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Advanced Labor Relations: Working in A Union Environment

Outcomes

  • Learn to manage staff and operations within the confines of collective bargaining
  • Gain a full understanding of contract terms, legal principles and grievance procedures
  • Acquire techniques in effective employee discipline, grievance handling and investigations

Certificate Basics

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    Required Courses
    4 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    3 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

Working in a unionized environment requires a full understanding of contract terms, legal principles, and grievance procedures. Whether you manage staff and operations, work in HR or represent employees, this interactive certificate program will help you build on your skills to effectively administer labor agreements.

Throughout this course experience you will build on your skills, moving from grasping the key components of labor law to interpreting and writing contract language to understanding the core principles of conflict resolution and employee discipline.  As the program concludes, you will practice investigating workplace complaints, handling grievances, and assisting advocates with arbitration. 

You will have ample opportunity to practice your skills using case-based scenarios in a small group setting.

This program assumes you have had previous exposure to basic concepts in Labor Relations.

 

Key Certificate Takeaways

  • Advise management on labor relations
  • Understand what constitutes unfair labor practices
  • Respond to disciplinary problems effectively and appropriately to resolve conflicts
  • Understand the principles of just cause and progressive discipline
  • Write and interpret contract language
  • Plan and execute key steps of employee investigations
  • Learn the strategies and skills necessary to navigate the labor-management relationship
  • Manage the grievance process
  • Analyze standards and evidence used in arbitrations involving major misconduct offenses, including scrutiny of the employer’s investigation

Who Should Enroll

  • Union leaders
  • HR and labor relations professionals
  • Attorneys
  • Managers and executives working in a union environment

Core Curriculum

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Labor Law and Contract Interpretation

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.
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    Nov 1 - 3, 2021
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    $1995
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    New York, NY


Register for Labor Law and Contract Interpretation

Register for Labor Law and Contract Interpretation

Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


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    Nov 4 - 5, 2021
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    $1495
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    New York, NY


Register for Negotiation Skills for the Workplace

Register for Negotiation Skills for the Workplace

Conflict in a Union Environment

Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and problem-solving applied to labor-management meetings.
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    Dec 6 - 8, 2021
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    $1995
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    New York, NY


Register for Conflict in a Union Environment

Register for Conflict in a Union Environment

Grievance and Arbitration Handling

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
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    Dec 9 - 10, 2021
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    $1495
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    New York, NY


Register for Grievance and Arbitration Handling

Register for Grievance and Arbitration Handling