
Rethinking Workplace Conflict: Approaches and Processes
Recognition of the role of diversity, equity, and inclusion in workplace conflict necessitates that labor and management incorporate new approaches to managing conflict and potentially retool some existing dispute resolution methods. Panelists will illustrate a spectrum of conflict resolution processes – from restorative justice approaches to more traditional processes such as collective bargaining, grievance handling, mediation and arbitration -- and how to expand our conflict management capacity to include multiple perspectives and approaches.
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Overview
Recognition of the role of diversity, equity, and inclusion in workplace conflict necessitates that labor and management incorporate new approaches to managing conflict and potentially retool some existing dispute resolution methods. Panelists will illustrate a spectrum of conflict resolution processes – from restorative justice approaches to more traditional processes such as collective bargaining, grievance handling, mediation and arbitration -- and how to expand our conflict management capacity to include multiple perspectives and approaches.