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Becoming a Mediator: The Business Plan

Course Number
DR220

This program helps emerging or established neutrals to build a business plan to successfully launch or enhance an ADR neutral career. Explore the nature of self-employment and how to broaden practice areas and increase market potential.

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Effective March 16, 2020, the educational programs scheduled to be delivered at our New York City facility will be moved to virtual delivery, where possible, or rescheduled. For those programs that do not lend themselves to a distance-education format, we will postpone them until we receive guidance from the University and public health officials that it is safe to hold those programs in-person. Please contact ilrcustomerservice@cornell.edu with any questions. We will provide updates as they become available from the University.

Schedule & Details

Course

In this innovative and unique one day program, we explore the nature of self-employment and discuss the development of your practice, with the goal of helping you to build a business plan that will successfully launch or effectively enhance your career as an ADR neutral. The program is appropriate for beginning, emerging, or established neutrals who wish to broaden their practice and increase their market potential.

The course will primarily emphasize building your practice through the credibility-visibility-acceptability paradigm, focusing on marketing strategy and tactics: market analysis and segmentation, targeting your practice, establishing basic credibility, gaining visibility through marketing and websites, and establishing acceptability in a competitive field. In addition, we will discuss the “nuts and bolts” of setting up a business, including issues such as setting fees, invoicing, collections, cash flow, corporate organizational status, office logistics and software, websites, and taxes. 
 
Participants should expect extensive classroom interaction that marries high-level strategy with in-the-trenches tactics.

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This course is part of this certificate

Effective Collective Bargaining and Simulation

Participants learn  how to develop a negotiating strategy and at-the-table best practices.  Program includes a full-day collective bargaining simulation in which participants negotiate in a small group setting against experienced labor relations professionals with ample opportunity for ongoing, real-time feedback and discussion.


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    Nov 18 - 20, 2020
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    $2195
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    New York, NY


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Conflict Resolution in the Workplace

Using your own workplace situations and simulations, participants will learn to diagnose conflict. Learn about the levels of workplace conflict and how to prioritize conflict resolution by frequency and organizational impact. Participants will learn to understand others’ reaction to conflict and the different resolution approaches than can be employed. 
 


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    Nov 17 - 18, 2020
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    $1695
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    New York, NY


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Advanced Internal Investigations: Part II

Develop advanced skills and practical information for investigating complex situations and serious policy violations. Obtain feedback and skills from legal experts and internal investigators related to interviewing and investigation techniques, determining credibility, managing bias, reaching conclusions and implementing outcomes. This intensive class will further expand on the Part I ....
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    Jun 1 - 2, 2020
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    $1595


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