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Dionne Pohler

People/Faculty
David and Alexandra Lipsky Professor in Dispute Resolution and Labor Relations
Global Labor and Work
Associate Director, Scheinman Institute on Conflict Resolution
Scheinman Institute
Associate Editor of the ILR Review
ILR Review
Dionne Pohler

Contact

140 Garden Ave
341 ILR Research Building

Ithaca, NY 14853
United States

Overview

Dionne Pohler joined Cornell University ILR School and the Scheinman Institute in July 2025. 

Dionne has received several major awards and grants for her research, which spans topics on conflict and dispute resolution, co-operatives, rural issues, employment practices, labor relations, and labor/social policies. Current collaborative projects explore sources of conflict and mediator effectiveness in different contexts, arbitrator decision-making under conditions of uncertainty, how rural communities make sense of political, social and economic issues, co-operative development and governance, and impacts of COVID-era policies on workers. She edited the Labor and Employment Relations Association annual research volume, Reimagining the Governance of Work and Employment (2020) and co-edited Building Inclusive Communities in Rural Canada (2023, University of Alberta Press) and New Frontiers and Trajectories in Labor-Management Relations (2026, Oxford University Press). Her research is also published in peer-reviewed academic journals including ILR Review, Industrial Relations: A Journal of Economy and Society, British Journal of Industrial Relations, Journal of Applied Psychology, Personnel Psychology, Canadian Public Policy, and Human Resource Management. 

Dionne holds a PhD in Human Resources and Industrial Relations from the University of Alberta School of Business and a Bachelor of Commerce from Dalhousie University. Prior to joining the ILR School, Dionne held faculty and administrative positions at both the University of Saskatchewan Edwards School of Business and the University of Toronto Centre for Industrial Relations and Human Resources. From 2021-2025 she also held the Co-operative Retailing System Chair in Co-operative Governance at the Johnson Shoyama Graduate School of Public Policy and Canadian Centre for the Study of Co-operatives.

Publications

BOOKS

J. Lavelle, T. Dobbins, D. Pohler, & T. Dundon (Eds.) (2026). New Frontiers and Trajectories in Labor-Management Relations (SIOP Organizational Frontiers Book Series). Oxford University Press.

Banack, C., & Pohler, D. (Eds.) (2023). Building Inclusive Communities in Rural Canada. University of Alberta Press. (open access PDF)

Pohler, D. (Ed.) (2020) Reimagining the Governance of Work and Employment. LERA Annual Research Volume. Labor and Employment Relations Association.

JOURNAL ARTICLES

Koebel, K., & Pohler, D. (2026) The Impact of Canada's Working Income Tax Benefit on the Labor Supply of Low-Income Workers. Industrial Relations: A Journal of Economy and Society, 65(3): 357-377.

Pohler, D., & Weinberg, B. (2023) Status Quo Among Fragmentation and Consolidation: Public Dispute Resolution Agencies in Ontario, Canada. Industrial Relations Journal, 54(4-5): 377-400.

Budd, J., Pohler, D., & Wang, W. 2022. Making sense of (mis)matched frames of reference: A dynamic cognitive theory of (in)stability in HR practices. Industrial Relations: A Journal of Economy and Society, 61(3): 268-289.

Koebel, K., Pohler, D., Gomez, R., & Mohan, A. 2021. Public Policy in a Time of Crisis: A Framework for Evaluating Canada’s COVID-19 Income Support Programs. Canadian Public Policy, 47(2): 316-333.

Koebel, K., & Pohler, D. 2020. Labour Markets in Crisis: The Double-Liability of Low-Wage Work During the COVID-19 Pandemic. Industrial Relations: A Journal of Economy and Society, 59(4): 503-531.

Budd, J., Colvin, A., & Pohler, D. (2020). Advancing Dispute Resolution by Unpacking the Sources of Conflict: Toward an Integrated Framework. ILR Review, 73(2): 254-280. 

Koebel, K., & Pohler, D. (2019). Expanding the Canada Workers Benefit to Design a Guaranteed Basic Income. Canadian Public Policy, 45(3): 283-309.

