CEU

Strategic Grievance Handling

Approach the grievance and arbitration process as an opportunity to advance organizational strategy, goals, and objectives while improving relationships within the organization. Participants will learn how to mediate disputes between and among managers, supervisors, employees, and union representatives make strategic choices within the grievance process while improving labor-management relations.

Effectiveness in Arbitration

Led by experienced arbitrators and advocates, this workshop teaches how to advocate at arbitration for those preparing, presenting, or assisting in the case. A full-day arbitration simulation allows participants to practice developing a position, using evidence and proof to support position, examine witnesses, and introduce documents.

Photo: Labor Leadership

Labor Leadership Skills Bootcamp

Earn your certificate and build essential leadership, negotiation and communication skills from your home or office with convenient online courses with a flexible schedule.

Read more about Labor Leadership Skills Bootcamp

Labor Leadership Skills Certificate Program - Boot Camp


Obtain your Basic Labor Leadership Skills Certificate with this intensive boot camp in Buffalo that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.

Steward Training: Problem-Solving in the Workplace

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation of their Weingarten rights will be covered.  This one day workshop is part of the four-day Labor Leadership Skills Bootcamp in Buffalo.

Costing Out a Contract

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp in Buffalo.

Effective Communication

For anyone who wants to improve oral presentation skills through instruction and practice in a supportive environment. Overcome reluctance to speak in public, gain tools to organize your thoughts for a more effective/powerful presentation. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp in Buffalo.

Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.

Negotiation Skills (online)

This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy.This workshop is part of the four-course Labor Leadership Skills Certificate Program. For this online workshop, participants do not have to be online at a specific time.

Costing Out a Contract (online)

This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This workshop is part of the four-course Labor Leadership Skills Certificate Program. For this online workshop, participants do not have to be online at a specific time.

Effective Communication (online)

For anyone who wants to improve oral presentation skills and overcome reluctance to speak in public and gain tools for more effective presentations. This workshop is part of the four-course Labor Leadership Skills Certificate Program. For this online workshop, participants do not have to be online at a specific time.