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Schedule & Details

Course

This tools-building workshop emphasizes the rights and responsibilities of stewards/committee persons in resolving workplace disputes. One of the primary duties of a union steward is dealing with alleged violations of the collective bargaining agreement.  

Come to this workshop to learn:

  • The difference between a complaint and a grievance
  • How to investigate a grievance
  • Effective ways to interact with grievants, witnesses, and management
  • The importance of clear language
  • Your legal rights and responsibilities

 

Customized Delivery

Schedule this program for your organization.

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