Pohler, D., & Riddell, C. (2019) Multinationals' compliance with employment law: An empirical assessment using administrative data from Ontario, 2004-2015. ILR Review, 72(3): 606-635.

Phillips, B., & Pohler, D. (2018) Images of Union Renewal: A Content Analysis of Union Print Advertising. Canadian Journal of Administrative Sciences, 35(4): 592-604.

Schmidt, J., & Pohler, D. (2018) Making Stronger Causal Inferences: Accounting for Selection Bias in Associations Between High-Performance Work Systems, Leadership, and Employee and Customer Satisfaction. Journal of Applied Psychology, 103(9): 1001-1018.

Schmidt, J., Pohler, D., & Willness, C. (2018) Strategic HR System Differentiation Between Jobs: The Effects on Firm Performance and Employee Outcomes. Human Resource Management, 57: 65-81.

Pohler, D., & Schmidt, J. (2016) Does Pay-For-Performance Strain the Employment Relationship? The Effect of Manager Bonus Eligibility on Non-Management Employee Turnover. Personnel Psychology, 69: 395-429.

Pohler, D., & Luchak, A. (2015) Are Unions Good or Bad for Organizations? The Moderating Role of Management's Response. British Journal of Industrial Relations, 53(3): 423-459.

Fulton, M., & Pohler, D. (2015) Governance and Managerial Effort in Consumer-Owned Enterprises. European Review of Agricultural Economics, 42(5): 713-737.

Pohler, D., & Luchak, A. (2014) Balancing Efficiency, Equity and Voice: The Impact of Unions and High Involvement Work Practices on Work Outcomes. ILR Review, 67(4): 1063-1094. (Lead Article)

Pohler, D., & Willness, C. (2014) Balancing Interests in the Search for Occupational Legitimacy: The HR Professionalization Project in Canada. Human Resource Management, 53(3): 467-488.

Brandl, J., & Pohler, D. (2010) The Human Resource Department's Role and Conditions That Affect Its Development: Explanations from Austrian CEOs. Human Resource Management, 49(6): 1025-46.

Luchak, A., & Pohler, D. (2010) Pensions as Psychological Contracts: Implications for Work Outcomes. Industrial Relations: A Journal of Economy and Society, 49(1): 61-82.

Luchak, A., Pohler, D., & Gellatly, I. (2008) When Do Committed Employees Retire? The Effects of Organizational Commitment on Retirement Plans. Human Resource Management, 47(3): 581-599.

CHAPTERS IN BOOKS

Potter, S., & Pohler, D. (forthcoming). Collective bargaining. In A. Wilkinson, T. Dundon, J. Donaghey, & Y. Yao (Eds.), Routledge Companion to Employment Relations (2nd edition). Routledge: London and New York. (update of 2018 chapter)

Budd, J., Kammeyer-Mueller, J., & Pohler, D. (forthcoming). Competing frames of reference on the employment relationship and their importance for the study of work. In J. Lavelle, T. Dobbins, T. Dundon, & D. Pohler (Eds.), New Frontiers and Trajectories in Labor-Management Relations (SIOP Organizational Frontiers Book Series). Oxford University Press.

Pohler, D., & Pigeon, M. (2023). Eighty years of strategic renewal at Federated Co-operatives Limited (chapter 10). In J.F. Wilson, A. Webster, E. Ekberg, & S. Skurnik (Eds.) The Consumer Co-operative Sector: International Perspectives on Strategic Renewal. Routledge Studies in International Business and the World Economy Series: Taylor & Francis.

Pohler, D., Budney, J., Fulton, M., Overland, D., Marshall, A., Pewapisconias, T., White, K. (2023). Co-operative Development Possibilities in Rural Settler and Indigenous Communities: Lessons from the Co-operative Innovation Project and Co-operatives First, 217-248. In C. Banack and D. Pohler (Eds.) Building Inclusive Communities in Rural Canada. University of Alberta Press.

Pohler, D. (2020). Elections in the Time of COVID: The Economic Effects of COVID-19 on the 2020 Saskatchewan Election. In The Saskatchewan Election: A 2020 Perspective. Johnson-Shoyama Graduate School of Public Policy, University of Saskatchewan.

