Skip to main content

Contract Administration

Course Number
LS253

The contract lies at the center of day-to-day union practice. How can union leaders and rank and file members ensure that the contract is honored and not circumvented? Students in this online for-credit course will learn how to resolve problems that are contract-based by effectively utilizing grievance procedures.

Choose your Class

Effective March 16, 2020, the educational programs scheduled to be delivered at our New York City facility will be moved to virtual delivery, where possible, or rescheduled. For those programs that do not lend themselves to a distance-education format, we will postpone them until we receive guidance from the University and public health officials that it is safe to hold those programs in-person. Please contact ilrcustomerservice@cornell.edu with any questions. We will provide updates as they become available from the University.

Schedule & Details

Course

The contract lies at the center of day-to-day union practice. The interpretation and enforcement of contract language depends on the union representative. How can union leaders, stewards, and rank and file members ensure that the contract is honored and not circumvented? This course explores issues that union reps experience on an everyday basis. Students will discuss how to resolve problems that are contract-based by effectively utilizing grievance procedures. Additionally, class participants will learn how to creatively harness the energy of union members themselves to build the local union and address problems that might arise in the workplace.

Key Topics

  • Grievance Procedures: First Moves, Presenting the Grievance
  • Conflict Resolution at the Workplace
  • Health and Safety Issues
  • Workplace and the Law

Approach and Features

The Union Steward’s Complete Guide, 2nd Edition, Edited by David Prosten is the required text. The Complete Guide is used for background information and to provide some structure to the class. Each participant will be required to discuss lessons learned from a chapter of their choosing and share with class. The primary emphasis is on skill building through scenarios and role plays not reading the entire textbook.  You may purchase the book using this link (The Union Steward's Complete Guide, 2nd edition, Updated).  When ordering this book for the class use BFLO to receive a 20% discount!

How Will You Benefit?

This course provides an opportunity to practice and improve your bargaining skills with students from across the country in various public sector, private sector and building trades environments. Your organization will benefit from learning lessons in a safe environment instead of at the bargaining table affecting the entire workplace.

This course is a part of the Cornell ILR Online Labor Studies Program and satisfies the Core Requirement for Collective Bargaining/Contract Administration. Upon completion you will earn 3.0 credits that can be used towards a Certificate of Labor Studies or an Advanced Certificate of Labor Studies.

 

Instructors

Instructor Icon
John Moody

Customized Delivery

Schedule this program for your organization.

Get Updates

Sign up for notification of new workshop dates.

Have Questions?

This course is part of this certificate

App-Workers Organizing: Global Perspectives

Join us for a one-day international forum on the topic of policy and organizational solutions to the challenges of the "app-based" economy.
  • Circle with checkmark Icon
    May 8, 2020
  • Circle with checkmark Icon
    $50
  • Circle with checkmark Icon

    New York, NY


Register for App-Workers Organizing: Global Perspectives

See more dates and locations for App-Workers Organizing: Global Perspectives

Private Sector Labor Law

Part of the Online Labor Studies Program this course surveys the major areas of the law as it applies to workers and unions in the private sector. Students will concentrate on major provisions of the NLRB, examining how NLRB and Federal Courts have interpreted the national labor laws.


Register for Private Sector Labor Law

See more dates and locations for Private Sector Labor Law

Effective Communications At Work

This course, part of the Online Labor Studies Program, focuses on how to develop skills to improve the effectiveness of your communication relationships and enhance the quality of your life. The class will be highly participatory and include the most crucial readings on effective communications for working people.


  • Circle with checkmark Icon
    Apr 6 - Jun 21 2020
  • Circle with checkmark Icon
    $625

Register for Effective Communications At Work

See more dates and locations for Effective Communications At Work