Internal Investigation Note-taking and Reports (CO240)
In recent years, internal investigation notes, documentation, summaries and reports have come under heightened scrutiny by outside agencies, lawyers in discrimination cases, and the courts.
Even if one conducts a thorough investigation, Human Resources and EEO professionals must ensure that all documentation is well written. This workshop builds on the skills learned in Cornell's complaint handling workshops* and focuses exclusively on the written product of an effective investigation.
- Methods for taking notes during investigatory interviews
- Developing documentation relating to the investigation
- Tips for note-taking, documentation and writing effective investigation summaries or reports
- A template for writing a report
- Addressing comparators
- Addressing credibility
- Writing the analysis in reports
- Using the EEO and employment laws and guidelines effectively
- Analyzing witness statements and evidence
- Writing sound conclusions
- Writing a fair, thorough, and neutral report
- Working effectively with counsel on writing reports
- Avoiding an advocacy language when preparing notes and reports
- Ethical issues
- Attorney-client privilege
Who Will Benefit
EEO, HR and other professionals responsible for conducting, documenting and preparing reports for internal investigations
Participants must first take Employee Internal Investigations: Part I and/or have relevant experience in EEO and Employment Law.
See more workshops on Employee Relations, Internal Investigations and Employment Law Workshops.
See more workshops on Equal Employment Opportunity.
Susan Brecher, Esq., Director of Employee Relations and Investigations at Cornell ILR’s Human Capital Develop and Executive Education programs, offers insight into how best to communicate the scope of confidentiality and the impact you can make on the employee.
Susan W. Brecher
Susan W. Brecher, Esq. is on the faculty as Director of Employee Relations, Employment Law and Diversity and Inclusion at the Scheinman Institute, Cornell University, ILR. She is also an attorney who specializes in the field of employment practices, internal investigations and dispute resolution.
At Cornell, she is currently managing professional development learning services in Employment Law, Employee Relations, Investigations and Diversity and Inclusion programs. She develops, delivers and implements Cornell classroom, customized, online and blended learning programs. These programs include the areas of HR/EEO Law, Legal Issues for Managers, Preventing Workplace Harassment and Hostile Work Environments, Achieving a Respectful and Ethical Workplace, Internal Investigations and Employee Relations. In addition, Ms. Brecher has authored and teaches eLearning courses for eCornell and other organizations.
Ms. Brecher is responsible for creating unique programs on Employee Relations, Internal Investigations and Problem Solving/Coaching/Facilitating Conflict Resolution. The Problem Solving Conflict Resolution program is designed to assist HR professionals, managers and employees in developing skills and tools for resolving conflicts before they escalate into grievances or disputes. Ms. Brecher has partnered with over 150 private, public and non-profit organizations to develop and present customized training programs.
During her tenure at Cornell, Ms. Brecher served as a Director of Statewide Management Programs as well as oversight of all aspects of the EEO, Labor Relations, Human Resources Management Development and Online Learning programs. Ms. Brecher has partnered with over 100 private, public and non-profit organizations to develop and present customized training programs.
In addition, Ms. Brecher advises, consults, coaches, facilitates and handles all aspects of employment law and dispute resolution issues including providing legal advice, executive coaching, one-on-one coaching for appropriate workplace behavior, effective management and resolving workplace disputes; internal investigations, facilitation and neutral fact-finding for private, public and non-profit organizations.
Ms. Brecher co-authored a column on training for the periodical HR Advisor Legal & Practical Guidance. She has also published some of her materials including, “The Complaint Handler’s Model” contained in the resource book, SEXUAL HARASSMENT IN THE WORKPLACE (Wiley & Sons, 1994).
Before coming to Cornell ILR, Ms. Brecher served as in-house employment Counsel at the American Broadcasting Companies and the National Broadcasting Company and was associated with the law firms Skadden, Arps, Slate, Meagher and Flom and Epstein, Becker and Green. Ms. Brecher has a B.A. summa cum laude, Phi Beta Kappa, from Union College and a J.D. from Case Western Reserve University, where she was on the Law Review.