Building Successful Teams and Team Leaders


This workshop builds awareness and skill in the areas of team dynamics, group problem-solving, and group decision-making. The structural and behavioral dimensions of building and leading an effective work team or task force are fully explored. Participants will practice applying leadership skills needed to establish alignment and collaboration amongst members especially suited to self-directed work teams, employee participation teams, interdepartmental task groups, and other group situations where combined efforts are needed to reach optimal performance levels. Participants will develop insights into:

    • Critical elements of high performing work teams
    • The phases of the team "life cycle" and creating an environment of continued team development
    • Types of work teams and the needs to accommodate individual differences
    • Functional team roles and behavioral characteristics necessary to perform effectively in each role
    • Understanding individual differences when delegating and distributing work tasks
    • Enabling more effective work relationships through successful communication
    • Facilitation techniques to lead an effective team and create true synergy

    Key Topics

    • Principles of team work and empowering team members
    • Benefits and downsides of team development
    • Team variations and the individual and team needs to accommodate differences
    • Core competencies for team leaders
    • Challenges and issues team leaders face when managing work groups
    • The five dysfunctions of a team
    • Elements of a “well-balanced” team
    • Differences between supervising and leading
    • Establishing and aligning a shared team vision
    • Group decision-making framework
    • Collaborative problem solving process
    • Successful communication tools and techniques
    • Giving and receiving individual and group feedback
    • Dealing with difficult situations and managing conflict
    • Targeted development activities for “life cycle” phases
    • Team-building facilitation exercises

      Who Will Benefit

      Managers or leaders who are attempting to create higher levels of employee involvement through less directive, more "facilitative" leadership strategies; this includes managers, supervisors, group leaders, team leaders, project leaders, and facilitators who work with others in these types of position.