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Scheinman Institute Conflict Resolution Club

The Scheinman Institute: An Overview

The Scheinman Institute on Conflict Resolution is the preeminent institute in the world focused on workplace conflict.  

The mission of the Scheinman Institute is to study the causes of workplace conflict, develop methods and cultures for managing it, and provide education and training to help individuals and organizations navigate workplace conflict.

The Institute developed the National Conflict Resolution Service (NCRS), which provides labor dispute resolution, training, facilitation, and conflict management and prevention services.

Labor Arbitration Training Program

Upcoming Program

We offer two unique training opportunities designed to meet this demand:

  • Foundations of Labor Arbitration Course
  • Labor Arbitrator Development Program – Cohort Four

Together, these programs provide emergent arbitrators with the essential training, practical skills, personalized mentoring, and hands-on experience needed to build a successful career in labor arbitration.

Labor Arbitration Training Program 2026

Professional Education

570 Lexington Avenue

We bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.

Find A Course

In The News

Media Mentions

Actors' Equity Membership Officially Approves New Broadway Production Contract

Playbill
Praise for facilitation after a breakdown in traditional negotiations is given to Javier Ramirez, executive manager of ILR’s National Conflict Resolution Service and Dan McCray, director of labor relations programs at the Scheinman Institute.
Actors' Equity Membership Officially Approves New Broadway Production Contract

Actors' Equity Ratifies New Production Contract with The Broadway League

Broadway World
Appreciation for essential mediation leading to the ratification of a new production contract with The Broadway league is expressed by Actors’ Equity Association and The League for Javier Ramirez, executive manager of ILR’s National Conflict Resolution Service and Dan McCray, director of labor relations programs at the Scheinman Institute.
Actors' Equity Ratifies New Production Contract with The Broadway League

Thousands of Kaiser Permanente healthcare workers conclude 5-day strike

NPR
John August, director of health care and partner programs at the Scheinman Institute, provides expert commentary on trends in health care labor strikes and systemic workforce issues.
Thousands of Kaiser Permanente healthcare workers conclude 5-day strike

Updates

NYC Tenant Harassment During COVID-19

For some New York City residents, COVID-19 has caused immense financial strain that has impacted their ability to make rent each month; both residential and commercial tenants are finding themselves in this position.
Resolved Publication Fall 2020
NYC Tenant Harassment During COVID-19

Understanding Resilience In The Epicenter Of The Pandemic

Director of Healthcare Programs John August showcases the workers at a NYC hospital in the center of the pandemic.
healthcare image
Understanding Resilience In The Epicenter Of The Pandemic

Lisa Csencsits Promoted

Lisa Csencsits Promoted
Lisa Scencsits
Lisa Csencsits Promoted

The issues surrounding conflict in the workplace are the center of our public discourse and public policy.

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It takes a certain set of skills and expertise to navigate this changing landscape.

"With my wife, Laurie, we endowed the Scheinman Institute on Conflict Resolution to provide students, professionals and others interested in dispute resolution with the tools they need to help create a better society. Today, Scheinman Institute faculty and alumni stand at the forefront in resolving the most complicated and significant work-related issues."

-Marty Scheinman, Founder Scheinman Institute on Conflict Resolution

Find out more about our mission and people.