Professional Workshops, Courses, and Training

Many offerings are available for custom or on-site delivery — Please contact ILR Customer Service or call 866-470-1922 for more information.

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The Law of Equal Employment Opportunity

The latest in-depth information on federal, state and local EEO and AA laws (e.g., Title VII, ADEA, ADA, Executive Order 11246). Topics include discrimination, reasonable accommodations, illegal harassment, retaliation, the relationship between EEO laws, AA and diversity, and the interplay of FMLA and ADA.

3-day Workshop New York, NYSee more dates and locations

Resolving Conflict

Conflict may have constructive or destructive consequences on individual or team performance. Acquire the ability to identify, confront, manage and resolve conflict.

2-day Workshop New York, NYSee more dates and locations

Managing Difficult and Heated Conversations

Created for supervisors, managers, human resource directors and other professionals responsible for managing employee relations, participants gain critical skills for managing difficult conversations to constructively resolve employee disputes.

1-day Workshop New York, NY

Legal Issues in the Workplace

Managers and HR practitioners are frequently exposed to employee issues that may have legal implications for their organization. This interactive workshop focuses on the legal issues associated with day-to-day employment decisions and actions with an emphasis on practical techniques to address issues in a legally sound manner.

1-day Workshop New York, NY

Labor Relations Law

Whether you are involved in the collective bargaining process, the administration of a contract, or a certification campaign, it is necessary to understand the National Labor Relations Act and its practical impact on the workplace. This workshop is accessible for lawyers and non- lawyers alike, and gives participants an opportunity to understand a host of legal principles and considerations. 

2-day Workshop New York, NY

Internal Investigations: Part I

Part I: Learn a step-by-step approach for conducting investigations and developing resolutions. Topics include: investigator’s role, interviewing, managing emotional employees, confidentiality, information-gathering techniques, when to involve an attorney, and identifying outcomes. Prerequisite: CO100, CO111 or CO353

2-day Workshop New York, NYSee more dates and locations

Internal Investigation Note-taking and Reports

Internal investigation notes, documentation, summaries and reports have come under heightened scrutiny. An investigation may be at risk if the supporting information and reports are not well written. Practice effective note-taking techniques while developing skills in writing fair, neutral reports that uphold findings. Prerequisite: CO231

2-day Workshop New York, NYSee more dates and locations

Interest-Based Bargaining Strategies and Structures

Interest-based bargaining frames negotiations in terms of shared problem to solve-resolving each party's underlying issues, needs and concerns. This workshop provides a systematic process for putting interest-based negotiation principles into practice in collective bargaining, grievance handling, and day-to-day conflicts.

1-day Workshop New York, NYSee more dates and locations

Interest-Based Bargaining for Contract Negotiation Teams

This 2 day program is designed for the bargaining committees from both sides of the table to experience together the process and structure of interest-based negotiations.      The training design is highly interactive and includes lecture, discussion, and simulation exercises to provide hands-on learning as well as refle

Inclusive Diversity and Inclusion Talent Management

Infuse talent management, recruiting, on-boarding and retention with new ways to work, think and communicate. Broaden organizational context by leveraging the impact of applying a strategy for talent management. Recognize the impact of unconscious bias. Align business, talent management and D&I as a systemic process.

2-day Workshop New York, NYSee more dates and locations

Implementing a Winning D&I Process: Uncovering and Overcoming the Top Ten Hidden Obstacles

This workshop is designed to assist D&I leaders in troubleshooting their existing and planned D&I processes to ensure long-term success and sustainability.  It introduces a unique assessment tool, which explores the 10 most frequent determinants of the success or failure of D&I processes in organizations and includes a step-by-step strategic approach to upgrade, relaunch or initiate a D&I process that links to—and reinforces—the organization’s strategic business objectives, mission and marketplace to ensure long-term culture change.

2-day Workshop New York, NYSee more dates and locations

Human Resources and the Law

Gain insights on preventing, identifying and managing employee issues that have potential legal concerns. This comprehensive and interactive workshop includes up-to-date information on employment laws and cases defining employer-employee rights and obligations, and practical implications of laws in day-to-day HR operations (e.g., discrimination, compensation and benefits). Current legal issues are highlighted, including a module on social media and privacy.

