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Employee Relations

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These courses and certificates are designed for those responsible for building and maintaining healthy relationships among employees.

Overview

Organizations essentially are the relationships among employees. Building and maintaining these relationships is a complex set of problems and skills that challenge every level of human resources. Our training is designed for systematic thinking and problem-solving strategies.

Our courses include a wide range of research and practices (from emotional intelligence and communication to conflict resolution and investigations) to give your HR professionals the skills they need.

Upcoming Courses

Mediation Skills for Managers

This workshop focuses on applying various meditation concepts and principles to help others resolve everyday workplace conflict by building on the managerial skills needed to guide conflicts to a mutually acceptable resolution. Participants will practice various mediation techniques while learning about their own preferred mediation style through a self- assessment.


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    Mar 23 - 24, 2020
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    $1495
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    New York, NY



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Harassment Prevention in the Workplace

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace. including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.
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    Mar 30, 2020
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    $995
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    New York, NY


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Internal Investigations: Part I

Obtain a step-by-step model for conducting fair and through investigations. Acquire skills knowledge from expert investigators. Using real employee complaints and role plays, participants will practice interviewing, policy and legal analysis and methods for gathering information. Receive extensive content on intake interview, planning/conducting the investigation and investigatory interviews.
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    Mar 31 - Apr 1 2020
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    $1595
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    New York, NY



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Internal Investigation Note-taking and Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
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    Apr 2 - 3, 2020
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    $1495
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    New York, NY


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Advanced Internal Investigations: Part II

Develop advanced skills and practical information for investigating complex situations and serious policy violations. Obtain feedback and skills from legal experts and internal investigators related to interviewing and investigation techniques, determining credibility, managing bias, reaching conclusions and implementing outcomes. This intensive class will further expand on the Part I ....
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    Jun 1 - 2, 2020
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    $1595
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    New York, NY


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Resolving Conflict

HR and Managers will gain insights about their own and other styles for handling conflict. Learn key approaches for enhancing individual/group conflict resolution effectiveness. Practice developing strategies, techniques and skills including how to anticipate sources of conflict and for dealing with angry situations. Leave with tools for managing conflict.
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    Jun 3 - 4, 2020
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    $1495
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    New York, NY


Register for Resolving Conflict

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