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Advanced Internal Investigations

Outcomes

  • Review a structure and apply techniques for conducting interviews and gathering information
  • Practice conducting thorough, complex investigations
  • Develop outcomes, recommendations, and implementation practices for an internal investigation 

Certificate Basics

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    Required Courses
    5 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    4 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

Conducting effective and fair internal employee investigations is critical to reducing organizational risk as well as maintaining high employee morale and performance.

In this live virtual certificate program, you will explore a comprehensive process for planning, conducting, and concluding an internal investigation. After getting an up-to-date review of employment laws and their impact on policies and best practices, you will begin to work on the step-by-step process of conducting an internal investigation. While navigating the process, you will have the opportunity to practice using a case study and receive immediate feedback from experts. As you conclude the courses in this series, you will work on developing techniques for notetaking by working on a report template that will uphold findings and withstand heightened scrutiny. Time will be dedicated to practicing and applying the methods and skills for effectively handling investigations and conflicts. 

This program will be offered as live virtual sessions, along with assignments and interactive independent activities. The live sessions will include small and whole group case-study role plays as well as activities with feedback, discussions, Q&A, and sharing practices with peers. Please plan sufficient time outside of the live sessions to complete additional assignments. Networking opportunities will be provided. 

Key Certificate Takeaways

  • Examine the scope of employment laws that impact organizations, including strategies and preventive actions related to legal issues and policies 
  • Review a structure and apply techniques for conducting interviews and gathering information through essential probing skills
  • Practice conducting thorough, complex investigations, including handling difficult and emotional interviewees
  • Engage with techniques for avoiding advocacy language and addressing credibility when reaching conclusions
  • Develop outcomes, recommendations, and implementation practices for an internal investigation 
  • Understand and apply methods and tools for problem solving and resolving one-on-one conflicts

Who Should Enroll

  • Entry-level to senior HR professionals
  • Global HR managers
  • Employee relations managers
  • Generalists seeking to move into a specialized role
  • EEO, compliance and security professionals conducting internal employee-related investigations 

Core Curriculum

Register

Human Resources and the Law

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.

Online

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    Oct 28 - 30, 2020
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    $1995

Register for Human Resources and the Law

Register for Human Resources and the Law

Advanced Internal Investigations Process

Learn and practice the complete step-by-step internal investigation process. Receive extensive content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Apply a case study to the internal investigations process and interact with expert investigators to learn best practices and acquire new skills.

Online

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    Oct 19 - Nov 17, 2020
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    $1595

Register for Advanced Internal Investigations Process

Register for Advanced Internal Investigations Process

Advanced Internal Investigations Practice

Apply learnings from Advanced Internal Investigations Process. Practice techniques using a real-life employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, making recommendations and implementation of the outcome. Develop skills under the guidance of expert internal investigators.

Online

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    Dec 8 - 10, 2020
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    $1595

Register for Advanced Internal Investigations Practice

Register for Advanced Internal Investigations Practice

Advanced Internal Investigations Notetaking and Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.

Online

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    Dec 1 - 3, 2020
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    $1595

Register for Advanced Internal Investigations Notetaking and Reports

Register for Advanced Internal Investigations Notetaking and Reports

Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.

Online

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    Nov 4 - 6, 2020
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    $1595

Register for Facilitating Conflict: Collaborative Problem Solving

Register for Facilitating Conflict: Collaborative Problem Solving