The global pandemic exposed and created systemic conflict throughout our society. Nowhere is this more obvious than in our workplaces. Employers, unions, and other stakeholders have identified a substantial increase in conflict between and among employees and employers on issues such as remote work, staffing, racial and gender justice, workplace violence, health and safety, benefits and pay, to name a few. Recent trends show high public support for unions along with increased organizing, strikes and other action by workers which highlight a growing need and desire for effective ways to address workplace conflicts.
The Labor-Management Conflict Symposium provides management and union leaders the opportunity to come together to engage in discussion, share, and learn best practices on diagnosing and managing the range of conflicts they face. Strengthening and growing conflict resolution practices and systems is key to labor and management’s ability to address the many critical challenges in the workplace now and in the future.
The history of labor relations has repeatedly shown us that labor and management can create mutually beneficial and often creative solutions to difficult workplace problems when they come together to exchange ideas and take everyone’s concerns seriously. We hope you’ll join us in this opportunity to engage in interactive discussion and learning sessions led by Scheinman Institute faculty, hear from national leaders on conflict trends and strategies and, and share your own challenges and best practices. We especially encourage teams of labor and management leaders from locations to attend together.
Harry Katz
Jack Sheinkman Professor of Collective Bargaining
Director, Scheinman Institute
Day 1
9:00 am
Registration and Breakfast
10:00 am
Welcome and Opening Plenary Session
Historic levels of social and economic change are manifesting in an array of conflicts in the post-pandemic workplace. Our panel of national leaders will discuss the sources and impacts of these conflicts on public, private and nonprofit sector workplaces.
Panelists:
Marilyn Chow, Professor, University of California-San Francisco and former V.P. of Patient Care Services, Kaiser Permanente
Rebecca Dixon, President and CEO, National Employment Law Project
Michael Mulgrew, President, United Federation of Teachers
Martin F. Scheinman, Esq. Arbitrator and Mediator, Scheinman Arbitration and Mediation Services
11:30 am
Small Group Discussion: The Impact of Conflict
Join a facilitated session where participants reflect on the opening plenary discussion and share their own challenges with conflict in their workplace. Discussion will explore existing and emerging causes of conflict across different industries and types of organizations and how workplace conflict is affecting workers, employers, and the communities/consumers they serve
12:15 pm
Lunch
1:15 pm
Plenary Session: Framework for Diagnosing Conflict
Different types and levels of conflict require different approaches. Join this discussion led by Scheinman Institute faculty to learn to identify the source, type and level of conflict occurring, and options for managing it. Participants will engage with their own examples to analyze the “why, what, and who” of conflict situations.
2:15 pm
Break
2:30 pm
Plenary Session: Conflict Management Approaches, Processes, and Systems
Recognition of the role of diversity, equity, and inclusion in workplace conflict necessitates that labor and management incorporate new approaches to managing conflict and potentially retool some existing dispute resolution methods. Panelists will illustrate a spectrum of conflict resolution processes – from restorative justice circles to more traditional processes such as collective bargaining, grievance handling, mediation, and arbitration -- and how to expand our conflict management capacity to include multiple perspectives and approaches.
4:00 pm
Small Group Discussions Round 1
Participants will rotate through four concurrent small groups facilitated discussions to share challenges and opportunities they’ve experienced and explore best practices in conflict management.
Day 2
9:00 am
Small Group Discussions Round 2
10:00 am
Transition Time
10:10 am
Small Group Discussions Round 3
11:10 am
Transition Time
12:20 pm
Transition Time
12:30 pm
Closing Plenary
Learn more about speakers and break-out groups