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Upcoming Courses

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Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.


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    Online
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    $199

Register for Negotiation Skills (online)

Register for Negotiation Skills (online)

Steward Training: Problem-Solving in the Workplace

This workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation will be covered. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    In-Person
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    $199
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    Buffalo, NY

Register for Steward Training: Problem-Solving in the Workplace

Register for Steward Training: Problem-Solving in the Workplace

Labor Leadership Skills Certificate Program - Boot Camp


Obtain your Basic Labor Leadership Skills Certificate with this intensive virtual boot camp that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.


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    In-Person
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    $597
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    Buffalo, NY

Register for Labor Leadership Skills Certificate Program - Boot Camp

Register for Labor Leadership Skills Certificate Program - Boot Camp

Negotiation Skills

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


  • Circle with checkmark Icon
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    In-Person
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    $199
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    Buffalo, NY

Register for Negotiation Skills

Register for Negotiation Skills

Costing Out a Contract

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    In-Person
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    $199
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    Buffalo, NY

Register for Costing Out a Contract

Register for Costing Out a Contract

Effective Communication

For anyone who wants to improve oral presentation skills in a supportive environment. Overcome reluctance to speak in public, gain tools to organize your thoughts for a more effective/powerful presentation. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.


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    In-Person
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    $199
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    Buffalo, NY

Register for Effective Communication

Register for Effective Communication

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


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    In-Person
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    $1495
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    New York, NY


Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Advanced Internal Investigations: Process and Application

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.
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    In-Person
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    $2195
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    New York, NY


Register for Advanced Internal Investigations: Process and Application

Register for Advanced Internal Investigations: Process and Application

Effective Collective Bargaining and Simulation

Take on the role of lead negotiator in collective bargaining from start to finish. This course focuses on the practical aspects of developing and managing a team, the dynamics and flow of bargaining stages, the difference between competitive and collaborative approaches, and how to come to an agreement. Culminating in a day-and-a-half mock collective bargaining simulation, this course provides valuable practice and feedback from seasoned negotiators.


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    In-Person
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    $2195
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    New York, NY


Register for Effective Collective Bargaining and Simulation

Register for Effective Collective Bargaining and Simulation

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.


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    Online
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    $199

Register for Costing Out a Contract (online)

Register for Costing Out a Contract (online)

Labor Arbitration Advocacy: Part I - Presenting Your Case

From the perspective of both the union and management, participants will practice how to develop a clear and effective theory of the case, create a proposed issue statement, identify and examine witnesses and present evidence.
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    In-Person
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    $1495
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    New York, NY


Register for Labor Arbitration Advocacy: Part I - Presenting Your Case

Register for Labor Arbitration Advocacy: Part I - Presenting Your Case

Labor Arbitration Advocacy: Part II - Cross-Examination

Cross examination is one of the most important but often poorly used parts of an advocate’s case.  Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors.  Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.
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    In-Person
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    $1495
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    New York, NY


Register for Labor Arbitration Advocacy: Part II - Cross-Examination

Register for Labor Arbitration Advocacy: Part II - Cross-Examination

Organization Design and Change Enablement

Organizational design shapes how organizations perform and compete. In today’s business environment, leaders need efficient and flexible organizations built to deliver results and evolve as strategy shifts. HR and organizational professionals need a clear, actionable approach to design that aligns with strategy, scales with change, and enables lasting impact.
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    In-Person
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    $1595
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    New York, NY

Register for Organization Design and Change Enablement

Register for Organization Design and Change Enablement

Compensation and Costing for Collective Bargaining

This course gives collective bargainers the knowledge to think strategically and creatively about compensation, benefits and work rules and the skills necessary to cost out changes in the fast paced environment of a collective bargaining negotiation.


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    In-Person
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    $2195
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    New York, NY


Register for Compensation and Costing for Collective Bargaining

Register for Compensation and Costing for Collective Bargaining

Advanced Effective Employee Relations

Gain skills to strategically address employee relations issues. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
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    In-Person
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    $1595
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    New York, NY


Register for Advanced Effective Employee Relations

Register for Advanced Effective Employee Relations

Online Certificates

eCornell

Recruiting and Talent Acquisition

The talent acquisition landscape is evolving faster than ever, shaped by shifting labor markets, rising candidate expectations, and the rapid emergence of AI-powered tools.


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    Oct 7, 2026
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    Asynchronous Online
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    $3900

Register for Recruiting and Talent Acquisition

Register for Recruiting and Talent Acquisition

Human Resources Essentials

Human resources is a broad topic that touches on many facets of an organization, but there are some core concepts that all HR practitioners should know. This certificate in Human Resources Essentials will discuss those concepts and give you the set of skills you need to get started.


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    Oct 7, 2026
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    Asynchronous Online
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    $3900

Register for Human Resources Essentials

Register for Human Resources Essentials

Employee Relations and Investigations

During complicated times, employee relations issues skyrocket. Managing these issues, with a process in place to mitigate further internal problems in a professional manner, can be challenging.


