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Effective March 16, 2020, the educational programs scheduled to be delivered at our New York City facility will be moved to virtual delivery, where possible, or rescheduled. For those programs that do not lend themselves to a distance-education format, we will postpone them until we receive guidance from the University and public health officials that it is safe to hold those programs in-person. Please contact ilrcustomerservice@cornell.edu with any questions. We will provide updates as they become available from the University.

Contract Administration Studies

Outcomes

  • Learn to manage staff and operations within the confines of collective bargaining
  • Gain a full understanding of contract terms, legal principles and grievance procedures
  • Acquire techniques in effective employee discipline, grievance handling and investigations

Certificate Basics

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    Required Courses
    6 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    18 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

Managing staff and operations within the confines of a collective bargaining agreement requires a full understanding of contract terms, legal principles, and grievance procedures.

Six workshops totaling 60 units are required to complete this certificate. While the certificate can be earned in as little as two weeks, all required workshops for this certificate must be completed within an 18-month period. If you participate in a Cornell workshop and intend to apply it toward earning a certificate, please let us know.

Prerequisites

This certificate program has no prerequisites.

Core Curriculum

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Contract Language and Interpretation

Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.


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    Sep 16, 2020
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    $1095
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    New York, NY


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Labor Relations Law

Understand the NLRA and its impact on the workplace. Lawyers and non-lawyers are encouraged to participate in this workshop as it gives participants an opportunity to understand a host of legal principles and considerations, including assessing unfair labor practice and the rules regarding union organizing, collective bargaining, and day-to-day operations.


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    Sep 14 - 15, 2020
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    $1695
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    New York, NY


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Effective Employee Discipline

During this two-day workshop, experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.


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    Sep 17 - 18, 2020
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    $1695
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    New York, NY


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Effectiveness in Arbitration

Led by experienced arbitrators and advocates, this workshop teaches how to advocate at arbitration for those preparing, presenting, or assisting in the case. A full-day arbitration simulation allows participants to practice developing a position, using evidence and proof to support position, examine witnesses, and introduce documents.


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    Apr 30 - May 1 2020
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    $1695


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Strategic Grievance Handling

Approach the grievance and arbitration process as an opportunity to advance organizational strategy, goals, and objectives while improving relationships within the organization. Participants will learn how to mediate disputes between and among managers, supervisors, employees, and union representatives make strategic choices within the grievance process while improving labor-management relations.


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    Apr 28 - 29, 2020
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    $1495


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Investigation Tools and Techniques

This full-day, interactive workshop provides best practices on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. Professionals who investigate complex/serious matters in a unionized environment will design and execute an investigation plan.


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    Apr 27, 2020
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    $995


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