HRCI

Bridging the Generation Gap: Communicating Effectively in a Multi-Generational Workforce

Communicate more effectively and respectfully in a multi-generational workplace while leveraging differences to build stronger work relationships. Become more open to learning and understanding why these differences exist. And prepare to change your mindset and use new ways of communicating with others. Learn to avoid making age-based assumptions that dimish both respect and trust.

Photo: Leading Talent Optimization

HR Business Partnering

Help business leaders make better business and talent decisions, and deliver the HR perspective on what it takes to grow the business and create an organization where talent thrives.

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Leadership Skills for Success: Engaging Employees and Building Teams

Master communication and leadership skills to effectively manage employees, establish priorities and delegate responsibilities. Building awareness of team dynamics and how to engage employees through group problem-solving and decision-making. Become an effective leader with the ability to develop productive relationships and ensure alignment and collaboration.

Performance Feedback and Coaching: Engaging in High Impact Discussions

Build skills for developing impactful and engaging coaching conversations that improve team performance. Establish an understanding of when feedback discussions need to transition to a coaching relationship. Review theories for changing behavior, the importance of trust, crucial coaching elements and formulating successful development plans to enhance performance and build potential.

Affirmative Action Programs

Develop current and essential  knowledge of legal requirements, OFCCP regulations and initiatives related to required/voluntary AA programs. Through case-studies identify methods for implementing  AA programs, creating unique action oriented programs and handling the compliance review and evaluation process. Gain practical tips from legal experts.

Advanced Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills,including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Measure your current EI level and receive coaching to improve it. Then learn to use your EI to interact with others, solve problems and achieve higher performance.

Developing and Managing an Effective Supplier Diversity Program

Supplier diversity strategies and programs allow many organizations to gain a competitive advantage. Learn how organizations have approached, designed and implemented supplier diversity in effort to build positive supplier diversity relationships, comply with government regulations, as well as measure and track success to realize business goals.

The Law of Equal Employment Opportunity

Gain the latest in-depth information on federal, state and local EEO and AA laws, guidelines and court decisions. Discuss the impact of discrimination, resonable accomodations, harassment and retalitaion on an organization’s policies, procedures and daily operations. Learn about the interplay of EEO, AA and diversity and medical conditions and leaves.

HR Analytics: Simplifying Decision Making with Data

Communicate the impact of HR and engage business leaders by leveraging data to simplify how organizations make decisions about people. Implement HR analytic strategies and processes to elimate potential human errors. Identify key business drivers and learn to translate them into metrrics to boost performance and drive employee engagement.

Advanced Internal Investigations Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges.  Receive a report template that will uphold findings and withstand heightened scrutiny.

Advanced Internal Investigations: Part II

Develop advanced skills and practical information  for investigating complex situations and serious policy violations. Obtain feedback and skills from legal experts and internal investigators related to  interviewing and investigation techniques, determining credibility, managing bias, reaching conclusions and implementing outcomes. This intensive class will further expand on the Part I model.

Resolving Conflict

HR and Managers will gain insights about their own and other styles for handling conflict.  Learn key approaches for enhancing individual/group conflict resolution effectiveness. Practice developing strategies, techniques  and skills including how to anticipate sources of conflict and for dealing with angry situations. Leave with tools for managing conflict.

Internal Investigations: Part I

Obtain a step-by-step model for conducting fair and through investigations. Acquire skills knowledge from expert investigators. Using real employee complaints and role plays, participants will practice interviewing, policy and legal analysis and methods for gathering information. Receive extensive content on intake interview, planning/conducting the investigation and investigatory interviews.

Implementing a Winning D&I Process: Uncovering and Overcoming the Top Ten Hidden Obstacles

Organizations with existing D&I programs may experience inconsistent attention, energy and support from top executives and middle managers. They sometimes face outright resistance to these programs. This workshop is designed to help experienced and/or new D&I leaders in overcoming these obstacles by connecting their efforts to their organization's business goals.

Inclusive Diversity and Inclusion Talent Management

Infuse talent management with an integrated approach to recruiting, onboarding and retention. Broaden organization effectiveness by aligning talent management with business objectives and D&I strategies that increase innovation and reduce bias. Learn what you can do as a diversity professional to influence policies, practices and systems.

Effective Employee Resource Groups

Learn how ERGs and affinity groups have emerged in the workplace as a standard component of D&I initiatives to support business objectives and increase employee engagement and contribution. Examine characteristics of high-functioning ERGs and leading practices in group formation and operation.

Organization Design: A Foundational Course for Practitioners

Understand the core frameworks and methods in organizational design and how it can be used as a lever of strategy execution. Create alignment between components of the organization and the overall business structure. Hone consulting and analytical skills to strike a balance between facilitative and expert roles.

Strategic Talent Management: Gaining a Competitive Edge in Business

Learn to build a talent pipeline of next-generation leaders. This workshop discusses talent development approaches from selection and how to implement effective plans that attract, retain, deploy, measure, and nurture talent to aligning talent strategies with desired business results. Learn talent processes to drive performance with measurable objectives.

Implementing and Sustaining A Successful Diversity and Inclusion Strategy

Use this workshop's step-by-step process to launch, enhance or revitalize D&I initiatives and build core competencies. Learn to leverage D&I as a competitive advantage for achieving business objectives and sustainability. Gain insight into developmental models and best practices to assess, optimize and drive effectiveness for optimum results.

Diversity and Inclusion Education and Training

Enhance critical skills for designing and implementing D&I learning and development. Acquire knowledge and tools to ensure that management and employees understand the value of D&I and gain experience for raising awareness to change behavior. Build on techniques, models and ideas designed to drive D&I messages and sustain key learnings.

Human Resources and the Law

Learn best practices for understanding, preventing, and managing issues that involve employment laws. Gain up-to-date information on laws, court cases. Use case scenarios to apply practical  implications of those laws in day-to-day operation. Participants receive a HR managers guide for handling performance issues and tools for managers to conduct performance meetings.

Building Successful Teams and Team Leaders

Build awareness and skill in team dynamics, group problem solving and decision making. Explore the structural and behavioral dimensions of building and leading an effective team. Learn techniques suited for self-directed work teams, interdepartmental project teams and other group situations where combined efforts are needed to reach optimal performance levels.

Legal Issues in the Workplace

Managers and HR practitioners are frequently exposed to employee issues that may have legal implications for their organization. This interactive workshop focuses on the legal issues associated with day-to-day employment decisions and actions with an emphasis on practical techniques to address issues in a legally sound manner.

Harassment Prevention in the Workplace

Examine current legal and policy concerns  and best practices related to preventing harassment  and retaliation. Learn HR, managers and employee approaches for  responding to inappropriate behaviors. Practice prevention strategies for creating a  respectful workplace. including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.