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Effective Employee Relations

Course Number
CO251
Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills,including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

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Schedule & Details

Course

Creating and sustaining a positive work environment is a core responsibility of HR. Through proactive initiatives, HR practitioners can guide managers and work with employees on addressing employee issues and concerns. This highly interactive workshop delivers a practice-based approach for managing employee relations within your organization. Applying realistic and common workplace challenges, this two-day workshop will provide you with the knowledge and skills to:

  • Incorporate employee relations competencies and techniques
  • Identify and learn how to address employee concerns
  • Practice coaching, counseling, and progressive discipline strategies
  • Demonstrate effective communication

Key Topics

  • Understanding the role of employee relations as it applies to an HR Professional
  • Providing guidance and support about organizational policies and practices
  • Developing constructive and cooperative working relationships with managers and employees
  • Working strategically with managers to problem-solve and address employee relations issues
  • Collaborating and consulting with colleagues and other areas of expertise, including legal
  • Conducting effective conversations
  • Recognizing different working styles and preferences
  • Guiding managers through the coaching, counseling and progressive discipline processes
  • Partnering on Performance Improvement Plans and Terminations
  • Managing complex employee issues and complaints
  • Promoting and maintaining positive employee relations

Who Will Benefit

HR professionals who have recently acquired responsibility for employee relations in their organizations. Also, HR professionals who are new to the employee relations area, have had limited employee relations responsibilities, or have assumed this function in addition to other duties.

Related Workshops

See more workshops on Employee Relations, Internal Investigations and Employment Law Workshops.

See more workshops on Human Resources.

Related Content

Susan Brecher, Esq., Director of Employee Relations and Investigations at Cornell ILR’s Human Capital Develop and Executive Education programs, offers insight into how best to communicate the scope of confidentiality and the impact you can make on the employee.

Customized Delivery

Schedule this program for your organization.

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