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Conflict among management, the union and unionized employees is a predictable part of operating in a union-environment. Learn practical approaches of how to diagnose and address this conflict and build a strong and productive relationship. Key focus is on the roles of union representatives and supervisors, rules and norms of a unionized environment, pre-discipline, just cause, communication skills and problem-solving applied to labor-management meetings.
Key Course Takeaways
- Analyze discipline problems
- Examine the connection between conflict and discipline
- Be mindful of unconscious bias in the disciplinary process
- Conduct disciplinary interviews
- Prepare a disciplinary memorandum
- Respond effectively to disciplinary problems, applying basic conflict resolution skills as appropriate
- Define and determine just cause
Who Should Enroll
- Union leaders
- HR and labor relations professionals
- Attorneys
- Managers and executives working in a union environment