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Advanced Employee Relations and Investigations

Outcomes

  • Acquire knowledge of policies, processes and essential communication skills
  • Learn preventative and proactive strategies for daily issues and complex complaints
  • Build expertise to explore the impact of effective ER on an organization‚Äôs success

Certificate Basics

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    Required Courses
    7 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    18 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

Gain a Full Range of Employee Relations Skills

Through real-world based instruction, learn to handle employee situations, coach and guide managers, improve performance, develop emotional intelligence, leverage problem solving techniques, and improve facilitation and communication skills. Workshops within this certificate also provide necessary skills for conducting all aspects of investigations.

Core Curriculum

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Human Resources and the Law

Learn best practices for understanding, preventing, and managing issues that involve employment laws. Gain up-to-date information on laws, court cases. Use case scenarios to apply practical implications of those laws in day-to-day operation. Participants receive a managers guide for handling performance issues and tools for managers to conduct performance meetings.
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    Mar 9 - 11, 2020
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    $1995
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    New York, NY


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Internal Investigations: Part I

Obtain a step-by-step model for conducting fair and through investigations. Acquire skills knowledge from expert investigators. Using real employee complaints and role plays, participants will practice interviewing, policy and legal analysis and methods for gathering information. Receive extensive content on intake interview, planning/conducting the investigation and investigatory interviews.
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    Mar 31 - Apr 1 2020
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    $1595
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    New York, NY


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Advanced Internal Investigations: Part II

Develop advanced skills and practical information for investigating complex situations and serious policy violations. Obtain feedback and skills from legal experts and internal investigators related to interviewing and investigation techniques, determining credibility, managing bias, reaching conclusions and implementing outcomes. This intensive class will further expand on the Part I ....
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    Dec 9 - 10, 2019
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    $1595
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    New York, NY



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Internal Investigation Note-taking and Reports

Learn methods for capturing key information, maintaining documentation and writing fair, neutral and effective reports. Practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility and writing sound conclusions. Considerations include ethical issues and attorney/client privileges. Receive a report template that will uphold findings and withstand heightened scrutiny.
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    Apr 2 - 3, 2020
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    $1495
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    New York, NY


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Harassment Prevention in the Workplace

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace. including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.
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    Mar 30, 2020
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    $995
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    New York, NY


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Resolving Conflict

HR and Managers will gain insights about their own and other styles for handling conflict. Learn key approaches for enhancing individual/group conflict resolution effectiveness. Practice developing strategies, techniques and skills including how to anticipate sources of conflict and for dealing with angry situations. Leave with tools for managing conflict.
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    Dec 11 - 12, 2019
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    $1495
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    New York, NY



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Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Measure your current EI level and receive coaching to improve it. Learn to use your EI to interact with others, solve problems and achieve higher performance.


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    May 4 - 5, 2020
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    $1495
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    New York, NY


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