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Effective March 16, 2020, the educational programs scheduled to be delivered at our New York City facility will be moved to virtual delivery, where possible, or rescheduled. For those programs that do not lend themselves to a distance-education format, we will postpone them until we receive guidance from the University and public health officials that it is safe to hold those programs in-person. Please contact email@example.com with any questions. We will provide updates as they become available from the University.
Schedule & Details
This workshop provides a detailed examination of the role culture plays in conflict and conflict resolution. Participants will learn to understand and anticipate cultural differences in conflict exchanges. Discussions and workshop activities will focus on cross-cultural communication techniques to enhance conflict ressolution.
- Review of dispute resolution methods
- Cross-cultural exercises
- World views of cultural differences
- Communication/perception process
- Culture defined
- High/low context
- Attribution theory
- Culture, values and conflict