Koebel, K. & Pohler, D. (2020). Basic income. In D. Pohler (Ed.) Reimagining the Governance of Work and Employment. Labor and Employment Relations Annual Research Volume. 

Pohler, D., Luchak, A., & Harmer, J. (2020) The Missing Employee in Employee Voice Research. In A. Wilkinson, J. Donaghey, T. Dundon, & R. Freeman (Eds.), The Handbook of Research on Employee Voice. Edward Elgar. (update of 2014 chapter)

REPORTS AND OTHER ARTICLES

Pigeon, M., & Pohler, D. (January 2026) There's No Escape From Co-operation: The Future of Small Credit Unions. Canadian Centre for the Study of Co-operatives.

Jalette, P., & Pohler, D. (2023) Introduction to the Special Issue on the Contribution of Industrial Relations to Understanding Future of Work and Employment. Relations Industrielles/Industrial Relations, 78(4).

Pohler, D. (2021) What’s Next in the Evolution of the HR Profession? HR Saskatchewan Magazine, Fall/Winter, pp. 12-14.

Pohler, D. (November 2017) Governance Challenges in Credit Unions: Insights and Recommendations. Filene Research Institute: Madison, WI.

Fulton, M., Fairbairn, B., & Pohler, D. (September 2017) Credit Unions in Canada: Design Principles for Greater Co-operation. Centre for the Study of Co-operatives: University of Saskatchewan.

Fulton, M., Pohler, D., Massie, M., Overlander, D., & Wu, H. (2016) Final Report. The Co-operative Innovation Project.

Pohler, D. (2015) Employee Inclusivity and Inequality in America. Perspectives on Work, 19: 18-21; 76-77.

Fairbairn, B., Fulton, M., & Pohler, D. (November 2015) Governance as a Determinant of Success and Failure: What Other Co-ops Can Learn from Co-op Atlantic. Centre for the Study of Co-operatives: University of Saskatchewan.

Pohler, D. (2014) The Pursuit of Higher Values is the Cornerstone of All True Professions. HR Saskatchewan Magazine, Fall/Winter (Volume 7, Issue 2).

Fulton, M., & Pohler, D. (2014) Co-operative Development in Rural and Aboriginal Communities. Saskatchewan Business Magazine, April/May.

Pohler, D. (2013) Labour Union Impacts on Organizations and Employees in Canada. Western Policy Analyst, 5(2): 7-8.

Pohler, D. (2011) Creating a High Engagement Culture at Aeroplan. Effectif, September/October, 14(4): 45-46.

TEACHING CASES

Piscitelli, A., Pigeon, M., & Pohler, D. (2026) Navigating a Governance Minefield at Economical Mutual Insurance Company: A Contested Demutualization Process. Open Access Teaching Case Journal.

Pigeon, M., Pohler, D., & Piscitelli, A. (2026) Mountain Equipment Co-op: Can Democracy Work in a Large Co-operative? Ivey Publishing.

Nahian, I., Yahia, L., Piscitelli, A., Pohler, D., & Pigeon, M. (2026) Radish: Steering a Strategic Shift in a Co-operative Model. Ivey Publishing.

Pohler, D. (2016) Federated Co-operatives Limited: Change Management. Ivey Publishing.

Pohler, D. (2012) The Merit of a Points-Based Merit System at the Edwards School of Business. Ivey Publishing.

BOOK REVIEWS

Pohler, D. (2020) Book Review of Robert B. McKersie, A Field in Flux: Sixty Years of Industrial Relations, Cornell University Press. Journal of Industrial Relations, 62(2): 322-324.

Pohler, D. (2017) The Vanishing American Corporation: Navigating the Hazards of a New Economy, by G. Davis. Oakland: Berrett-Koehler Publishers, Inc. ILR Review, 70(4):1057-1058.

Pohler, D. (2013) Disintegrating Democracy at Work: The Future of Good Jobs in the Service Economy, by V. Doellgast. Ithaca NY: Cornell ILR Press. Work and Occupations, 40: 67-69.

Research interests

  • conflict
  • employment and labor relations
  • co-operative governance and development
  • rural issues
  • mediation and arbitration
  • public policy