Dispute Resolution Experience

Experience includes graduate education in Industrial/Organizational psychology, which focuses on behavior in the workplace and scientific solutions to human problems in the workplace. I/O psychology also encompasses organizational development, employment legal issues, employment practices (e.g., selection procedures and performance appraisal), training needs assessment/training development, and group dynamics.

Expertise in conflict resolution in the workplace, specifically conflict and its effect on employee performance, organizational performance, and quality of life in the workplace.

Serves or has served as a mediator/arbitrator panelist for the following:

Arizona Attorney General?s Office, Civil Rights Division
Employment mediations have involved allegations of wrongful discharge, sexual harassment, failure to promote, and age, race, and gender discrimination.

Maricopa County Superior Court
Mediations have involved employer-employee, landlord-tenant, HOAs, debt collection, contract, and property damage cases.

Phoenix Better Business Bureau
Arbitrations and mediations have involved consumer-business disputes. Disputes may involve any type of consumer complaint with the exception of criminal, product liability, or personal injury.

Arizona Department of Education, Exceptional Student Services
Mediations have involved parent-school distrct disputes concerning improper program placement and failure to provide appropriate services for example.

EEOC, Federal Sector
Pro Bono Panel

Arizona Agricultural Mediation Program