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Labor Contract Administration

Outcomes

  • Learn to manage staff and operations within the confines of collective bargaining
  • Gain a full understanding of contract terms, legal principles and grievance procedures
  • Acquire techniques in effective employee discipline, grievance handling and investigations

Certificate Basics

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    Required Courses
    6 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    3 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

Working in a unionized environment requires a full understanding of contract terms, legal principles, and grievance procedures. Whether you manage staff and operations, work in HR or represent employees, this interactive certificate program will help you build on your skills to effectively administer labor agreements.

Throughout this live virtual course experience you will build on your skills, moving from grasping the key components of labor law to interpreting and writing contract language to understanding the core principles of conflict resolution and employee discipline.  As the program concludes, you will practice investigating workplace complaints, handling grievances, and assisting advocates with arbitration. 

You will have ample opportunity to practice your skills using case-based scenarios in a small group setting. Class sizes are limited to ensure full participation and mentoring in small group activities and simulations. Courses in this program consist of multiple synchronous sessions per week with assignments in between sessions.

This program assumes you have had previous exposure to basic concepts in Labor Relations.

Key Certificate Takeaways

  • Advise management on labor relations
  • Understand what constitutes unfair labor practices
  • Respond to disciplinary problems effectively and appropriately to resolve conflicts
  • Understand the principles of just cause and progressive discipline
  • Write and interpret contract language
  • Plan and execute key steps of employee investigations
  • Learn the strategies and skills necessary to navigate the labor-management relationship
  • Manage the grievance process
  • Analyze standards and evidence used in arbitrations involving major misconduct offenses, including scrutiny of the employer’s investigation

Who Should Enroll

  • Union leaders
  • HR and labor relations professionals
  • Attorneys
  • Managers and executives working in a union environment

Core Curriculum

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Labor Relations Law

Understand the NLRA and its impact on the workplace. Lawyers and non-lawyers are encouraged to participate in this workshop as it provides an opportunity to understand various legal principles and considerations, including assessing unfair labor practice and the rules regarding union organizing, collective bargaining, and day-to-day operations.


Dates for online sessions will be posted as soon as they are available.


Learn more about Labor Relations Law

Learn more about Labor Relations Law

Contract Language and Interpretation

Designed to instruct labor relations practitioners on how contract language and past practice may be interpreted by an arbitrator. Participants review a methodology for analyzing contract language disputes and identifying key contract clauses in CB agreements. There is a case study practice session in contract drafting and interpretation.


Online

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    Sep 29 - Oct 1, 2020
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    $995

Register for Contract Language and Interpretation

Register for Contract Language and Interpretation

Effective Employee Discipline

Experienced arbitrators and labor relations professionals will provide you with practical knowledge and insight about the employee discipline process. Participants analyze fact patterns to understand just cause and progressive discipline and learn to establish a case for termination. Learn best practices in solving discipline issues.


Online

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    Oct 6 - 15, 2020
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    $1495

Register for Effective Employee Discipline

Register for Effective Employee Discipline

Investigation Tools and Techniques

This workshop provides best practices on how to conduct an investigation of major workplace offenses that may result in immediate termination and that are the likely subject of arbitration. Professionals who investigate complex/serious matters in a unionized environment will design and execute an investigation plan.


Online

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    Oct 20 - 22, 2020
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    $995

Register for Investigation Tools and Techniques

Register for Investigation Tools and Techniques

Strategic Grievance Handling

Approach the grievance and arbitration process as an opportunity to advance organizational strategy, goals, and objectives while improving relationships within the organization. Participants learn how to mediate disputes between and among managers, supervisors, employees, and union representatives make strategic choices within the grievance process while improving labor-management relations.


Online

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    Oct 27 - Nov 5, 2020
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    $1495

Register for Strategic Grievance Handling

Register for Strategic Grievance Handling

Effectiveness in Arbitration

Led by experienced arbitrators and advocates, this workshop teaches how to advocate at arbitration for those preparing, presenting, or assisting in the case. A full-day arbitration simulation allows participants to practice developing a position, using evidence and proof to support position, examine witnesses, and introduce documents.


Online

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    Nov 9 - 19, 2020
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    $1695

Register for Effectiveness in Arbitration

Register for Effectiveness in Arbitration