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Diagnose and resolve conflicts within unionized environments, ultimately fostering robust and productive labor relations. In this highly interactive class, learn to navigate pre-discipline procedures and apply just cause principles, all while enhancing your problem-solving techniques for successful labor-management interactions.


Key Course Takeaways

  • Learn practical approaches to diagnose and address conflicts, nurturing strong and constructive relationships.
  • Delve into the roles of union representatives, supervisors, and the rules and norms governing unionized environments.
  • Navigate pre-discipline protocols, ensuring fair actions, and justified applications of just cause principles.
  • Develop problem-solving techniques tailored for labor-management meetings, ensuring effective collaboration and dispute resolution.
  • Learn the art of conducting disciplinary interviews and preparing effective disciplinary memoranda.


Who Should Enroll

  • Union leaders
  • HR and labor relations professionals
  • Attorneys
  • Managers and executives working in a union environment

    Supervisor Justification Letter

    Download and complete this justification letter to make a case for funding your professional development with Cornell.

Customized Delivery

Schedule this program for your organization.

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This course is part of this certificate