Professional Work History

2002- present
Executive Director, Insight Employment Mediation, Phoenix, AZ
Full-time neutral, and Executive Director of Insight Employment Mediation, a full-service workplace
conflict consulting firm devoted to preventing and resolving employment and business conflicts through
mediation, arbitration, training, neutral investigation, fact-finding and evaluation, and other forms of ADR.
Training provided in mediation, conflict resolution skills, workplace communication, workplace liability avoidance, harassment and discrimination, ethics and conducting effective investigations. Frequent public speaker on mediation and related topics.

?Advanced Practitioner - Workplace Mediation?, and ?Advanced Practitioner ? Employment Arbitration?, Association for Conflict Resolution. ?Best Lawyers in America - Alternative Dispute Resolution? (2004-2006). Phoenix Business Journal, ?Who?s Who of Leading Lawyers? (2006). ?Top Lawyers in Phoenix?, ADR, Phoenix Magazine (2006).

Independently retained as a mediator/arbitrator by counsel and various corporate and public entities.
Serves or has served in the following capacities:

Mediator, American Arbitration Association (Employment Panel); Equal Employment Opportunity Commission; Arizona Civil Rights Division; Bureau of Reclamation; Bureau of Land Management; Bureau of Indian Affairs; National Association of Securities Dealers; Arizona Association of Realtors; Justice Courts; State of Arizona; U.S. Air Force
Hearing Officer, State of Arizona Personnel Board; Maricopa County Merit Commission; Phoenix Employment Relations Board; University of Arizona; Arizona State University; City of El Mirage; City of Williams; Gila Crossing Community School; Phoenix Civil Service Board
Arbitrator, American Arbitration Association (Commercial/Employment Panel); National Association of Securities Dealers; U.S. District Court, Arizona Association of Realtors
Judge Pro Tem, Superior Court of Arizona, Maricopa County
Faculty, Ross-Lieberman Training Center, Arizona Employer?s Council, Arizona
Governmental Training Service

2001-2002
Employment Mediation and Training Specialist, Out-of-Court Solutions, Phoenix, AZ
Full-time neutral, involving similar work and service capacities as above.

1993-2001
Assistant City Attorney, City of Scottsdale, Arizona
Practice concentrated in employment law and general civil litigation, negotiation and resolution of complex disputes and personnel matters. Certified ?Civil Treatment? trainer, for managers and employees. Instructed management on employment discrimination, ADA, FMLA, EEOC claims, grievances, and risk management issues. Represented city departments in Personnel Board Hearings. Legal advisor to Human Resource Systems, Risk Management, Scottsdale Police Department, and Tax Audit.

1998-1993
Partner, Horne, Kaplan and Bistrow, P.C., Phoenix, Arizona
Practice concentrated in employment law, complex commercial and general civil litigation, administrative, construction and government contracting law, as well as personal injury and domestic relations. Significant trial experience in both tort and commercial cases.

1986-1988
Associate Attorney, Black, Robertshaw, Copple & Pozgay, Phoenix, Arizona
Practice concentrated in insurance defense and general civil litigation. Significant trial experience, including arbitrations, superior court trials, federal court appearances and appeals.

1984-1986
Associate Attorney, O?Connor, Cavanagh, et. al., Phoenix, Arizona
Practice concentrated in insurance defense litigation and trial work, including depositions, motions, settlement negotiations, research, trial preparation, and appearance in court.

1980
Congressional Intern, Office of Congressman Nicholas Mavroules
Washington, D.C.