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    Oct 7, 2026
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    Asynchronous Online
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    $3900

Register for Employee Relations and Investigations

Register for Employee Relations and Investigations

Human Resources Management

Whether you’re a generalist, specialist or new to the world of human resources, there are core competencies that every HR professional should know.


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    Oct 7, 2026
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    Asynchronous Online
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    $4999

Register for Human Resources Management

Register for Human Resources Management

Diversity, Equity, and Inclusion for HR

An organization is only as good as its culture—and building that culture frequently begins with the HR department.


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    Oct 7, 2026
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    Asynchronous Online
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    $3900

Register for Diversity, Equity, and Inclusion for HR

Register for Diversity, Equity, and Inclusion for HR

Strategic Human Resources Leadership

The role of today’s HR manager demands broad responsibilities that include organizational leadership and strategic thinking.


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    Oct 7, 2026
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    Asynchronous Online
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    $3900

Register for Strategic Human Resources Leadership

Register for Strategic Human Resources Leadership

HR Analytics

HR has always been about people, and this remains true today. However, given the rapid digital transformation in today’s organizations, the need for data-driven decision making has become essential.


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    Oct 7, 2026
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    Asynchronous Online
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    $3900

Register for HR Analytics

Register for HR Analytics

Executive Compensation Fundamentals

In today’s competitive business landscape, executive compensation is integral to attracting, retaining, and motivating senior leadership.


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    Oct 14, 2026
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    Asynchronous Online
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    $3750

Register for Executive Compensation Fundamentals

Register for Executive Compensation Fundamentals

HR Transformation

Today’s best companies realize that HR isn’t simply about operations and benefits administration. Rather, it has the power to transform an organization by delivering competitive advantage through its most critical asset: people.


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    Oct 21, 2026
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    Asynchronous Online
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    $3900

Register for HR Transformation

Register for HR Transformation

Compensation and Benefits

Compensation and benefits play an essential role in attracting and retaining the key talent you need in your organization.


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    Oct 21, 2026
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    Asynchronous Online
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    $3750

Register for Compensation and Benefits

Register for Compensation and Benefits

Employment Law

This certificate program is designed to help current and aspiring human resource managers and staff understand employment laws and regulations in order to deal effectively with labor-related legal issues in the workplace.


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    Oct 21, 2026
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    Asynchronous Online
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    $3900

Register for Employment Law

Register for Employment Law

Labor Relations

This certificate program is designed for management and union representatives new to labor relations who need to learn the basics.


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    Oct 21, 2026
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    Asynchronous Online
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    $3900

Register for Labor Relations

Register for Labor Relations

Diversity, Equity, and Inclusion

An organization is only as good as its culture—and building that culture is not only a role for HR, it’s every manager’s and employee’s responsibility. As today’s headlines prove, an inclusive work environment is not just a nice-to-have, it can make or break a company.


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    Oct 21, 2026
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    Asynchronous Online
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    $3750

Register for Diversity, Equity, and Inclusion

Register for Diversity, Equity, and Inclusion

Conflict Resolution

Effective conflict management is an essential skill for every leader and aspiring leader. When harnessed productively, conflict can be a force to build both company culture and competitive advantage.


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    Oct 21, 2026
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    Asynchronous Online
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    $2500

Register for Conflict Resolution

Register for Conflict Resolution

Leadership Essentials

Today’s organizational leaders are one part manager, one part HR professional. This certificate program will teach you how to elevate into a true leader instead of simply a manager. Find out what your leadership style is and how to develop the interpersonal skills needed to take charge.


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    Oct 21, 2026
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    Asynchronous Online
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    $3750

Register for Leadership Essentials

Register for Leadership Essentials

Statistical Foundations

In today’s data-driven world, you can’t afford to be the only one at the table who lacks analytical knowledge.


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    Nov 4, 2026
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    Asynchronous Online
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    $3750

Register for Statistical Foundations

Register for Statistical Foundations

Professional Mediation

In today's volatile global work environment, alternative dispute resolution is on the rise. Yet organizations are finding that there is a shortage of qualified mediation and dispute resolution professionals available to resolve complex commercial, international, and employment law disputes.


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    Nov 11, 2026
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    Asynchronous Online
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    $3295

Register for Professional Mediation

Register for Professional Mediation

Hybrid Work Strategy

In today’s business environment, hybrid work models are commonplace and can serve to attract and retain employees. Successful models require a strong group culture to keep organizations running smoothly and productively.


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    Dec 2, 2026
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    Asynchronous Online
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    $3750

Register for Hybrid Work Strategy

Register for Hybrid Work Strategy

Public Training

Across New York State, we engage in workplace research and training.

We offer a wide range of training available to the public focused on work, employment, and labor.

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