Investigation Tools and Techniques (LR102)

A full and fair investigation of alleged misconduct is a critical component of due process. This interactive workshop provides valuable information on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. This workshop will cover:

  • Analysis and investigation of major disciplinary offenses
  • Practical techniques for conducting investigatory interviews
  • How an arbitrator scrutinizes your investigation

Key Topics

  • Analyzing the standards and evidence used in arbitrations involving major misconduct offenses, including scrutiny of the employer's investigation
  • Key steps for conducting a thorough investigation
  • Techniques for authenticating evidence
  • Conducting interviews of management and rank-and-file employees
  • The effect of a concurrent criminal proceeding on your investigation
  • How other legal concerns, including workplace privacy laws, affect the investigation
  • Case study practice

Who Will Benefit

Labor relations, human resource, and operations professionals who investigate complex or serious matters in a unionized environment


Effective Employee Discipline or equivalent knowledge

16 East 34th Street, 6th Floor
New York, NY 10016
United States


Hena Singh

Hena Singh, an employment lawyer and workplace investigator who assists with workplace issues of all types. She is the managing partner of Hena Singh Law. She has conducted hundreds of workplace investigations for a variety of clients – in the public and private sectors, for both provincially and federally regulated organizations. Hena is a Certified Workplace Investigator and a Certified Compliance Officer. She is recognized by her clients and colleagues as effective in her use of Alternative Dispute Resolution (ADR) methods and negotiation skills to explore options, which often negate the necessity or reduce the risk of litigation. She holds Undergraduate Degree in Psychology from the University of Windsor and a Master’s Degree in Psychology from Wilfrid Laurier University. Co-author of A Practical Guide to the Law of Termination in Ontario and a frequent presenter on various employment law, human rights and workplace investigation issues, Hena is also recognized for finding practical and tailored solutions to workplace issues. She is able to understand and apply legal nuances critical to ensuring that the various angles of a particular issue are considered.

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