Professional Work History:
Eagleson ADR 2009-Present Mediator/Trainer ? Provide services in Mediation, Arbitration, Facilitation, and Fact-finding. ? Provide various training programs such as Mediation, Dealing with Difficult People, and Introduction to Conflict Management. University of La Verne (ULV) 2009-Present Adjunct Instructor ? Teach courses to undergraduate students including: Foundation of Business Ethics, Management of Change & Conflict, and Leadership. Capital Guardian Trust Company 1998?2009 Senior Global Client Activities (2008-2009) ? Interfaced with clients and coordinated amongst a number of internal portfolio and operational departments to ensure the successful execution of client transactions. Team Manager (2005-2008) ? Effectively managed the workload for a team of eight associates and coached two associates by preparing development plans, discussing development in recurring one-on-ones, and delivering accurate performance evaluations for the growth and development of associates. ? Developed training plans and trained new associates on key areas of risk and purpose of control procedures to increase effectiveness and minimize risk. ? Lead the Corporate Actions Global Solution project, defining system requirements, providing IT feedback on vendor demonstrations, testing functionality, and documenting the change process to ensure ideal system implementation. Senior Accountant Analyst (2000-2005) ? Provided technical guidance to associates in the resolution of issues and made recommendations for escalation as appropriate, to enable creative problem solving. ? Played a significant role defining best practices in the integration of the Capital International and Capital Guardian Corporate Action teams resulting in an effective integrated team. ? Participated in Sarbanes-Oxley discussions, identifying control risks and the implementation of additional controls to ensure portfolios are accurately stated. Senior Accountant (1998-2000) ? Prepared corporate action events across all markets and of varying complexity. ? Played a significant role in the implementation of new Portfolio Accounting and NAV systems, providing requirements to IT, testing functionality, developing procedures, training associates, and participating in mock conversions prior to actual system conversion to ensure ideal system implementation.
Dispute Resolution Experience
Five years experience mediating employment, commercial, and family disputes.
Cornell University Dispute Resolution Training (Course titles and dates taken)
The Employment Law Mediator Training Program April 2012
Other Dispute Resolution Training
University of California, Santa Barbara, CA - Certificate in Mediation and Dispute Resolution Pepperdine University School of Law - Mediating the Litigated Case Forrest Mosten - Basic Divorce Mediation Training
Delta Theta Phi Law Fraternity, International
Trinity Law School - Juris Doctor ( Dean's Award) Pepperdine University - Master of Business Administration University of La Verne - Bachelor of Science, Accounting
Patti Noreen, M.Ed. Executive Director CAPA Professional Development University of La Verne 1950 Third Street La Verne, CA 91750 (909) 392-2718
$300.00 per hour, $600.00 for half day, $1,200.00 for full day of services