As Cornell’s ILR School, we bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.
Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.
In-Person
$1495
New York,NY
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Register for Preparation for Collective Bargaining
Take on the role of lead negotiator in collective bargaining from start to finish. This course focuses on the practical aspects of developing and managing a team, the dynamics and flow of bargaining stages, the difference between competitive and collaborative approaches, and how to come to an agreement. Culminating in a day-and-a-half mock collective bargaining simulation, this course provides valuable practice and feedback from seasoned negotiators.
In-Person
$2195
New York,NY
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Register for Effective Collective Bargaining and Simulation
This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.
Labor Leadership Skills Certificate Program - Online
Ready to make a difference in your union, organization or company? Earn your certificate and build essential leadership, negotiation and communication skills with convenient and flexible online courses. This certificate program is an affordable and rapid-results educational experience that provides skills essential to success in your organization.
Online
$597
Register for Labor Leadership Skills Certificate Program - Online
Labor Arbitration Advocacy: Part I - Presenting Your Case
From the perspective of both the union and management, participants will practice how to develop a clear and effective theory of the case, create a proposed issue statement, identify and examine witnesses and present evidence.
In-Person
$1495
New York,NY
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Register for Labor Arbitration Advocacy: Part I - Presenting Your Case
Labor Arbitration Advocacy: Part II - Cross-Examination
Cross examination is one of the most important but often poorly used parts of an advocate’s case. Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors. Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.
In-Person
$1495
New York,NY
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Register for Labor Arbitration Advocacy: Part II - Cross-Examination
Organizational design shapes how organizations perform and compete. In today’s business environment, leaders need efficient and flexible organizations built to deliver results and evolve as strategy shifts. HR and organizational professionals need a clear, actionable approach to design that aligns with strategy, scales with change, and enables lasting impact.
In-Person
$1595
New York,NY
Register for Organization Design and Change Enablement
Compensation and Costing for Collective Bargaining
This course gives collective bargainers the knowledge to think strategically and creatively about compensation, benefits and work rules and the skills necessary to cost out changes in the fast paced environment of a collective bargaining negotiation.
In-Person
$2195
New York,NY
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Register for Compensation and Costing for Collective Bargaining
The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.
In-Person
$1495
New York,NY
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Register for Agreement Writing for Labor Relations
Advanced Facilitating Conflict: Collaborative Problem Solving
Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.
In-Person
$1595
New York,NY
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Register for Advanced Facilitating Conflict: Collaborative Problem Solving
For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.
Advanced Internal Investigations: Process and Application
Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills.
In-Person
$2195
New York,NY
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Register for Advanced Internal Investigations: Process and Application
A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.
In-Person
$995
New York,NY
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Register for Investigations in a Union Environment
A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.
In-Person
$1495
New York,NY
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Register for Performance Management in a Union Environment
This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
An organization is only as good as its culture—and building that culture is not only a role for HR, it’s every manager’s and employee’s responsibility. As today’s headlines prove, an inclusive work environment is not just a nice-to-have, it can make or break a company.
Effective conflict management is an essential skill for every leader and aspiring leader. When harnessed productively, conflict can be a force to build both company culture and competitive advantage.
The talent acquisition landscape is evolving faster than ever, shaped by shifting labor markets, rising candidate expectations, and the rapid emergence of AI-powered tools.
This certificate program is designed to help current and aspiring human resource managers and staff understand employment laws and regulations in order to deal effectively with labor-related legal issues in the workplace.
HR has always been about people, and this remains true today. However, given the rapid digital transformation in today’s organizations, the need for data-driven decision making has become essential.
Today’s organizational leaders are one part manager, one part HR professional. This certificate program will teach you how to elevate into a true leader instead of simply a manager. Find out what your leadership style is and how to develop the interpersonal skills needed to take charge.
Human resources is a broad topic that touches on many facets of an organization, but there are some core concepts that all HR practitioners should know. This certificate in Human Resources Essentials will discuss those concepts and give you the set of skills you need to get started.
During complicated times, employee relations issues skyrocket. Managing these issues, with a process in place to mitigate further internal problems in a professional manner, can be challenging.
Nov 4, 2026
Asynchronous Online
$3900
Register for Employee Relations and Investigations
In today's volatile global work environment, alternative dispute resolution is on the rise. Yet organizations are finding that there is a shortage of qualified mediation and dispute resolution professionals available to resolve complex commercial, international, and employment law disputes.
Today’s best companies realize that HR isn’t simply about operations and benefits administration. Rather, it has the power to transform an organization by delivering competitive advantage through its most critical asset: people.
In today’s business environment, hybrid work models are commonplace and can serve to attract and retain employees. Successful models require a strong group culture to keep organizations running smoothly and productively.
