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Overview

As the world’s leading labor-relations institution, we’re able to draw on 75 years of practical and research experience to design our training.

Our research spans organizational and organized labor, letting us offer training programs that give labor relations professionals both deep understanding and practical experience.

Learn from researchers and practitioners, and from a range of skills including negotiations and bargaining and communication. Our certificate programs and workshops train people to systematically solve problems, and actively address the needs of labor relations.

Certificates in Labor Relations

Courses in Labor Relations

Labor Law and Contract Interpretation

Understanding the key do’s and don’t of the labor law and how arbitrators interpret collective bargaining agreements is critical to operating in a union environment. Learn key aspects of operating under the NLRA, including union organizing, unfair labor practices, good faith bargaining & what happens on impasse.

Dates for sessions will be posted as soon as they are available.


Learn more about Labor Law and Contract Interpretation

Learn more about Labor Law and Contract Interpretation

Negotiation Skills for the Workplace

Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


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    Sep 19 - 20, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Negotiation Skills for the Workplace

Register for Negotiation Skills for the Workplace

Preparation for Collective Bargaining

Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.


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    Oct 28 - 29, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Preparation for Collective Bargaining

Register for Preparation for Collective Bargaining

Effective Collective Bargaining and Simulation

Take on the role of lead negotiator in collective bargaining from start to finish. This course focuses on the practical aspects of developing and managing a team, the dynamics and flow of bargaining stages, the difference between competitive and collaborative approaches, and how to come to an agreement. Culminating in a day-and-a-half mock collective bargaining simulation, this course provides valuable practice and feedback from seasoned negotiators.


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    Oct 30 - Nov 1, 2024
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    In-Person
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    $2195
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    New York, NY


Register for Effective Collective Bargaining and Simulation

Register for Effective Collective Bargaining and Simulation

Conflict in a Union Environment

Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and problem-solving applied to labor-management meetings.
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    May 13 - 14, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Conflict in a Union Environment

Register for Conflict in a Union Environment

Grievance and Arbitration Handling

This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
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    May 16 - 17, 2024
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    In-Person
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    $1495
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    New York, NY


Register for Grievance and Arbitration Handling

Register for Grievance and Arbitration Handling