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Effective March 16, 2020, the educational programs scheduled to be delivered at our New York City facility will be moved to virtual delivery, where possible, or rescheduled. For those programs that do not lend themselves to a distance-education format, we will postpone them until we receive guidance from the University and public health officials that it is safe to hold those programs in-person. Please contact email@example.com with any questions. We will provide updates as they become available from the University.
Schedule & Details
Using your own workplace situations and simulations, participants will learn to diagnose conflict. Learn about the levels of workplace conflict and how to prioritize conflict resolution by frequency and organizational impact. Participants will learn to understand others’ reaction to conflict and the different resolution approaches than can be employed.