Professional Workshops, Courses, and Training
Many offerings are available for custom or on-site delivery — Please contact ILR Customer Service or call 866-470-1922 for more information.
Sustainable organizational change is an art, not a science. Learn to artfully inspire your people and motivate them to change by meeting them where they are—with a fully realized, articulate vision for the future and concrete action steps to get there. This workshop offers a self-assessment, a method to navigate real-world scenarios and a personal action plan.
Master critical communication and leadership skills to effectively manage employees, establish priorities and delegate responsibilities while building awareness of team dynamics and how to engage employees through group problem-solving and decision-making. Gain the commitment of others by being clear about the results you want to achieve, the environment you want to create, and how you will develop and deploy talent. Become an effective leader with the ability to develop productive relationships and ensure alignment and collaboration within the team.
Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. It has grown to be a better predictor of success than IQ. Measure your current EI level and receive coaching to improve it. Then learn to use your EI to interact with others, solve problems and achieve higher performance.
Design thinking is a methodology for innovatively solving complex problems by putting people at the heart of the solution. Organizations are leveraging the approach at a growing pace, in all functional areas and levels.
Build skills for an engaging coaching relationship that nurtures talent and improves team performance. Establish an understanding of when coaching is needed and practice using a coaching model that facilitates effective coaching conversations. Review theories for changing behavior, examine imperative coaching elements, and formulate a successful development plan.
Build awareness and skill in the areas of team dynamics, group problem solving and decision making. Explore the structural and behavioral dimensions of building and leading an effective team. Learn techniques suited for self-directed work teams, interdepartmental project teams and other group situations where combined efforts are needed to reach optimal performance levels.
Communicate more effectively and respectfully in a multi-generational workplace while leveraging differences to build stronger work relationships. Become more open to learning and understanding why these differences exist. Prepare to change your mindset and use new ways of communicating with others. Learn to avoid making age-based assumptions that diminish both respect and trust.