We offer an extensive array of professional development training and services for labor and management leaders and neutrals in labor relations, mediation, arbitration and conflict resolution. We also work closely with organizations to build customized solutions to help labor and management resolve their disputes and build workplace healthy relationships.
Learn how U.S. Labor Law impacts employer, union and employee authority, rights and responsibilities at the bargaining table and in day-to-day operations in the private and public sector in this interactive practice-based workshop.
Through role-plays and simulations, gain insight into your own negotiation biases, weaknesses and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.
Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.
In-Person
$1495
New York,NY
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Register for Preparation for Collective Bargaining
Take on the role of lead negotiator in collective bargaining from start to finish. This course focuses on the practical aspects of developing and managing a team, the dynamics and flow of bargaining stages, the difference between competitive and collaborative approaches, and how to come to an agreement. Culminating in a day-and-a-half mock collective bargaining simulation, this course provides valuable practice and feedback from seasoned negotiators.
In-Person
$2195
New York,NY
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Register for Effective Collective Bargaining and Simulation
Labor Arbitration Advocacy: Part I - Presenting Your Case
From the perspective of both the union and management, participants will practice how to develop a clear and effective theory of the case, create a proposed issue statement, identify and examine witnesses and present evidence.
In-Person
$1495
New York,NY
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Register for Labor Arbitration Advocacy: Part I - Presenting Your Case
Labor Arbitration Advocacy: Part II - Cross-Examination
Cross examination is one of the most important but often poorly used parts of an advocate’s case. Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors. Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.
In-Person
$1495
New York,NY
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Register for Labor Arbitration Advocacy: Part II - Cross-Examination
Compensation and Costing for Collective Bargaining
This course gives collective bargainers the knowledge to think strategically and creatively about compensation, benefits and work rules and the skills necessary to cost out changes in the fast paced environment of a collective bargaining negotiation.
In-Person
$2195
New York,NY
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Register for Compensation and Costing for Collective Bargaining
The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.
In-Person
$1495
New York,NY
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Register for Agreement Writing for Labor Relations
A full and fair investigation of alleged employee misconduct is a critical component of due process. It is therefore essential that you use the available tools and techniques when conducting an investigation.
In-Person
$995
New York,NY
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Register for Investigations in a Union Environment
A unionizing workplace profoundly impacts managing behavior and performance. Navigate “just cause,” the role of union representation, disciplinary grievances and arbitrations. Simulate the critical breakdowns during workplace conflict and discover steps to a solution.
In-Person
$1495
New York,NY
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Register for Performance Management in a Union Environment
This interactive course teaches how to analyze grievances and conduct grievance meetings with an eye towards fact-finding and resolution. Learn the basics of how arbitration works with the goal of being a more effective representative during the hearing.
Learn key strategic and tactical choices in negotiating with irrational, narcissistic people. Drawing on techniques used by hostage negotiators, participants practice behavioral and communication techniques designed to redirect resistance. Techniques can be used in dealing with difficult people in everyday work like as well as in formal negotiations.
Through a series of interactive simulations, participants learn about the conflicting motivations to compete and cooperate in negotiations. The goal is to change the way you think about and approach negotiations, and practice a variety of approaches to understand how their effectiveness varies by situation.
In-Person
$2195
New York,NY
Register for Advanced Negotiations Strategies and Techniques
