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Effective March 16, 2020, the educational programs scheduled to be delivered at our New York City facility will be moved to virtual delivery, where possible, or rescheduled. For those programs that do not lend themselves to a distance-education format, we will postpone them until we receive guidance from the University and public health officials that it is safe to hold those programs in-person. Please contact ilrcustomerservice@cornell.edu with any questions. We will provide updates as they become available from the University.

Professional Education

As Cornell’s ILR School, we bring together the insight of leading scholars, researchers, and practitioners to design training courses for the modern workplace. We specialize in work – from HR practices to labor relations and conflict-resolution strategies. We train people who change their organizations.

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Upcoming Courses

All Topics

HR Consulting Skills: Becoming a Trusted Thought Partner

Become the voice of your organization and influence others to do the same. Develop core capabilities to build relationships and consult internal clients. Learn techniques to guide clients in establishing goals, achieving desired outcomes and managing expectations.
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    Jun 2 - 12, 2020
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    $1995


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Inclusive Diversity and Inclusion Talent Management

Infuse talent management with an integrated approach to recruiting, onboarding and retention. Broaden organization effectiveness by aligning talent management with business objectives and D&I strategies that increase innovation and reduce bias. Learn what you can do as a diversity professional to influence policies, practices and systems.


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    Oct 13 - 14, 2020
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    $1695
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    New York, NY


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Competencies to Advance Diversity and Inclusion Strategies

Assess D&I competencies that drive business imperatives to ensure alignment with vision and mission. Learn strategies of successful organizations and practice relevant skills for engaging employees. Leave with techniques to improve individual contribution and an action plan to revitalize and sustain D&I initiatives at the organization.
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    Nov 4, 2020
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    $1095
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    New York, NY


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Internal Investigation Note-taking and Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
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    Jun 16 - 18, 2020
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    $1495


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Contract Administration

The contract lies at the center of day-to-day union practice. How can union leaders and rank and file members ensure that the contract is honored and not circumvented? Students in this online for-credit course will learn how to resolve problems that are contract-based by effectively utilizing grievance procedures.


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    Jun 22 - Aug 15, 2020
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    $625

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Online Communications and Zoom Presentation Skills

The objective of this course is to teach communication skills needed at all levels of leadership in the local union. Key topics include: Online communications as a union building strategy; developing online classes using Canvas/presentations using Zoom or PowerPoint; public speaking; effective Zoom or Digital meetings; developing media strategies.
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    Jun 22 - Aug 15, 2020
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    $625

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The Law of Equal Employment Opportunity

Gain the latest in-depth information on federal, state and local EEO and AA laws, guidelines and court decisions. Discuss the impact of discrimination, resonable accomodations, harassment and retalitaion on an organization’s policies, procedures and daily operations. Learn about the interplay of EEO, AA and diversity and medical conditions and ....
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    Sep 14 - 16, 2020
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    $2195
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    New York, NY


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Steward Training: Problem-Solving in the Workplace (online)

This tools-building workshop emphasizes the rights of stewards/committee persons in resolving disputes in the workplace. Participants will learn how to protect the grievance process, the equality principle, and how to simplify grievance writing. This online workshop is part of the four-course Labor Leadership Skills Certificate Program.


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    Sep 9 - 29, 2020
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    $199

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Labor Relations Law

Understand the NLRA and its impact on the workplace. Lawyers and non-lawyers are encouraged to participate in this workshop as it gives participants an opportunity to understand a host of legal principles and considerations, including assessing unfair labor practice and the rules regarding union organizing, collective bargaining, and day-to-day operations.


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    Sep 14 - 15, 2020
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    $1695
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    New York, NY


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Contract Language and Interpretation

Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.


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    Sep 16, 2020
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    $1095
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    New York, NY


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Effective Employee Discipline

During this two-day workshop, experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.


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    Sep 17 - 18, 2020
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    $1695
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    New York, NY


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Fundamentals of Human Resources

Understand the key role HR plays in your organization for driving performance and productivity. Learn to successfully support clients, develop HR competencies, optimize practices and influence business results. Learning is gained and reinforced through case studies and group activities.


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    Sep 17 - 18, 2020
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    $1695
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    New York, NY


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Fundamental Negotiation Skills

Through a series of role-plays and simulations, gain insight into your own negotiation biases, weaknesses, and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice the communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.


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    Sep 17 - 18, 2020
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    $1695
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    New York, NY


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Introduction to Collective Bargaining

Part of the Online Labor Studies Program, this course examines the principles of contract bargaining including bargaining environments and standards used in negotiations. Students will learn to prepare bargaining demands, cost economic items, draft non-economic language, negotiate economic and non-economic issues, and resolve a bargaining impasse.


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    Sep 21 - Dec 7, 2020
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    $625

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Building Effective Unions: Motivating and Organizing Union

 This course, part of the Online Labor Studies Program, examines the history of workers' efforts to form unions. Discussions focus on how unions can "unionize" their members so they become participants in the mobilization of other workers to support the values of the labor movement.


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    Sep 21 - Dec 7, 2020
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    $625

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