As Cornell’s ILR School, we bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.
This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy. This online workshop is part of the four-course Labor Leadership Skills Certificate Program, participants do not have to be online at a specific time.
Steward Training: Problem-Solving in the Workplace
This workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. The right to information, the duty of fair representation, and member’s right to representation will be covered. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.
In-Person
$199
Buffalo,NY
Register for Steward Training: Problem-Solving in the Workplace
Labor Leadership Skills Certificate Program - Boot Camp
Obtain your Basic Labor Leadership Skills Certificate with this intensive virtual boot camp that provides the specific skills essential to success in your organization. Four full exhilarating days of interactive and immersive classroom training topics including stewards, basic negotiations, costing out a contract, and effective communication.
In-Person
$597
Buffalo,NY
Register for Labor Leadership Skills Certificate Program - Boot Camp
This introductory-level workshop is designed to develop the skills of union negotiators who do not have extensive experience in advancing a collective bargaining strategy and in conducting face-to-face negotiations at the bargaining table. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.
This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations, including illustrating how to calculate the projected costs of an agreement. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.
For anyone who wants to improve oral presentation skills in a supportive environment. Overcome reluctance to speak in public, gain tools to organize your thoughts for a more effective/powerful presentation. This one day workshop is part of the four-day Labor Leadership Skills Bootcamp.
Learn a step-by-step process on preparing for bargaining including aligning organizational, labor and bargaining strategies and developing management and union goals, and preparing for the bargaining table. An in-class project includes preparing and delivering a presentation to management to obtain bargaining mandate.
In-Person
$1495
New York,NY
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Register for Preparation for Collective Bargaining
Take on the role of lead negotiator in collective bargaining from start to finish. This course focuses on the practical aspects of developing and managing a team, the dynamics and flow of bargaining stages, the difference between competitive and collaborative approaches, and how to come to an agreement. Culminating in a day-and-a-half mock collective bargaining simulation, this course provides valuable practice and feedback from seasoned negotiators.
In-Person
$2195
New York,NY
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Register for Effective Collective Bargaining and Simulation
This is a practical, how-to-workshop to give union negotiators and bargaining committee members the skills they need to prepare for contract negotiations. This online workshop is part of the four-course Labor Leadership Skills Certificate and participants do not have to be online at a specific time.
Labor Arbitration Advocacy: Part I - Presenting Your Case
From the perspective of both the union and management, participants will practice how to develop a clear and effective theory of the case, create a proposed issue statement, identify and examine witnesses and present evidence.
In-Person
$1495
New York,NY
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Register for Labor Arbitration Advocacy: Part I - Presenting Your Case
Labor Arbitration Advocacy: Part II - Cross-Examination
Cross examination is one of the most important but often poorly used parts of an advocate’s case. Participants learn and practice the skills required to prepare and execute an effective cross, while identifying commonly made errors. Participants practice cross-examination and receive coaching and feedback from experienced advocates and arbitrators.
In-Person
$1495
New York,NY
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Register for Labor Arbitration Advocacy: Part II - Cross-Examination
Organizational design shapes how organizations perform and compete. In today’s business environment, leaders need efficient and flexible organizations built to deliver results and evolve as strategy shifts. HR and organizational professionals need a clear, actionable approach to design that aligns with strategy, scales with change, and enables lasting impact.
In-Person
$1595
New York,NY
Register for Organization Design and Change Enablement
Compensation and Costing for Collective Bargaining
This course gives collective bargainers the knowledge to think strategically and creatively about compensation, benefits and work rules and the skills necessary to cost out changes in the fast paced environment of a collective bargaining negotiation.
In-Person
$2195
New York,NY
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Register for Compensation and Costing for Collective Bargaining
The ability to craft clear and enforceable contract and grievance-settlement language is paramount to ensure the intent and terms of the agreement are understood by all parties and the negotiated deal is upheld.
In-Person
$1495
New York,NY
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Register for Agreement Writing for Labor Relations
Advanced Facilitating Conflict: Collaborative Problem Solving
Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.
In-Person
$1595
New York,NY
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Register for Advanced Facilitating Conflict: Collaborative Problem Solving
The talent acquisition landscape is evolving faster than ever, shaped by shifting labor markets, rising candidate expectations, and the rapid emergence of AI-powered tools.
Human resources is a broad topic that touches on many facets of an organization, but there are some core concepts that all HR practitioners should know. This certificate in Human Resources Essentials will discuss those concepts and give you the set of skills you need to get started.
During complicated times, employee relations issues skyrocket. Managing these issues, with a process in place to mitigate further internal problems in a professional manner, can be challenging.
Oct 7, 2026
Asynchronous Online
$3900
Register for Employee Relations and Investigations
This certificate program is designed to help current and aspiring human resource managers and staff understand employment laws and regulations in order to deal effectively with labor-related legal issues in the workplace.
An organization is only as good as its culture—and building that culture is not only a role for HR, it’s every manager’s and employee’s responsibility. As today’s headlines prove, an inclusive work environment is not just a nice-to-have, it can make or break a company.
Effective conflict management is an essential skill for every leader and aspiring leader. When harnessed productively, conflict can be a force to build both company culture and competitive advantage.
HR has always been about people, and this remains true today. However, given the rapid digital transformation in today’s organizations, the need for data-driven decision making has become essential.
Today’s organizational leaders are one part manager, one part HR professional. This certificate program will teach you how to elevate into a true leader instead of simply a manager. Find out what your leadership style is and how to develop the interpersonal skills needed to take charge.
In today's volatile global work environment, alternative dispute resolution is on the rise. Yet organizations are finding that there is a shortage of qualified mediation and dispute resolution professionals available to resolve complex commercial, international, and employment law disputes.
Today’s best companies realize that HR isn’t simply about operations and benefits administration. Rather, it has the power to transform an organization by delivering competitive advantage through its most critical asset: people.
In today’s business environment, hybrid work models are commonplace and can serve to attract and retain employees. Successful models require a strong group culture to keep organizations running smoothly and productively.
