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Advanced Employee Relations

Outcomes

  • Explore a framework for conducting effective employee relations conversations
  • Help team leaders in your organization strategically manage the cycle of employee performance
  • Develop competencies associated with emotional intelligence to solve problems

Certificate Basics

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    Required Courses
    5 Focused WorkshopsRegister for individual workshops to fit your schedule
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    Time to Complete
    2 monthsTime participants have to complete the entire certificate program

Certificate Details

Overview

In today’s challenging times, strategically developing and managing employee relations has never been more critical for organizations in every industry. An increasingly important factor in employee satisfaction, engagement, and well-being, as well as overall organizational performance, the practice of employee relations supports the relationship between employers and employees, particularly managers and team members.

In this comprehensive live certificate program, you will explore a framework for conducting effective employee relations (ER) conversations with employees and managers. After gaining a foundation in employment law, you will gain the skills to help team leaders in your organization strategically manage the cycle of employee performance. Focusing on constructive ways to phrase language, you’ll develop competencies associated with emotional intelligence to solve problems and achieve higher performance as a leader.

By the conclusion of the program, you will have explored the frameworks, processes, and communication skills necessary to help you develop effective employee relations management practices, enhancing the success of your organization’s mission through its employees.

This program will be offered as live virtual sessions, along with assignments and interactive independent activities. The live sessions will include small and whole group case-study role plays as well as activities with feedback, discussions, Q&A, and sharing practices with peers. Please plan sufficient time outside of the live sessions to complete additional assignments. Networking opportunities will be provided. 

Key Certificate Takeaways

  • Examine the scope of employment laws that impact organizations, including strategies and preventive actions 
  • Practice applying a framework for conducting ER conversations with managers and employees
  • Review strategies for preventing and responding to policy violations of harassment and retaliation
  • Understand and apply a method of problem solving and resolving conflicts 
    Work strategically with managers to address employee relations issues
  • Use emotional intelligence to boost staff morale and motivation, performance, feedback, and talent retention

Who Should Enroll

  • Entry-level to senior HR professionals
  • Employee relations managers
  • Generalists seeking to move into a specialized role

Core Curriculum

Register

Human Resources and the Law

Learn best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. Gain up-to-date information on employment laws and court cases on employment practices. Use case scenarios to apply practical implications of those laws on policies and day-to-day operations.

Online

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    Oct 28 - 30, 2020
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    $1995

Register for Human Resources and the Law

Register for Human Resources and the Law

Effective Employee Relations

Examine the responsibilities and proactive initiatives that guide ER professionals. Learn techniques for conducting effective conversations, making ER decisions and managing performance issues. Practice coaching, counseling, progressive discipline strategies, working styles and communication skills, including effective ways to phrase language. Leave with extensive tools and guides to apply at work.

Online

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    Oct 6 - 8, 2020
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    $1595

Register for Effective Employee Relations

Register for Effective Employee Relations

Harassment Prevention in the Workplace

Examine current legal and policy concerns and best practices related to preventing harassment and retaliation. Learn HR, managers and employee approaches for responding to inappropriate behaviors. Practice prevention strategies for creating a respectful workplace including providing individual feedback. Review requirements for training and explore preventive training options beyond legal standards.

Online

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    Nov 9 - 10, 2020
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    $995

Register for Harassment Prevention in the Workplace

Register for Harassment Prevention in the Workplace

Facilitating Conflict: Collaborative Problem Solving

Learn techniques, tools, processes and skills for facilitating conflict using a collaborative problem solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, facilitating and gaining commitment.

Online

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    Nov 4 - 6, 2020
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    $1595

Register for Facilitating Conflict: Collaborative Problem Solving

Register for Facilitating Conflict: Collaborative Problem Solving

Emotional Intelligence: An Edge for Leaders

Emotional Intelligence (EI) is the ability to harness emotions in sensing, understanding and responding adeptly to social cues in the surrounding environment. Measure your current EI level and receive coaching to improve it. Learn to use your EI to interact with others, solve problems and achieve higher performance.


Online

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    Nov 9 - 19, 2020
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    $1595

Register for Emotional Intelligence: An Edge for Leaders

Register for Emotional Intelligence: An Edge for Leaders