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Fundamental Negotiation Skills

Course Number
LR311

Through a series of role-plays and simulations, gain insight into your own negotiation biases, weaknesses, and strengths, and build negotiation confidence and competency. Participants learn how to plan a negotiation strategy and practice the communication skills necessary to showcase underlying needs and interests. Positional and interest-based negotiation skills are explored.

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Schedule & Details

Course

Negotiation is a general practice for resolving conflict. In this workshop, you’ll practice fundamental workplace negotiation skills through a series of role plays and experiential learning situations. The workshop covers:

  • Negotiation fundamentals
  • One-on-one approaches to negotiation
  • Small-group negotiation situations
  • Collective negotiations in a workplace setting
     

Outcomes

  • Become familiar with the basic building blocks of negotiation
  • Learn how to plan a negotiation approach and strategy
  • Practice the communication skills to surface underlying needs and interests
  • Positional and interest-based negotiation approaches
     

Approach and Features

During this two-day workshop, you’ll gain insight into your own negotiation biases, weaknesses, and strengths, and build  confidence and competency through a series of role-plays and simulations. Workshop features include a conflict style diagnostic tool addressing the five common styles of dealing with conflict. 


Key Topics

  • Conflict reactions and styles
  • Structuring the negotiation discussion process
  • Collaborative and competitive negotiation approaches
  • Building trust through negotiation

Who Will Benefit

Labor relations, human resource, operations, and finance professionals who represent or support management in workplace negotiations.

Customized Delivery

Schedule this program for your organization.

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