3-day Workshop New York, NY

Harassment Prevention in the Workplace

For EEO/HR professionals and managers, prevention is the key to maintaining a productive workplace and avoiding illegal harassment on the job (sexual, racial, religious, ethnic, age, disability, etc.). This interactive workshop examines legal and policy concerns, and best practices for facilitating respect and dignity in the workplace.

1-day Workshop New York, NYSee more dates and locations

Fundamental Negotiation Skills

Negotiation is a general practice for resolving conflict. In this workshop, you'll practice fundamental negotiation skills through a series of role plays and experiential learning situations.

2-day Workshop New York, NY

Emerging Trends: Recalibrating Diversity and Inclusion

Recognize the shifting demographics, technology and globalization that are changing business needs. Identify key trends and understand their implications on the workforce, workplace and marketplace. Broaden and examine the implications for re-energizing, driving and sustaining D&I initiatives in the face of multiple generations at work, new conversations on religion, race and multiple identities, cultural competence and other emerging issues. 

2-day Workshop New York, NYSee more dates and locations

Effective Employee Resource Groups

ERGs and affinity groups have evolved in the workplace as a standard component of D&I initiatives to impact organizational goals while developing leaders and addressing concerns of constituents with shared interests. Examine characteristics of high-functioning ERGs as well as leading practices in group formation and operation.

1-day Workshop New York, NY

Effective Employee Relations

Examine proactive initiatives and policy implementation that guide successful ER. Learn techniques for conducting effective conversations and managing performance issues. Practice communication skills and explore working styles and sources of conflict.

2-day Workshop New York, NY

Effective Employee Discipline

Your disciplinary decisions are subject to rigorous scrutiny. If you’re involved in formulating or implementing disciplinary decisions, you must have command of the principles of progressive discipline, and a solid understanding of the best practices for administering discipline.

2-day Workshop New York, NY

Diversity and Inclusion Education and Training

Enhance critical skills for designing and implementing D&I training to ensure that management and employees have an experience that raises awareness, changes behaviors and does not reinforce stereotypes or biases. Acquire techniques, models and ideas to drive diversity messages across an organization.

2-day Workshop New York, NYSee more dates and locations

Developing and Managing an Effective Supplier Diversity Program

Supplier diversity strategies and programs allow many organizations to gain a competitive advantage. Learn how organizations have approached, designed and implemented supplier diversity in effort to build positive supplier diversity relationships, comply with government regulations, as well as measure and track success to realize business goals.

Contract Language and Interpretation

Whether you are administering contract language or proposing it at the bargaining table, this workshop is designed to instruct labor relations practitioners on how contract language and past practices may be interpreted by an arbitrator.

1-day Workshop New York, NY

Competencies to Advance Diversity and Inclusion Strategies

Assess key D&I competencies that drive business imperatives to ensure alignment with the vision and mission. Learn strategies used by successful organizations and practice relevant skills for engaging employees. Leave with a toolkit of competencies that include a focus on influencing styles and techniques to impact individual contributions and determine a follow-up action plan to sustain and evolve D&I initiatives.

1-day Workshop New York, NYSee more dates and locations

Arbitration Advocacy Immersion Part I

Module 1: Case Analysis, Preparation and Opening Statements

From the perspective of both the union and management, participants practice how to develop a clear and effective theory of the case, create a proposed issue statement to be presented at the hearing, identify witnesses and evidence and prepare opening statements.

Affirmative Action Programs

Develop current and essential knowledge of affirmative action legal requirements and plans for government contractors – or employers who voluntarily establish affirmative action initiatives. Learn from an extensive case study and panel of experts.

2-day Workshop New York, NY

Advanced Internal Investigations: Part II

Part II: Through extensive practice, gain advanced skills for handling complex employee investigations, such as serious policy violations, EEO and compliance. Topics include: thorough investigation methods, strategies for avoiding common errors and the necessary steps for creating and implementing outcomes. Required: CO231

2-day Workshop New York, NYSee more dates and locations