As Cornell’s ILR School, we bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.
Organizational design shapes how organizations perform and compete. In today’s business environment, leaders need efficient and flexible organizations built to deliver results and evolve as strategy shifts. HR and organizational professionals need a clear, actionable approach to design that aligns with strategy, scales with change, and enables lasting impact.
In-Person
$1595
New York,NY
Register for Organization Design and Change Enablement
Advanced Facilitating Conflict: Collaborative Problem Solving
Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.
In-Person
$1595
New York,NY
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Register for Advanced Facilitating Conflict: Collaborative Problem Solving
For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This online workshop is part of the four-course Labor Leadership Skills Certificate Program and participants do not have to be online at a specific time.
A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.
In-Person
$995
New York,NY
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Register for Investigations in a Union Environment
A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.
In-Person
$1495
New York,NY
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Register for Performance Management in a Union Environment
This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
Labor History can be understood from the perspectives of both union history and the social, cultural, and political life of workers. Here we explore not only union organizing, collective bargaining, and labor legislation, but also what workers thought, how they work and lived, and their impact on the larger society.
In this two-day workshop, participants will delve into the intersection of precarious immigration status and employment, as well as current immigration policies and ongoing debates. We will analyze the evolving landscape of the labor market and consider the labor movement's and labor unions' role in creating equitable environments for its members while supporting workers from diverse backgrounds across various sectors. Additionally, we will draw insights from successful organizing models that integrate traditional unions with worker-justice organizations.
In-Person
$400
New York,NY
Register for Immigrant Workers in the Current Labor Economy
In today's volatile global work environment, alternative dispute resolution is on the rise. Yet organizations are finding that there is a shortage of qualified mediation and dispute resolution professionals available to resolve complex commercial, international, and employment law disputes.
This certificate program is designed to help current and aspiring human resource managers and staff understand employment laws and regulations in order to deal effectively with labor-related legal issues in the workplace.
An organization is only as good as its culture—and building that culture is not only a role for HR, it’s every manager’s and employee’s responsibility. As today’s headlines prove, an inclusive work environment is not just a nice-to-have, it can make or break a company.
Today’s best companies realize that HR isn’t simply about operations and benefits administration. Rather, it has the power to transform an organization by delivering competitive advantage through its most critical asset: people.
HR has always been about people, and this remains true today. However, given the rapid digital transformation in today’s organizations, the need for data-driven decision making has become essential.
In today’s business environment, hybrid work models are commonplace and can serve to attract and retain employees. Successful models require a strong group culture to keep organizations running smoothly and productively.
The talent acquisition landscape is evolving faster than ever, shaped by shifting labor markets, rising candidate expectations, and the rapid emergence of AI-powered tools.
During complicated times, employee relations issues skyrocket. Managing these issues, with a process in place to mitigate further internal problems in a professional manner, can be challenging.
Dec 2, 2026
Online
$3900
Register for Employee Relations and Investigations
Effective conflict management is an essential skill for every leader and aspiring leader. When harnessed productively, conflict can be a force to build both company culture and competitive advantage.
Today’s organizational leaders are one part manager, one part HR professional. This certificate program will teach you how to elevate into a true leader instead of simply a manager. Find out what your leadership style is and how to develop the interpersonal skills needed to take charge.
