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Advanced Internal Investigations Process

Course Number
CO335
Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Interact with expert investigators to learn best practices and acquire new skills. Live 3.5-hour virtual sessions are June 15-16 and June 22-23.

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Course

What does it take to conduct successful internal investigations?

In this course, you'll learn and practice the complete step-by-step internal investigation process. You'll actively engage with content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Applying a case study, you'll review and use the internal investigations process, and interact with expert investigators to learn best practices and acquire new skills.

Course Pre-work

To ensure you gain the most value from the live sessions, there is a pre-work assignment to introduce the Internal Investigations Process we have developed. It includes videos and a short project. Course pre-work will be provided to you upon registration. There is no additional fee.

Key Course Takeaways

  • Review a structure and apply techniques for conducting interviews and gathering information
  • Discover and practice essential probing skills
  • Examine the investigator's role and essential ways to avoid assumptions
  • Determine when to involve attorneys and other experts
  • Examine information and questions for evaluating credibility
  • Evaluate the effectiveness of an investigation and trends or patterns of all complaints
  • Engage with internal investigators and legal experts
  • Apply new concepts through an interactive case study

Who Should Enroll

  • Entry-level to senior HR professionals
  • Global HR managers
  • Employee relations managers
  • Generalists seeking to move into specialized role
  • EEO, compliance¬†and security professionals conducting internal employee-related investigations

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Instructors

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Tracey I. Levy
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Tiffany Taylor

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