Employee Relations

Advanced Internal Investigations Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
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    May 22 - 23, 2023
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    In-Person
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    $1595
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    New York, NY

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Register for Advanced Internal Investigations Reports

Advanced Internal Investigations Practice

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.
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    May 24 - 25, 2023
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    In-Person
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    $1595
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    New York, NY

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Register for Advanced Internal Investigations Practice

Harassment Prevention in the Workplace

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.
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    Jun 5 - 6, 2023
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    In-Person
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    $1595
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    New York, NY

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Register for Harassment Prevention in the Workplace

Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.
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    Jun 7 - 8, 2023
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    In-Person
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    $1595
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    New York, NY

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Register for Facilitating Conflict: Collaborative Problem Solving

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