Strategic Collective Bargaining: Adaptation and Response

Case studies and other direct experience from current manufacturing, public sector, healthcare, and non-profit sectors will be examined. The cases will be used to clarify how technology, demographics, workforce shortages, and changing consumer demand and expectation create workplace conflict. We will discuss how innovations in collective bargaining, use of labor-management committees, labor-management partnership, and new forms of internal workplace dialogue can lead to productive problem resolution. Participants will be able to take practical experience back to their workplaces.