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Advanced Employee Relations and Investigations

Outcomes

  • Acquire knowledge of policies, processes and essential communication skills
  • Learn preventative and proactive strategies for daily issues and complex complaints
  • Build expertise to explore the impact of effective ER on an organization‚Äôs success

Certificate Basics

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    Required Courses
    8 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    18 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

Gain a Full Range of Employee Relations Skills

Through real-world based instruction, learn to handle employee situations, coach and guide managers, improve performance, develop emotional intelligence, leverage problem solving techniques, and improve facilitation and communication skills. Workshops within this certificate also provide necessary skills for conducting all aspects of investigations.

Prerequisites

Human resource, employee relations and EEO managers and professionals who want to gain in-depth expertise in managing employee relations and internal investigations.

Effective Employee Relations is a prerequisite for completing this certificate.

Employee Internal Investigations: Part I must be taken before Internal Investigations Note-taking and Reports and Advanced Employee Internal Investigations: Part II.

Core Curriculum

Register

Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills,including effective ways to phrase language. Leave with extensive tools and guides to apply at work.
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    Oct 6 - 8, 2020
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    $1495

Register for Effective Employee Relations

Register for Effective Employee Relations

Human Resources and the Law

Learn best practices for understanding, preventing, and managing issues that involve employment laws. Gain up-to-date information on laws, court cases. Use case scenarios to apply practical implications of those laws in day-to-day operation. Participants receive a managers guide for handling performance issues and tools for managers to conduct performance meetings.
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    Oct 28 - 30, 2020
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    $1995

Register for Human Resources and the Law

Register for Human Resources and the Law

Internal Investigations: Part I

Obtain a step-by-step model for conducting fair and through investigations. Acquire skills knowledge from expert investigators. Using real employee complaints and role plays, participants will practice interviewing, policy and legal analysis and methods for gathering information. Receive extensive content on intake interview, planning/conducting the investigation and investigatory interviews.

Dates for online sessions will be posted as soon as they are available.


Learn more about Internal Investigations: Part I

Learn more about Internal Investigations: Part I

Advanced Internal Investigations: Part II

Develop advanced skills and practical information for investigating complex situations and serious policy violations. Obtain feedback and skills from legal experts and internal investigators related to interviewing and investigation techniques, determining credibility, managing bias, reaching conclusions and implementing outcomes. This intensive class will further expand on the Part I model.

Dates for online sessions will be posted as soon as they are available.


Learn more about Advanced Internal Investigations: Part II

Learn more about Advanced Internal Investigations: Part II

Internal Investigations Notetaking and Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
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    Dec 1 - 3, 2020
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    $1495

Register for Internal Investigations Notetaking and Reports

Register for Internal Investigations Notetaking and Reports

Harassment Prevention in the Workplace

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace. including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.
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    Nov 9 - 10, 2020
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    $995

Register for Harassment Prevention in the Workplace

Register for Harassment Prevention in the Workplace

Facilitating Conflict: Collaborative Problem Solving

HR, ER, LR Professionals and Managers will learn techniques, tools, processes and skills for collaborative problem solving and a facilitative approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.


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    Jul 21 - 23, 2020
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    $1595

Register for Facilitating Conflict: Collaborative Problem Solving

Register for Facilitating Conflict: Collaborative Problem Solving

Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Measure your current EI level and receive coaching to improve it. Learn to use your EI to interact with others, solve problems and achieve higher performance.


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    Nov 9 - 19, 2020
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    $1495

Register for Emotional Intelligence: An Edge for Leaders

Register for Emotional Intelligence: An Edge for Leaders