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Advanced Labor Relations

Outcomes

  • Learn to manage staff and operations within the confines of collective bargaining
  • Acquire techniques in effective employee discipline, grievance handling and investigations
  • Acquire a full understanding of the collective bargaining process
  • Develop skills in preparation for effective collective bargaining strategies and structure

Certificate Basics

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    Required Courses
    9 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    3 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

The Advanced Labor Relations Certificate Program provides you with critical skills to succeed in a unionized environment through a series of two core courses and two sets of elective courses that gives you the flexibility to customize the program to your specific goals. Led by seasoned professionals with decades of experience on both the management and union sides, these programs will provide you with the practical skills required to navigate this complex environment.

Whether you manage staff and operations, work in HR, or represent employees, this interactive series provides you with the ability to develop a strategy, prepare for collective bargaining, learn at-the-table skills, understand the legal requirements of a unionized environment, analyze contract language, deal with employee conflict and discipline, handle grievances, and be successful in arbitration.

You will have ample opportunity to practice your skills using case-based scenarios in a small group setting. Class sizes are limited to ensure full participation and mentoring in small group activities and simulations. Courses in this program consist of multiple synchronous sessions per week with assignments in between sessions. Please review the details of the courses below for specific meeting dates and times.

This program assumes you have had previous exposure to basic concepts in labor relations.

Elective tracks to choose between:

Working in a Union Environment (four courses): This track provides you with the key knowledge and skills for operating in a union environment. The focus includes: grasping the critical components of labor law that govern employer, employee, and union rights and obligations; interpreting and writing contract language; dealing with employee conflict and discipline issues, including the elements of just cause and progressive discipline; investigating workplace disputes; and managing the grievance process. Participants will study how to assist in the arbitration process by participating in a mock arbitration hearing.

Courses: 

  • Labor Relations Law
  • Contract Language and Interpretation
  • Effective Employee Discipline
  • Investigation Tools and Techniques
  • Strategic Grievance Handling
  • Effectiveness in Arbitration

Key  Takeaways:

  • Advise management on labor relations
  • Understand what constitutes unfair labor practices
  • Respond to disciplinary problems effectively and appropriately to resolve conflicts
  • Understand the principles of just cause and progressive discipline
  • Write and interpret contract language
  • Plan and execute key steps of employee investigations
  • Learn the strategies and skills necessary to navigate the labor-management relationship
  • Manage the grievance process
  • Analyze standards and evidence used in arbitrations involving major misconduct offenses, including scrutiny of the employer’s investigation
     


Negotiating a Collective Bargaining Agreement (four courses): If you’re preparing to lead or participate in labor negotiations, this track will provide you with the confidence and specialized skills you need to be ready to bargain. Relevant to both union leaders and management, the program focuses on: how to develop a bargaining strategy aligned with organizational goals; the step-by-step preparation process; developing, costing, and prioritizing objectives; writing and presenting proposals and counterproposals; managing the bargaining team; at-the-table practices and protocols; and resolving stalemates and reaching agreement. Participants will practice both competitive and collaborative negotiation skills in a full-day collective bargaining simulation.

Courses: 

  • Labor Relations Law
  • Contract Language and Interpretation
  • Negotiation Skills for the Workplace
  • Preparation for Collective Bargaining
  • Effective Collective Bargaining Skills and Techniques
  • Collective Bargaining Simulation

Key  Takeaways:

  • The components of a comprehensive collective bargaining strategy
  • A systematic process to prepare for bargaining
  • Methods to obtain a bargaining mandate from management
  • Deepened understanding of labor relations law and contract interpretation
  • Negotiation skills to bargain effectively as the chief negotiator
  • Competencies to be a labor relations advisor to management

 

Click here to register, which is offered in partnership with eCornell.

Who Should Enroll

  • HR and labor relations professionals
  • Managers and executives working in a union environment
  • Attorneys involved in collective bargaining
  • Union officials involved in collective bargaining
  • Union leaders
  • HR and labor relations professionals
  • Attorneys
  • Managers and executives working in a union environment

    Prerequisites

    Core Curriculum

    Register

    Labor Relations Law

    Understand the NLRA and its impact on the workplace. Lawyers and non-lawyers are encouraged to participate in this workshop as it provides an opportunity to understand various legal principles and considerations, including assessing unfair labor practice and the rules regarding union organizing, collective bargaining, and day-to-day operations.


    Online

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      Mar 9 - 18, 2021
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      $1495

    Register for Labor Relations Law

    Register for Labor Relations Law

    Contract Language and Interpretation

    Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.


    Online

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      Mar 23 - 25, 2021
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      $995

    Register for Contract Language and Interpretation

    Register for Contract Language and Interpretation

    Negotiation Skills for the Workplace

    Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


    Online

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      Apr 7 - 8, 2021
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      $1495

    Register for Negotiation Skills for the Workplace

    Register for Negotiation Skills for the Workplace

    Preparation for Collective Bargaining

    Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing managment and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


    Online

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      Apr 21 - 30, 2021
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      $1495

    Register for Preparation for Collective Bargaining

    Register for Preparation for Collective Bargaining

    Effective Collective Bargaining and Simulation

    In this virtual course, you will explore how to implement your goals and objectives at the bargaining table. This includes understanding the differences between competitive and collaborative bargaining as well as at-the-table protocols, customs, and techniques unique to collective bargaining.


    Online

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      May 5 - 21, 2021
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      $2195

    Register for Effective Collective Bargaining and Simulation

    Register for Effective Collective Bargaining and Simulation

    Effective Employee Discipline

    Experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.


    Online

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      Apr 6 - 15, 2021
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      $1495

    Register for Effective Employee Discipline

    Register for Effective Employee Discipline

    Investigation Tools and Techniques

    This workshop provides best practices on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. Professionals who investigate complex/serious matters in a unionized environment will design and execute an investigation plan.


    Online

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      Apr 20 - 22, 2021
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      $995

    Register for Investigation Tools and Techniques

    Register for Investigation Tools and Techniques

    Strategic Grievance Handling

    Approach the grievance and arbitration process as an opportunity to advance organizational strategy, goals, and objectives while improving relationships within the organization. Participants learn how to mediate disputes between and among managers, supervisors, employees, and union representatives make strategic choices within the grievance process while improving labor-management relations.


    Online

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      Apr 27 - May 6, 2021
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      $1495

    Register for Strategic Grievance Handling

    Register for Strategic Grievance Handling

    Effectiveness in Arbitration

    Led by experienced arbitrators and advocates, this workshop teaches how to advocate at arbitration for those preparing, presenting, or assisting in the case. A full-day arbitration simulation allows participants to practice developing a position, using evidence and proof to support position, examine witnesses, and introduce documents.


    Online

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      May 11 - 20, 2021
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      $1695

    Register for Effectiveness in Arbitration

    Register for Effectiveness in Arbitration