HR Consulting Skills: Becoming a Trusted Thought Partner (HR413)

Today’s business professionals work in complex, demanding and resource-constrained environments. Unfortunately, despite the best efforts of HR practitioners, established leadership practices continue to assume organizations operate like machines, that change can be planned and executed by leaders at the top, and that the role of HR is to find a fast solution to every organizational problem.

The challenge for today’s HR professionals is to help leaders shake off traditional mental models and learn more effective approaches that foster self-organization, innovation and emergent change. In concert with this, HR practitioners must “tune up” their own diagnostic skills, understanding that their ability to listen and bring awareness to a situation may be the most powerful instrument they have to offer in helping their clients navigate rapid, dynamic change.

This interactive program offers fresh perspectives and approaches to HR consulting in a complex and rapidly changing world. Participants will refresh their skills as HR professionals, learn from their collective experiences and successes, and take away new perspectives, methods and tools that will enhance their impact as HR practitioners.

Key Outcomes

  • Learn a flexible consulting model that improves diagnostic capability and enables innovation and adaptive change.
  • Develop the role of trusted advisor, able to "think with" not "think for" business clients.
  • Recognize outdated habits of thought and experiment with new solutions to complex problems.
  • Diagnose the root causes of problems and avoid "ready, fire, aim" solutions.
  • Build strong partnerships with clients that enhance their ability to find suitable solutions.
  • Design more effective and creative HR strategies and interventions.
  • Experience a safe practice field to apply the consulting model and tools to real business issues.
  • Focus on small wins that create sustainable change.
  • Apply skills and tools to influence change within organizations, including:
    • Responding immediately to emergent opportunities for change
    • Recognizing and leveraging dynamic tensions and resistance
    • Using dialogue and inquiry to explore challenges and difficult topics
    • Fostering people's natural ability to self-organization and innovate

Approach and Features

This highly-experiential two-day workshop includes individual self-reflection, small group practice application, and facilitated large-group discussion. The workshop culminates in a whole-group interactive case study.

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Instructors for Dec 4-5, 2018
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Lisa Csencsits

Program Associate Director

Lisa Csencsits, Associate Director for Executive Education at Cornell University, ILR, is responsible for the design, development and delivery of customized learning and capability development programs. Ms. Csencsits, as an Organizational Development Practitioner, leverages her experience working with large privately and publicly held companies, as well as her research and educational expertise to provide programs grounded in theory with practical solutions to enhance participant learning and professional development. Ms. Csencsits's expertise includes implementing effective, innovative and sustainable interventions to enhance organizational performance, individual and team development. Lisa's work has included establishing talent management processes for greater efficiency and results, delivering learning programs aimed at building strategic leadership, working alongside management and leaders to identify and define the necessary capabilities needed to perform effectively in their functions and creating unique career development opportunities to support both organizational needs and employee growth. Over the years, Lisa has also been actively involved in partnering to present and publish research in the field of Industrial/Organizational Psychology. Lisa holds a B.A. In Psychology from Adelphi University and a M.A. in Industrial/Organizational Psychology from Hofstra University.

Instructors for Jun 3-4, 2019
Select another date to see its instructors.

Lisa Csencsits

Program Associate Director

Lisa Csencsits, Associate Director for Executive Education at Cornell University, ILR, is responsible for the design, development and delivery of customized learning and capability development programs. Ms. Csencsits, as an Organizational Development Practitioner, leverages her experience working with large privately and publicly held companies, as well as her research and educational expertise to provide programs grounded in theory with practical solutions to enhance participant learning and professional development. Ms. Csencsits's expertise includes implementing effective, innovative and sustainable interventions to enhance organizational performance, individual and team development. Lisa's work has included establishing talent management processes for greater efficiency and results, delivering learning programs aimed at building strategic leadership, working alongside management and leaders to identify and define the necessary capabilities needed to perform effectively in their functions and creating unique career development opportunities to support both organizational needs and employee growth. Over the years, Lisa has also been actively involved in partnering to present and publish research in the field of Industrial/Organizational Psychology. Lisa holds a B.A. In Psychology from Adelphi University and a M.A. in Industrial/Organizational Psychology from Hofstra University.

$1995.00

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