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Catherwood Library

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Question of the Month

From the Catherwood Library reference librarians

April 2003

PLEASE NOTE: The Reference Question of the Month is kept current only during the month for which it was written. Archived questions will not be updated, and over time may contain inaccurate information or broken web links. We provide archived questions as a service, since much of the information will remain accurate and of continued interest to the ILR community.

Question: Where can I find information about violence in the workplace?

Answer: A good place to start is OSHA's page on workplace violence, which contains many links to various government agency reports and statistics, along with general guidelines and prevention strategies, including some geared towards specific industries, such as retail, health care and livery. The National Institute of Occupational Safety and Health Bulletin No. 57, "Workplace Violence: Risk Factors and Prevention Strategies", reviews what is known about fatal and nonfatal violence in the workplace to determine the focus needed for prevention and research. The Workplace Violence Research Institute carries articles, resources, references and services related to employer prevention of workplace violence. Along the same lines, the United States Office of Personnel Management site contains a handbook (downloadable as a PDF) entitled Dealing with Workplace Violence: A Guide for Agency Planners, geared towards government employers.

The U.S. Department of Justice has an in-depth statistical report available online detailing violent crime in the workplace for the years 1993-99, breaking down data by gender, ethnicity, occupation and other factors.

The All-Biz.com network carries an article entitled "25 Ways to Prevent Workplace Violence During Terminations", while the American Federation of State, County and Municipal Employees site contains a guide for union members and employees in dealing with workplace violence.

The majority of violent incidents in the workplace occur in the health care industry. The National Security Institute site carries detailed guidelines identifying risk factors and prevention strategies for the health care field, along with a list of references for further information and a checklist determining workplace security hazards. In addition, the Nurse Advocate website contains articles, surveys and news regarding violence in the field of nursing.

In addition to these online sources, there is a great deal of printed material on the topic. Some of the more recent titles available at Cornell Library (found by searching "Violence in the Workplace" as a subject heading) include the following:

  • ILR HF5549.5.E43 V75 2002
    Bowie, Vaughan; Fisher, Bonnie; and Gill Martin (ed.) (2002)
    Violence at Work: Causes, Patterns and Prevention.
  • ILR HD58.7.H43 2001
    Hearn, Jeff, and Parkin, Wendy. (2001)
    Gender, Sexuality and Violence in Organizations: The Unspoken Forces of Organization Violations.
  • ILR HF5549.5.E43 B728 2001
    Braithwaite, Ray. (2001)
    Managing Aggression
  • ILR HF5549.5.E43 M389 2000
    McClure, Lynne. (2000)
    Anger and Conflict in the Workplace : Spot the Signs, Avoid the Trauma.

The University of Minnesota also carries a detailed (albeit somewhat dated) bibliography of books and journal articles devoted to workplace violence. More recent articles can be found online through databases such as ABI/Inform and Business Source Premier.