Effective Employee Relations (CO251)

Creating and sustaining a positive work environment is a core responsibility of HR. Through proactive initiatives, HR practitioners can guide managers and work with employees on addressing employee issues and concerns. This highly interactive workshop delivers a practice-based approach for managing employee relations within your organization. Applying realistic and common workplace challenges, this two-day workshop will provide you with the knowledge and skills to:

  • Incorporate employee relations competencies and techniques
  • Identify and learn how to address employee concerns
  • Practice coaching, counseling, and progressive discipline strategies
  • Demonstrate effective communication

Key Topics

  • Understanding the role of employee relations as it applies to an HR Professional
  • Providing guidance and support about organizational policies and practices
  • Developing constructive and cooperative working relationships with managers and employees
  • Working strategically with managers to problem-solve and address employee relations issues
  • Collaborating and consulting with colleagues and other areas of expertise, including legal
  • Conducting effective conversations
  • Recognizing different working styles and preferences
  • Guiding managers through the coaching, counseling and progressive discipline processes
  • Partnering on Performance Improvement Plans and Terminations
  • Managing complex employee issues and complaints
  • Promoting and maintaining positive employee relations

Who Will Benefit

HR professionals who have recently acquired responsibility for employee relations in their organizations. Also, HR professionals who are new to the employee relations area, have had limited employee relations responsibilities, or have assumed this function in addition to other duties.

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Instructors

Gayle Wasserman

Susan W. Brecher

Susan Brecher
Director, Curriculum and Training Design

Susan W. Brecher, Esq., Director of Employee Relations, Legal, EEO and Diversity Programs in Human Capital Development at Cornell University, ILR. She currently manages learning services in Legal, Employee Relations, and EEO, including developing, designing and facilitating programs. In addition, Ms. Brecher partners with private, public, and non-profit organizations on customized training programs. During her tenure at Cornell, Ms. Brecher served as a Director of Statewide Management Programs as well as oversight of all aspects of the EEO, Labor Relations, Human Resources, Management Development and Online Learning programs. Ms. Brecher teaches in a graduate level Human Resources Program and advises, consults, coaches, handles all aspects of employment law, employee relations, internal investigations, dispute resolution issues and mediates, facilitates and conducts fact-findings. She worked at the law firm Skadden, Arps, ABC and NBC and holds a B.A. summa cum laude, Phi Beta Kappa, from Union College and a J.D. from Case Western Reserve University, where she was on the Law Review.

Tracey I. Levy

$1495.00

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