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World-class researchers, from a variety of disciplines, work here at the ILR School. Through the Center for Applied Research on Work (CAROW), we support research that solves practical problems, improves the lives of workers and informs policy-making.

We serve as an incubator for applied research. We provide funding and coordination for innovative projects and initiatives. Our network of affiliated faculty, researchers, and practitioners help guide and facilitate novel approaches to advancing how we work.

Our membership includes programs and initiatives that study work and endeavor to improve the world for workers and their families, employers, and communities.

Employment and Work In New York State

Empire State Poll

Every year researchers at the Cornell School of Industrial Labor Relations conduct the Empire State Poll to survey New York state residents about how work impacts their lives. 

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Empire State Poll

Artificial Intelligence

Artificial Intelligence (AI) is no longer the "future of work." It has arrived and having very real implications for work, labor and employment throughout the U.S. and globally. Yet, much is still unknown about how it is being deployed and where it can provide unique opportunities for businesses and workers.

CAROW is collaborating with ILR faculty, member institutes, and grantees to highlight research utilizing and evaluating the impact of artificial intelligence on work.

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The CAROW Care Economy & Work Hub

Growing demand for childcare and home care in the US is reaching crisis levels. Although crucial to the economy, care workers are often invisible, undervalued, and marginalized. The majority of care workers in the US are women of color, many of whom are immigrants, who face poor and precarious working conditions and low wages.

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CAROW Events

CAROW Stories

News, events and articles

Armed with heart failure training, tech, home health aides deliver better care, study finds

A heart failure pilot study conducted by Dr. Madeline Sterling and Margaret McDonald found that providing home health aides with heart failure specific training and supportive technology increases their confidence and skills, improves patient outcomes, and helps integrate them more fully into the care team.
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Armed with heart failure training, tech, home health aides deliver better care, study finds

The Realities of Paid Caregiving in the United States

Dr. Madeline Sterling and Maya Levinson explain that aging in place depends on paid caregivers who provide essential medical and daily living support. They warn that worsening policies, low pay, and difficult working conditions are driving caregivers away, creating a crisis that could leave many without the care they need.
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The Realities of Paid Caregiving in the United States

Just Cause for NYC Gig Workers Provides Human Review for Algorithmic Firings

App workers receive minimal benefits and protection. Termination decisions are made by algorithms, which are prone to error and discriminatory customer abuse. ILR Assistant Professor Andrew Wolf describes how policies that provide just cause protections for app-based workers can address this problem.
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Just Cause for NYC Gig Workers Provides Human Review for Algorithmic Firings
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Yang-Tan WorkABILITY Incubator

K. Lisa Yang and Hock E. Tan

The K. Lisa Yang and Hock E. Tan CAROW WorkABILITY Incubator funds and supports innovative research that drives positive change for people who work.

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Yang-Tan WorkABILITY Incubator

In the News

Media Mentions

Pessimism, Cost of Living Are on the Rise, New York at Work Report Finds

Cornell Chronicle
Studying two decades of data collected through the Empire State Poll, researchers have found that the cost of living dominates respondents’ key concerns, eclipsing other priorities, such as the environment.
Pessimism, Cost of Living Are on the Rise, New York at Work Report Finds

New York wages fail to match inflation as cost of living dominates: Cornell polling

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Insight into New Yorkers’ economic concerns, household income and public trust from two decades of data is in the 2026 edition of the Empire State Poll report from ILR’s Center for Applied Research on Work.
New York wages fail to match inflation as cost of living dominates: Cornell polling

Home-Based Care Advocates Push For Permanent Medicare Telehealth Legislation

Home Health Care News
Several advantages of telehealth visits are described by Madeline Sterling, a primary care doctor at Weill Cornell Medicine and director of the Initiative on Home Care Work, housed in ILR’s Center for Applied Research on Work.
Home-Based Care Advocates Push For Permanent Medicare Telehealth Legislation

Contact CAROW

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Contact CAROW

Get in touch

Center for Applied Research on Work

Cornell University, ILR School
Ithaca, NY 14853

Tel: (607) 255-4380
Email: carow@cornell.edu

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